Customer feedback on glasses repair

Super efficient service. Having just paid for new lenses the frame then snapped across the nose.
AlphaOmega provided a very quick quote and comprehensive details of the repair. I have received the glasses back today, and am more than happy with the repair, at a very reasonable price. Thank you.

Recently had my Titanium specs repaired by Alpha Omega. I have to leave feedback because the service was first class and exceptional. I dont usually enter into feedbacks etc but this company is spot on and deserves praise.

I would like to compliment your company firstly on the promptness of the service and secondly on the quality of the repair. I posted the frames for repair of a broken joint on the right arm and a wobbly left arm of the spectacles. I received them back the next day in perfect condition. Amazing.

My old rimless glasses were bought in 1990 from WE Pain & Sons on Kings Parade in Cambridge. That is now a coffeehouse. A few years ago a nose pad was broken and lost by a chain optician who couldn't fix them. I decided to try and learn to solder making it a project to fix my own glasses. This failed. I had assumed it would be very expensive to have them fixed by someone skilled. I was wrong: Alpha Omega did a magnificent job within two weeks at a good price. I am very grateful!

I have needed the services of AlphaOmega repairs on more than one occasion, with fabulous results every time. Nothing is too much trouble for the team, glasses returned that good you simply cannot see the repair! Super speedy repair and return to my home. Cannot recommend highly enough!

Posted my wife's Gucci sunglasses Friday 27/9/24 for repair, as she dropped them and snapped the frame around the lens. Omg, they arrived today 1/10/24. What can I say, unreal repair 10/10. Repaired, cleaned and polished first class, will definitely use again if needed. Thanks again to AlphaOmega. Brilliant.

Hi, had the arm of my glasses repaired a few weeks ago, quick turn around but disappointed that the arm has come off again already!

Brilliant service. Broke the nylon loop holding lens. Sent off Monday, repaired Tuesday back with me 12 noon Wednesday. Can't fault that.

What can I say if not a total and abject WOW? I bent the arm of my Tom Davies glasses really badly and when I contacted them I was told to bring them in, they would then send them to the lab, the lab would take seven days to assess, and then they would get back to me advising as to whether they even were repairable or whether I needed a new frame. Sure, like I can sit here without my reading glasses for close to two weeks. Honestly people, do not waste your time and go straight to AlphaOmega. They assessed my glasses with the exact same image I sent to Tom Davies, sent me a link for payment and within 48 hours my glasses had been returned to me looking as good as new. I am totally thrilled and would never use anyone else for repairs. Thank you AlphaOmega!

I'm absolutely thrilled with the repair to my Ray-Bans. One of the pads fell off. Both pads were replaced and from the look of it my sunglasses were mended, serviced and very well packaged. A speedy turnaround. Recieved at AlphaOmega on Friday and I got them back on the following Tuesday! I highly recommend this company. I've used them once before and was equally thrilled.

Thank you for a very speedy and professional repair. I sent pictures of my broken glasses on Thursday 29 Aug, spoke to AlphaOmega on Friday 30 Aug am, and received the quote in 10 mins. Paid online and posted the glasses Friday 30 Aug, was notified there arrival at AlphOmega on Monday 02 Sept and that they would be returned back to me that day. Received the glasses on Tuesday 03 Sept at 12:00 hrs. Perfect fit and an excellent repair. Great job well done. Regards.

An excellent service, a perfect repair, very quick and efficient. Highly recommended.

Just wanted to send my thanks for repairing my favourite sunglasses. What a truly outstanding service, from start to finish. Excellent communication, easy check out and fantastic timelines on repair and return. Would highly recommend your company!

What a truly amazing service! The glasses were received by AlphaOmega, repaired and sent back all on the same day! The workmanship is incredible and I cannot even see the repair to the nose bridge on my semi-rimless glasses.

AlphaOmega provide an excellent service. I described the issue with my glasses using their online form & they promptly gave me a quote. I posted the damaged glasses & received the repaired glasses within days. The service included new nose supports & lens clean. Great communication throughout, I would use AlphaOmega again for any glasses repairs.

The biggest thank you, my glasses were repaired and sent back to me so so quickly. Amazing, you have made me so happy, you really do what you say. I will tell everyone I know in case they break their glasses, you have a great company thank you. Janina.

My second ever review/feedback! Since I have needed to start wearing glasses recently I have wanted to wear vintage specs like Algha/B&L/Shuron etc. These glasses are made in a way that doesn`t happen any more. They are randomly bought by me and sent straight to AlphaOmega for refurbishment and reglazing. David, the craftsman there, does a marvellous job truly upgrading beautiful but very old (70-100 yrs old) frames, and do you know what? It`s like they were made yesterday! Truly marvellous!! Finally, the cost is so affordable, so if you want unique up to date vintage specs, buy them and send to him at AlphaOmega. It`s a game changer and quite addictive, thank you.

Thank you so much for such a brilliant service. I had been told by Boots that my glasses could not be repaired. However I completed your online enquiry form on Monday, and sent them to you on Tuesday and today(Friday) they have been returned, fully repaired. The whole procedure from start to finish was easy and the cost was very reasonable. I would happily recommend your excellent service.

Absolutely thrilled with the frame repair you carried out on my gold coloured metal frame glasses. The time to repair and return was incredible. Will be recommending.

Very pleased with the fast and effective repair of (for me) an expensive pair of rimless glasses. They have now been resurrected as my lenses of choice. Still can't believe the same-day repair and prompt return. Excellent service, many thanks, I won't hesitate to recommend.

Fantastic great service had my broken glasses back in two days. Amazing will highly recommend them brilliant.

Glasses returned in 24 hrs. Excellent repair carried out. Truly a 5-star service. Thanks to your team

Excellent professional service. Once the glasses were received, repair was made within two days and I was in receipt of my glasses. Exceptional. Total days of shipment, receipt and repairs took only 3 days. AlphaOmega site is quite user-friendly as well. Thank you!

Excellent service from quote to receiving repaired glasses. Would recommend to everyone.

Had my Oakley Juliet X Metals for 20 years. Nose bridge and arms had become very loose. AlphaOmega received, repaired and posted back to me all on the same day. The glasses are now as good as the day I bought them. Outstanding service, thank you.

Bought my Oakley Juliets in 2012, wore them to death, then the bridge got loose and I looked into getting them fixed by Oakley. They wanted a small fortune, they lay in a drawer all this time, until now. I sent these on the Fri. Got them back on the Tue all fixed, absolutely chuffed. 5 star service, thank you.

Thank you. Incredibly fast service with an invisible repair. I've promoted you on instagram and feel that you're missing a trick not having a presence there.

Very quick and excellent repair work. Would recommend.

Many, many thanks indeed. Glasses broken Friday, websearch finds you, message sent regarding repair. Extremely comprehensive answer received on Sunday (now that was NOT expected!) so glasses packaged and sent on Monday. Repaired and returned on Tuesday so received in full working order on Wednesday. So just 5 days from breakage to wearing. Now that is what I call excellent service. Highly recommended and a pleasure to deal with. Once again, many thanks indeed.

I can't emphasise enough how impressed I am with AlphaOmega. I've used them three times now and on each occasion they've fixed my glasses and returned them within a couple of days. Importantly, Boots Opticians had told me that two of the breakages couldn't be repaired and tried to sell me a new pair, but AlphaOmega managed to repair them and save me a huge bill. Many thanks.

I would like to shake the hand of the person who repaired the glasses! What outstanding service and workmanship! The arm of my husband's glasses had broken just where the hinge is (I had accidentally stepped on them) and we were highly doubtful that it could be repaired but I found this website online and took the chance after reading all the positive reviews. The glasses were received, repaired and posted out on the same day. The repair done was unbelievable; it was good as new! I highly recommend this company to anyone needing their glasses mended. Thank you.

Asked for my quote on Monday, sent out my specs on Tuesday and got them back on Friday all nice and fixed (plus cleaner than when I sent them out). Very speedy and professional service. Absolute champs! Greatly recommended.

Excellent service! Quick and very accurate response. You exceeded my expectations (quite rare nowadays)!

I sent AlphaOmega repairs my spectacles, which I fell asleep on. It broke on the arm hinge, with the screw snapped, and one half of the screw stuck in the thread. I've held it together with twist wires. They fixed the snapped screw, readjusted and welded the frame to look as good as it was before! I am impressed with their workmanship. This is the second time I've used AlphaOmega, the first time for a frame where the arm had snapped in half, they replaced it with a matching set of arms, which looks decent and does not look odd to wear. On both accounts, all for good value, quoted clearly in advance after messages with pictures submitted. Thanks so much for a job well done in my times of need.

Great turnaround and excellent workmanship. I had been toying around with the idea of repair for some time, but I finally took the plunge and sent my glasses off last Thursday. Tuesday morning they are back with me, like I just bought them. AlphaOmega are the real deal.

Just wanted to say what a fabulous service you offer. I nearly threw out my D&G sunlasses that retail now for about £250, just for a missing bolt on one side & missing crystals, that you have repaired for me. Service was very quick & efficient & I would highly recommend.

Amazing service and excellent quality. Exceeded all expectations on delivery. (Back within 48 hours). Successfully repaired a titanium frame that other organisations said "couldn't be done". Unreservedly recommend this company.

Wow, wow and Wow. I'd just like to say how impressed I am with the service I have had on my glasses repair. My optician tried to sell me a new pair with varifocal lens for £300. The repair is spotless and my glasses have come back tight and clean. They were sent, repaired and returned within 48 hours. It isn't often I am impressed by a company's service these days. I will be telling everyone about this service thank you so much.

I've used AlphaOmega three times now and can't recommend them highly enough. The turnaround time (48 hours, door to door) is incredible (my optician quoted 10 days and said a repair was unlikely to work). The last time I used them was a week before Christmas, when the arm of a pair of glasses fell off. I thought there'd be no chance of having them by Christmas, but I was wrong! Outstanding customer service and workmanship. So happy to have found this service.

Competitively priced against other companies I'd looked at online. AlphaOmega got back to me very quickly with a quote. Instructions very easy as to how to send glasses off and an incredibly quick turnaround for the fixed frames. Posted to them Wednesday afternoon and they were back with me as good as new on the Friday. Perfect. So much more helpful than the high street opticians I had initially approached, who basically wrote my glasses off for the sake of a hinge! Thank you.

I was given an estimate, based on photographs of the damage to my glasses, which was acceptable. Setting up an order online was clear and easy to complete. I posted the glasses and they were received and repaired and posted back by AlphaOmega the same day. The repair was excellent and I would recommend this company to everyone.

Sent glasses away for repair as hinge was snapped. Arrived back two days later repaired perfectly.

Seriously impressed. Sent my glasses in for a broken arm repair and they were sent back the same day. Excellent service and a faultless repair. I will definitely use again. Thank you!

Excellent repair and an amazingly rapid turnaround. Many thanks.

I was told by my opticians that, because the screw thread holding the lens in on my titanium frames had worn, the frames were not able to hold the lens in any longer. They suggested I get a new pair of frames and that they would give me a discount of 15% on the new frames. I sent the titanium frames to ALPHAOMEGA and they re-threaded the screw thread. The titanium frames are now as good as new. I will always approach ALPHAOMEGA now with any repair jobs to spectacle frames.

Accidentally damaged my Oakley sunglasses. Took my glasses directly to this repair shop.
Dave repaired my sunglasses immediately while waiting.. (he didn't take long 5 mins approx). My glasses feel as good as new, and I'm very happy with their service, support, patience and understanding. They were very helpful. Would strongly recommend AlphaOmega. Thank you and very much appreciated.

Flexon titanium frame glasses – broken bridge. I posted my broken glasses to you late Friday afternoon and you received them on Monday morning – they were repaired that day and posted back to me on Monday evening, I received them first thing Tuesday morning. I cannot thank you enough for such a first class service and repair. I had previously been informed by several local opticians that a titanium frame repair is not possible! You have saved me a lot of stress and inconvenience – thank you so much, I will recommend you to others. Best wishes.

I don't normally write reviews, but I can highly recommend AlphaOmega. My grand daughter stood on my titanium glasses and broke the two nose pad wings that attached to the frame. Got in touch with the Company for price and instructions for repair. The overall service was excellent and great communication updates. Very happy with the soldering repair.

Thanks for the super fast repair of my sunglasses. When I got the notification that you were sending them back to me less than 24 hours after I posted them to you, I assumed that they were unrepairable because I never expected such a quick turnaround. The repair is undetectable and the service was unbelievably fast. Thanks again.

Absolutely Amazing service!! Such a fast efficient turn around and glasses repaired perfectly!! Highly recommend. Thank you!

Would 100% recommend. Sent my glasses for repair on Thursday and am wearing them again on Saturday good as new, thank you so much. Saved me having to purchase new ones. I know where to come if I ever have any more problems. Can't believe how quick the response was and how quickly they were back to me!!

My 17 year old Oakley Juliets were in dire need of repair. The nose bridge had gone all wonky, the nose buds had disappeared and the lenses had started to delaminate. Plus I wanted the lenses replacing with prescription lenses. AlphaOmega said they could do all that for me and have my glasses looking like new. Ten days after I sent them to AlphaOmega my glasses were returned and I have to say they weren't joking. The nose bridge is strong again and the lenses are fantastic. I can't thank AlphaOmega enough. If you need your Oakley's repairing then contact AlphaOmega, you won't regret it.

Fabulous company, my titanium glasses were broken and every glasses shop I went to told me they can't be repaired, when I hadn't asked them if THEY could repair it. I noticed a negative review on their website stating that they were quoted a higher price than expected and just bought new glasses instead. I'd probably say this service is better suited to those who have expensive glasses like mine, which cost about 400£. So for about £75 including postage I'm quite happy for this alternative. They fitted the nearest alternative titanium arms for my glasses & cleaned the nose bridge as well.

I recently sent a valued pair of Gucci sunglasses to AlphaOmega for repair. The whole experience was excellent, and staff are very knowledgeable and quick to help with your query. The website is easy to navigate to choose what you are requesting, the postal options are varied to suit, and the turnaround for my repair was 24 hours! I fully recommend AlphaOmega you truly will not be disappointed.

My Lindberg glasses, which I was told were beyond repair, have been fixed in just a few days. The FedEx delivery didn't work (through no fault of AlphaOmega) so they were sent back to the shop after which AlphaOmega posted them to me with Royal Mail and they arrived safely the next day. Great service, I can highly recommend AlphaOmega.

Quick to respond, great service and timely repair. After having Oakley's decline to repair my sunglasses due to the model being discontinued, I turned to AlphaOmega repairs. After submitting my query, I received a very prompt response detailing how they proposed to repair the glasses with a price. The glasses were returned repaired exactly as quoted and within a week of sending them away! Very pleased with the service provided.

A pair of glasses that I wanted to keep in car for emergency use had been damaged some time back resulting in the left lens frame snapped and twisted. Sent in contact message later in the day had the estimate. Very quick response for repair estimate and a reasonable price. Despite posting the glasses on a Saturday morning they were returned to me on the following Wednesday morning. EXCELLENT JOB: frame repaired, nose pads and metal supports replaced. Looks like brand new glasses and virtually impossible to see the repair to the frame. 100% recommend this company for glasses repairs and definitely use again if and when required.

OMG, what an amazing service. I posted my broken Oakley sunglasses late on Tuesday afternoon, they were repaired on Wednesday and I received them on Thursday. A full 10 out of 10 and a big thank you.

THANK YOU so much! I was facing a holiday without being able to read anything but your super-fast turn-around meant that I got my glasses back on time. Not only that but your great communication meant that I knew it was going to be okay and was able to relax.

I'm so happy! My glasses that I've had for 12 years broke and I thought unrepairable but I discovered AlphaOmega Glasses Repairs. They repaired my glasses, and from the time I posted them to the time I received them back was within 24 hours! Amazing! I am so delighted with the exceptional great job they did and so fast! Recommend AlphaOmega 100% 1st class service.

Super quick professional service. I had my glasses back 3 days from posting them. Pleased with the repair. 5/5 for communication – I was emailed when they received my glasses and again when they were posted back to me. Would definitely recommend. Many thanks

Amazingly fast & incredible quality repairs. Fully recommend. My Chanel glasses were trodden on and bent, and they came back 2 days later, fully repaired. Thank you

Incredible repair to my sunglasses. The hinge on one side had broken. I was considering throwing them away. However they are back with a very posh repair – look fabulous. It is decades since I have come across a company with such high standards. I posted the glasses to AlphaOmega on Monday, two days ago. They emailed me yesterday (Tuesday) to say the glasses were repaired and would be posted that day. This morning (Wednesday) glasses back with a brilliant repair – THANK YOU. Excellent service.

Just received my Ray-Ban vintage Aviator sunglasses and to say I am pleased is an understatement, they are perfect. The arm had come off and the frame opened, resulting in the lens falling out. Several opticians said they couldn't be repaired and didn't think even Ray-Ban could do anything. So went on the web and found AlphaOmega. I sent a photo and details on Friday, got a price, sent them on Saturday and they were ready on Monday and posted. I received them on Tuesday morning. As I said you can't tell they were ever repaired. Trust these guys they are brilliant. Many Thanks

Thank you for your excellent service and superb repair of my husband's glasses. We can't believe that after our Opticians sharp intake of breath and shake of the head at the damage, we now have the glasses repaired and returned within 48 hours.

I am very pleased with my repair and the very quick services. Highly recommended and thank you.

I can't thank you enough for mending my glasses and getting them back to me so quickly. I sent them to you on Tuesday and had them back by Thursday, amazing. Thank you!

Outstanding service and repair on my wife's Ray-Bans. I asked for a quote to repair. Agreed the fee and prepaid, then shipped you the glasses and you had them back to me as good as new within 36 hours. If anyone needs their glasses repairing then this is the company to use.

Thanks very much for fantastic service repairing my Oakleys. Repaired and posted back on the same day, fit perfectly again. Many thanks.

Just to let you know – Excellent repair to my long loved Gucci Sunglasses; could not fault anything, it was like I had just purchased a new pair, even the scratch on the lens has been polished away. Highly recommended and a big thank you.

Thanks very much for turning my repair around so quickly. Great job!

My son is always breaking his glasses. These guys are always fixing them to perfection, saving me a lot of money on new glasses. Thank you!!

Great service, quick turn around on repairing my sunglasses. Would definitely recommend and use again, thank you!

Both arms on my much loved Stella McCartney Sunglasses had become very loose. I've tried various opticians but all said they couldn't be repaired. I was delighted to find AlphaOmega online even more so when they said my Sunglasses could be repaired. I sent them on Monday and received them back on Thursday. I'm absolutely thrilled with them, both arms are very secure again. The whole process from start to finish has been amazing, simple and efficient. Superb service!

I recently sent my Ray Bans off to AlphaOmega on the recommendation of a friend and I have not been disappointed. Excellent communication throughout, reasonably priced and quickly back once repaired – 11/10!!

Just wanted to say thank you for such an excellent and efficient service, repairing my sunglasses!
Approx 48hrs turnaround from you receiving them to them being sent back to me, the frame has been corrected and they look as good as new!

Wow! What a great service! I sent my wife's glasses to you on Wednesday lunchtime and they've just come back – Friday lunchtime. I don't see how you can get better than that. These are a very special pair of Chanel glasses that Chanel in Bond St said couldn't be repaired. And you have done it! Great job, great service, I can't thank you enough.

You've done a superb job on my glasses and I am very grateful. Thank you.

Very professional and fast return. Recommended for glasses repair service!

I meant to send a review a while ago following your repair of my frame in November. The right arm had broken at the solder joint to the frame. The frame is made of titanium and needs specialist repair. AlphaOmega did a fine, professional job fixing the glasses and the result is excellent. The cost was very reasonable especially as replacement frames would be significantly expensive. Finally, the repair was done quickly so the whole process of sending my glasses and them being repaired and returned took less than 2 weeks. Conclusion; if your glasses are broken, send them to AlphaOmega Frame Repairs. Thanks very much.

I have used this company 3 times, helpful, efficient, and saves me a fortune on new glasses! Just about to send off for another repair, hopefully the service will be up to its usual first class, and another saving made! Brilliant company!

THE place for repairs. Local optician refused repair because frame made of titanium. AlphaOmega repaired invisibly, quickly and economically. 1st rate service.

Replaced both broken hinges and returned my glasses within a week. Specsavers said they couldn't be repaired nor could they get another frame. Delighted with the service. Thank you.

I usually dont believe in reviews, but in this case, I join the chorus in saying this is an absolutely amazing company that is good on its word on providing a really quick & efficient service at low cost. I put my Fords in the mail on a Wednesday and received them back today, Friday, good as new. This is truly the Alpha & Omega of glasses repair. Will recommend to all my family & friends far and wide, really impressive!

Posted my titanium framed glasses to hopefully reweld my bridge piece to the frame and straighten out the distortion after the glasses were trodden on. Posted on 22/11/2022 and returned on the 24/11/2022. Really impressed with the service – well done. The glasses are perfect now after your good work.

Hi great service... Took less than 24 to return back to me and they were like nothing had ever happened. Thank you. I will definitely recommend you guys

I want to say what an excellent service you offer. This is the second time of using you. Can't recommend highly enough. Both repairs were carried out perfectly, very reasonable cost, and returned in 3 days door to door. Truly exceptional customer service. Thank you again.

Googled broken glasses arm and came up with AlphaOmega. Prompt reply even though I submitted an enquiry at the weekend. Process for sending off glasses was very easy and it took less than a week from enquiry to wearing repaired glasses. I'm delighted with the results. I was told that screws would go through the logo which was okay but actually the care taken has meant the logo is not really impacted (wouldn't have been an issue if it had been). My glasses are varifocal, so thrilled to have them repaired for £20 plus postage having looked to replace and seeing nothing I liked.

Sent a pair of glasses in that had been very badly squashed, excellent professional and speedy repair, highly recommend.

I had a major problem with my only pair of (reading) glasses two days before I went on holiday in July. Dave and the team at AlphaOmega were absolutely brilliant. Vision Express, where I had originally bought the glasses, suggested buying a new arm (about £75) with a 3 week wait – so not the Customer Service that I expected. Dave from AlphaOmega suggested I pop the glasses in as he was sure he could fix the breakage – which he did! Unbelievable (and such friendly!) service at a fraction of the price. I couldn't recommend the AlphaOmega team highly enough. And I even bought a pair of Oakley sunglasses there – ideal for my holidays! NB OPTICIANS: You gotta ask why you aren't using AplhaOmega more – this will greatly increase your Customer Service levels.

Our puppy had chewed an arm of my teenage daughter's Ray Bans – ahhh !! Frantically I googled sunglass repair shops and found this wonderful place. I arrived with said sunglasses , the super friendly lady had a look and very kindly suggested that, whilst normally sold in pairs, she would be more than happy to replace just the damaged arm which was done in about 10 mins – no drama, no long wait, no expensive repair just friendly. Professional , wonderful customer service.Thank you.

Love my classic X-Metal Juliets, but the flex couplers had deteriorated & the bridge flexed. Did some research & rather than buying a kit & replacing them myself (didn't fancy trying to remove the rivets) – shipped them off to AlphaOmega. Simple to arrange & had them back in less than a week. Delighted with the work and the price & looking forward to enjoying wearing them for many more years to come!

I cannot think of a better word than "outstanding". Super quick turnaround, very reasonable price and the 20 year old Ray Ban sunglasses look like new. Incredible level of service. Don't go anywhere else.

I have just received my repaired Oakley Juliet sunglasses and I am emailing to say bar none it is the best service I have ever had. I decided to have them repaired on Tuesday the 9th of August. This week rang them as I have never used the company before. They suggested I send them recorded delivery and did. This afternoon the 11th of August I got them back at precisely 12.30 recorded delivery and in pristine condition, looking brand new. Thank you all and would not hesitate to highly recommend you.

Sent my glasses on Monday got them back today. First class. Cheers.

Such quick and efficient service-highly recommended! Thank you!

Marvellously fast service – with fair communication – because in the main it's a bit cut and paste. I was so pleased with one repair that I returned for another later on. That's unfortunately where things went wrong. I was extremely disappointed – after receiving such good work that the next repair just appeared to be a "Friday Afternoon" job and slapdash and ugly. It broke again a couple of weeks later. As I said in a following email – if you didn't think it was worth doing, don't carry out the repair, apologise, send the glasses back and refund my money. Two weeks on? Still not even a courtesy reply. Hey ho.

Excellent, quick and efficient service from start to finish. Very pleased with the finished article. Also, a lovely extra of a RayBan case and cleaning cloth. I would definitely recommend.

Can not fault the service. The arm of my glasses got bent, then eventually broke off. I sent them off for repair on Monday morning, I received an email the following lunchtime saying my glasses had been repaired and been sent back, and if it hadn't been for a delivery error by Royal Mail I would have received them by Wednesday afternoon(48 hours after the sent them off ). They arrived the next day Thursday but, like I said, down to a delivery error from Royal Mail. 10/10 for service, repair and customer care. Would defiantly recommend Alphaomega 100%.

Wow, just absolutely incredible. My glasses look brand new, just like when I first bought them out of the box. I couldn't be more over the moon and am so grateful!!!! Thank you I'm so happy. Amazing price for the fix.

Absolutely top drawer service received from this firm! I posted my Oakleys on Monday lunchtime and already have them back today -Thursday of the same week. Excellent job of replacing the nose joint that became loose and floppy and new 'sleeves' for each arm. No damage and very clear quote and communications. THANK YOU!

1st class service . Gives online quote and glasses posted on Thursday pm arrived back Saturday am. . Repair carried out and glasses look like a new. I would recommend anyone to use this company.

I rarely leave a review but felt I must in this instance. I sent my beloved X-Metal Penny's to AlphaOmega for the bridge to be replaced and specifically chose them based on previous reviews, although I was a little apprehensive. I posted these out by Special Delivery Thursday and was amazed to receive a reply early Friday to advise the glasses had been repaired and were being dispatched that day. They duly arrived Saturday morning and are as good as new. I can not recommend the team enough and am hugely grateful for the care and service provided. A fantastic company to deal with.

Highly recommend AlphaOmega Glasses Repair. It wasn't only a one time I had to use their service. They're always easy to communicate, super fast responders, the works just always ready in a blink, in a great price and the posting out is really quick too. I'm just really pleased with them always. If your glasses got broken, don't look further. :)

Had my wife's sunglasses repaired a few years ago and still going strong. The repair was quick and the staff were friendly. I dropped them off there and they were ready within the hour. Need another pair doing so will be nipping down to get them repaired also. Recommend.

Oakley repair to carbon fibre sunglasses. Great service. 1st glass repair. Very helpful and wish I had gone here 1st before trying to repair myself. Would highly recommend. Thank you.

Thanks a lot for such awesome work. I am so grateful for repairing my favourite glasses in just 24 hours. Well done AlphaOmega.

Just driven to Crewe from Warrington as I have used this company previously. They are a fabulous company to deal with and deserve a really good accolade! Well done AlphaOmega.

Just wanted to say thanks for the amazing service. My Ray Ban sunglasses were over 30 years old and other places I'd contacted refused to repair them. AlphaOmega repaired and returned within 48hrs!

Great service would definitely recommend. I would give them 5 stars based on customer service and quality of repair! Sent photos of my Ralph Lauren sunglasses and got a quote within 24 hours. Contact was really good all throughout the process, they emailed when they received my glasses and when the repair was complete. Repair complete within 48 hours and sunglasses returned immediately. Repair is so good you would never know they were ever broken.

Shockingly good service, so good I thought I'd been conned and paid for the privilege. My glasses came back fixed, cleaned & arrived 2 days after I sent them for repair. Thank you so much.

I can't recommend this company highly enough, I sat on my Gucci rimless glasses breaking both arms for the fastening point. Emailed them with a couple of photos and was quoted £45 to repair them, sent them in the post on a Tuesday and had them back on the Friday looking as good as new. Really happy with the speed of service, quality of the workmanship and the price. Five ⭐️ all round!

I broke my £300 Gucci Sunglasses (both arms completely snapped off). About 15 different opticians told me they were unfixable and I'd have to replace them. Gucci told me it would take 3 months to assess whether they were fixable or not – and if they were it would probably be cheaper to buy a new pair anyway. I was sceptical about sending them to Alpha Omega repairs, the reviews almost seemed too good to be true but I'd exhausted all other options. I sent them off on Monday and it is now Wednesday and I have them back, completely fixed (and for £35!). I absolutely swear by this company and will forever recommend them. I had an "unfixable" pair of sunglasses back in my hand 36 hours later and as good as new. I am so impressed – genuinely have never experience such a quick and high quality service before.

Just received my Raybans back this morning after being sent away on Wednesday. I thought they were unrepairable, they look brand new again. Thank you so much – would highly recommend.

Very and good job on my frame. It was returned in a day. Cannot ask for any better service.

World Class service. Fixed my glasses in (must have been 2 hours). Door to door by special delivery post from London, to their workshop, in 3 days seamless. As good as new. Genuinely awesome (btw I normally complain a lot about service :-) ).

Excellent service they do what they say at a good price and in a short space of time. 5 star.

Having seen good reviews online I decided to try this repair service. The process is quick, easy to follow and transparent. I found that submitting an online request was simple using the well structured and easy to follow website. The quotation for repair and detailed explanation was also very clear and straightforward. I sent my broken glasses on Saturday and got them back on Tuesday. Great fix and so quick! I am very impressed. I will use your service again if I need to and would be happy to recommend to anyone.

Absolutely amazing they fixed my glasses within 20 minutes today. Would highly recommend and amazing down to earth price as well 10/10 😊

Absolutely amazing! Glasses broke over the weekend. Told by opticians Monday that titanium frames, so not reparable. Dispair!! Came home, googled 'titanium glasses repair' and found AlphaOmega at top of the list. Response to email enquiry with quote by Tuesday morning. Put glasses in the post 1st class Tuesday afternoon per instructions. Advised by email Wednesday morning repair had been completed and they were in the post back. Received them Thursday morning by special delivery. Glasses are as new, even some areas where frame colour had degraded have been made good. Price including all postages, under £45. This really is a fantastic service, as many other reviews also confirm. Thanks so much, AO!

Exceptional. Prompt, efficient, pleasant to deal with and great value for money! From posting out my broken specs to getting them back in mint condition took under two days. Impressed.

Genuinely impressed with great level of service. Thank you.

I've just received my 25-year-old vintage Gucci Sunglasses back from Alphaomega after sending them to them on Monday morning (it's Wednesday @ 11 am now).... Outstanding workmanship on the repair, ultra-fast turnaround time and they look "as new" as if I've just bought them from Gucci. You'd seriously never know they'd touched them. Please don't have any doubts about using Alphaomega as they're are a company who you can totally trust with prices that are a fraction of having to purchase new glasses.

What amazing service! Friendly phone advice was given. Posted 3 items on Wednesday afternoon and they were repaired and delivered to our door Friday morning before 9. My optician said two of the frames were unrepairable!! You saved me hundreds of pounds.

Fantastic service and such a quick turnaround. I was shocked when my glasses were back at my house, repaired, two days after I'd sent them off! Highly recommended.

The hinge holding the arm of my designer glasses snapped on Friday and the optician said they were not repairable. I found Alpha Omega through a Google search and sent in an enquiry. I received the quote at 7.30am Saturday but unfortunately it went into Spam so I did not see it in time for the post. I sent my glasses to Alpha Omega on Monday by first class post, paid for return by Fedex fast delivery and was astounded and delighted to receive them fully repaired, before lunch today (Wednesday). The glasses are as new – in fact they seem sturdier than when new! Great great service. Excellent workmanship. Great price (£35). I cannot recommend this company highly enough – what a find!

Unbelievable service! so fast, excellent repair. Such a reasonable price. Couldn't be happier that I can get my glasses repaired instead of having to buy a new pair.

Really pleased with my glasses brilliant job and didn't cost a lot for the repair, thanks a lot guys highly recommend.

Top class service. Glasses returned in 2 days looking like new. Great communication by email and a very reasonable price. Highly recommended.

Outstanding service!! I posted off my broken glasses in the afternoon of 29th December and received them back (mended perfectly) less than 48 hours later on the 31st. Thank you.

Excellent service posted glasses on Wednesday and had them back on Friday 9 am !!! Thank you.

Impressed from start to finish. They took care with the photos for estimate, agreed to repair hinges but not attempt lens scratch, job completed in a week, hinges good as new.

Brilliant service- wife broke her glasses Sunday. Found AlphaomegaSunday night and asked for quote with reply 8am Monday. Sent glasses Monday and they were back repaired Wednesday night- would have been Weds morning with Royal Mail I think. Thank you so much for great service.

A truly professional set-up, with excellent craftsmanship and service!

Thank you for your service : quick, efficient, friendly – everything I could have wished for. Will recommend Alphaomega!

AlphaOmega has saved the day. After breaking one of the leg of my spectacles I went to a few opticians (and the manufacturer) which all said I would have to buy a spare leg for 150£ (more than half the price of the spectacles with lenses). AlphaOmega managed to carefully solder the leg back on in a very discrete way for just a fraction of that within a day. I can not recommend them enough!

I broke the bridge in my spectacles. AlpaOmega repaired and returned them on the same day. The repair is almost invisible and the bridge has been strengthend by the addition of a bar which is imperceptible when worn. I am very satisfied and recommend the company to anyone needing spectacles repair.

Fantastic repair on my dog chewed Ray -Ban sunglasses fast service glasses as new. Many Thanks

I highly recommend this company for glasses repairs. I had a pair of glasses that got damaged. In record time my glasses were fixed and emailed to me. I am extremely impressed by the service I received. I would definitely recommend them to customers.

This company are absolutely brilliant! Their service is second to none, their prices are more than reasonable and their turnaround time is so quick they must be wizards! Honestly, I've used them for my son's glasses repair and for several pairs of my own. Each time I've been amazed anew by just how good they are. My glasses get repaired and are back to me so fast it's unbelievable. The repairs are excellent and I don't think there could be another company to beat them. Customer service communicates very well and their response time is super fast. You also feel like you've had a very personal service. Can't recommend these enough- hence the glowing but sincere review. Well done guys! Carry on the good work. And thanks again!

Great service and a quality finish to my bent glasses.

Absolutely unbelievable first class repair and service. After mailing my glasses I got a personal email following day to say my specs were on the way back to me. They are quite expensive Armani frames and I thought they were beyond repair. The glasses came back to me expertly packaged and repaired as though they'd never been broken. The frames actually feel a lot stronger than when originally purchased. I am over the moon. First class service and repair. I highly recommend this company and will not hesitate to use again should I be "clumsy " again in the future. Thank you very much.

Superb, super-speedy service and workmanship. Thanks so much

Great service, excellent communication, fast turnaround -- first class repair -- a pleasure to deal with companies like this.

Great job repairing my Police sunglasses, they look new again. Thank you.

I don't normally leave feedback but your service deserves to be applauded. The broken glasses were received and returned within 24 hours and were perfect. You repaired what other opticians said could not be repaired. Well done and much appreciated, thank you.

Absolutely fantastic service. I sent my glasses to be repaired on Tuesday and I received them back fully repaired on Thursday. If you need your glasses repairing these are the people to do it!!

I damaged my Prada sunglasses a few years ago and they have sat in a drawer since. I recently found this website and asked for a quote. I sent them on Friday and they were returned to me on Tuesday. I'm so pleased. A very easy process and I can wear my glasses again.

Many thanks for the repair. I have on and off in the last few years tried to find somewhere that might duplicate that frame, thinking it was the only way to have such a petite design gain, thinking a repair would be too expensive. Thank you for proving that wrong.

I am more than happy with Alpha Omega. They repaired my specs and returned them in record time. Job well done first class. I would recommend them to anyone. I have to mention Linda? She understood my situation not having any decent glasses waiting for my good ones to be repaired. Again thank you Alpha Omega team .

Thank you! Quick , reasonable price, perfect repair. Would highly recommend and have done so.

Fantastic service I posted my glasses for repair on Monday morning received them back on Wednesday afternoon. Top quality work on glasses repair everything done as requested and more Would not hesitate to recommend. Thank You.

WOW!!!! I have just received my Jimmy Choo sunglasses back and am absolutely amazed! Returned to me within 48 hours and they are back to perfect. I had badly damaged the frame with one arm completely detatched. My sunglasses were returned in pristine condition, you would never have guessed they had been damaged. These were a very expensive pair of sunglasses that I thought were ruined forever. Thank you so much to the excellent team and wonderful service, I am thrilled with the result!!! Highly recommend! Excellent price!

Hi, my repaired glasses arrived on time and the whole process was so easy it was a great job!
Thanks very much alphaomega i will definitely be recommending your repair service to anyone who needs their glasses fixed :)

I was astounded by the speed and quick turnaround of my glasses. I sent them on Thursday and received them back on Saturday. Fixed and like new. Very professional and easy to follow service. Use this service with confidence. A 5-star service. Thank you so much.

Oakley Juliet sunglasses repair. What a fantastic and amazingly speedy service. My sunglasses were repaired and received back the next day. My sunglasses feel like they did when I 1st bought them. Amazing. Thank you.

Fantastic service, fixed my broken Ray-Bans in super quick time. Excellent communication throughout. So pleased to get my favourite sunglasses back as good as new! Highly recommend 😊😎

Would just like to say thanks for a snappy quick professional service. Before finding you I had a tough time trying to find a spare part for my favourite glasses for someone else to repair. Once you suggested you could do it with the original part I was delighted to pay the price as was fair. The glasses came back stronger than when first bought as to show the quality in fixing them was done to a high standard. Im impressed with the quality and quickness of service here enough said.

Wow, what an incredible level of service and quality of repair. Arm hinge sheared on quite a new pair of Tom Fords. Enquiry made on Tuesday, quote back same day, posted on the Wednesday, repaired on the Thursday and back to me by Friday! Fully cleaned and like new. I'm not usually someone who leaves customer feedback but on this occasion felt it was well warranted. Would have no hesitation in recommending. Thank you!

Absolutely fantastic service. My Flexon frame broke across the bridge. My optician told me that it was irreparable and that the frame was discontinued. I made an enquiry with Alpha Omega Frame repairs, sent the frame off the next day and it was back two days later as good as new. To say I am pleased is an understatement.

The damage caused after I sat on my prescription sunglasses was considerable. I was convinced I would just have to fork out for a new pair and go through the trauma of looking for ones I like again since these were discontinued. Then I found these guys, just got my glasses back today (after posting them just a day ago) and they look brand new! I'm so pleased.

Having taken my Cartier sunglasses to several places no one was willing to repair them until I found this company. They repaired them while I waited which was no longer than 20 minutes. This is a 6*service. Thank you so very much!

Thanks Guys! What a great service. From breaking my glasses at 9am Monday and asking for a quote at 10am, my prescription Rayban sunglasses are back with me 12 noon Wednesday, good as new, despite having to be shipped from/back to Buckinghamshire! I really appreciate the rapid turnaround. Brilliant.

Excellent service. Specsavers said they couldn't replace the faulty fixing/bridge on my rimless glasses only offered me a discount on a new pair. I had only had them as my second pair for eleven months!
AlphaOmega quoted £45 + return tracked postage and repaired and returned them in a couple of days saving me mega £s. I can't praise them highly enough!

I want to thank you for the wonderful repair done on my vintage Ray Ban sunglasses. The frames were so bent out of shape I thought they were beyond repair. I posted my Ray-Ban sunglasses on Sunday and they were delivered back on Thursday repaired and fixed like new. The service was excellent and highly recommended.

Amazing service and top notch work carried out. I would highly recommend this company before considering expense new eyewear purchase. 5 stars from start to finish! 🤩

Stood on my prized Oakley's – broken arm, bent, totally wrecked. Got them back today like nothing happened. Thanks!!

I tried many places to try and get my glasses repaired, but not many would do, all said unrepairable, need to get a new pair, but Alphaomega were very helpful, and they gave me a price, which was very reasonable, for the price it cost me for my glasses, very professional, posted on Monday, glasses repaired perfectly and returned by the end of the week, very good work, glasses now perfect, now getting a price for second pair to be done with them, brilliant.

Fantastically efficient, charming & delightful company to do business with. Any company that responds to my confession of stupidity with: "What are yer like?" Does it for me. They repaired my far too expensive Ray-Ban Wayfarers unbelievably quickly, with 'Old fashioned' and I mean that in the most flattering way. With wit, speed & charm. It is very rare to be able to say complimentary things about a company, I have no hesitation in lauding praises on these folk. Thank you very, very much indeed.

My Oakley Juliets had the infamous loose nose bridge and AlphaOmega were really fast when responding to all communication. Once they had my sunglasses they were repaired and returned within 2 days. Finally I can wear my sunglasses without the fear of them falling off. I would highly recommend using AplhaOmega for any glasses repair.

Very impressed with your service. Last weekend I requested a quote to have my frames repaired. I sent my glasses to you on Monday the 19th and they were returned as good as new on the 21st. So quick, efficient and reasonably priced too. Thank you.

Thank you for repairing my Rayban lenses and frame, I am extremely happy with them and delivered in super quick time at a reasonable cost. The workmanship is amazing and the customer service was friendly and helpful. Will highly recommend you to other friends and family.

I don't normally leave feedback for anything!! But had to do something to show my appreciation for this service. I was desperate to have my Oakley Juliet's repaired, they were hanging on by a thread. After much soul-searching and research about where to send my precious Juliet's, I decided these guys were the best bet. Boy I was not wrong. Cannot speak highly enough of this service. Sent on the Monday, returned on the Wednesday, like a brand new pair of glasses. Forgotten how good the Juliet's were! Thank you all at alphaomega!

Just received my glasses back. I am very pleased with the repair which is also backed up with the 12 months guarantee on the repair. Also I have to say how very quick and easy it all was. My optician told me my frames couldn't be repaired and they costs me a lot of money. I will recommend this company to my friends

Excellent service. I had tried several places on the High Street to get the broken nose piece of my rimless glasses repaired, but was either told it couldn't be done or was quoted exorbitant charges. I'd even paid for a jeweller to solder the broken bit back on, but it broke off again shortly afterwards. I saw the reviews for this company and decided to give it a try. The whole process was straightforward and professional and quick. Having provided the details of the repair needed (via the website), including uploading a photo of the broken bit, I got a quote within a day and sensible instructions of how/where to post the glasses off. Three days later, the repaired glasses were delivered back to me, as good as new. I am absolutely delighted. These are favourite glasses, with a prescription that is valid for some time to come, and without this service, they would have been

The service at AlphaOmega was amazing. I thought my fragile Oliver Peoples spectacles were finished after I accidentally sat on them! Not only was the delicate broken arm of my glasses replaced, but they were returned to me like new 48 hours after I posted them! I will be recommending this company to everyone. Thank you so much.

Well impressed with repair and speed of service ,will use again if needed.

Truly amazing service, Sent for repair on Saturday – returned to me on Tuesday despite pandemic post problems. Would highly recommend

Super fast service. Posted to company Wednesday back fully repaired early Friday morning – unreal. Great service highly recommended. Thank you,

Amazing service. Stood on my glasses at home over the weekend, breaking a hinge. Emailed alpha omega, full reply from them the following Monday with a reasonable cost. Posted to their office that Monday afternoon. Wait for it.... Glasses posted back and with me on Thursday morning the same week. Unbelievable. I rarely leave feedback however this is exceptional. Thank you.

Just received my glasses. Thank you very much. What a great job. Would recommend to everyone.

What fantastic service. I broke my glasses on Sunday, received a quote, and posted them to AlphaOmega on Monday and they were returned fixed on Wednesday. All for the grand sum of £20. I cannot recommend highly enough.

Everything was complete perfection from the moment I made my first enquiry online with clear and helpful explanations of what I need to send. When my two pairs of glasses came back (exactly when expected) the work exceed my expectations. I wish I had known of AlphaOmega years ago. More than 5 Stars.

Delighted with the repair to a pair of Ted Baker glasses with substantial damage to both hinges. The replacement hinges are stronger than they were originally and repair has been carried out to a very high standard, and at a fair price. The speed of response is also impressive. Posted Monday, repaired and posted back on Tuesday, received midday Wednesday. 1st Class overall. Very happy customer. Highly recommended.

Having purchased some Persol Steve Mcqueen's I tried but to no avail to fit some new polarised lenses having broken my original ones removing them. No optician would touch them as they weren't their lenses or frames. I searched online and having seen AlphaOmega's website I contacted them and to my delight, they offered to fit my lenses for a small fee rather than me snapping the frames or lenses again. Highly recommended thanks!!!

Having some expensive sunglasses that needed lens replacements and no opticians wanting to fit them I contacted Alphaomega and was delighted that they offered to fit my own lenses in my own glasses with no problem, great service and great price. Thanks

New nose pads and welded on one side to fix to frame (Ray-Ban Clubman). Superb repair, just like new! Many opticians would write them off. I cannot praise this company enough, please spread the word! Fantastic service completed in half an hour. Many thanks indeed.

Broke the frame on my glasses on 7th February. Used my spare set and did exactly the same thing on Thursday 11th. I posted both sets on Friday 12th ... both back today, the 16th – brilliantly repaired.

Fantastic service and turnaround times. I advise direct contact though. From an earlier enquiry with them, I was advised they couldn't fix Oakley Juilets (based on the images I sent). However, I now have received back a pair of Juliets that are better than new and with an excellent turnaround.

Thank you AlphaOmega for a brilliant, top quality service. I sent my glasses in on Thursday to have new arms put on and they arrived back perfectly fitted this morning, Saturday. Amazing! I am extremely happy to have my favourite specs back in use and will recommend you to everyone. You were so helpful on the phone too. It's been a real pleasure dealing with your company, thank you.

I had a much-loved pair of Ray-Bans which I had been told were beyond repair. AlphaOmega restores them to good-as-new condition, quickly and for a very reasonable price. On the back of that experience, I sent my 30+ year old Wayfarers for repair (again, not holding out much hope) and they did another fabulous job.

My Ray Ban Aviators were in a sorry state, 13 years had taken their toll. After a short discussion on the phone I sent them for repair. Got them back today, as good as new. Your service is second to none. Thanks a million!

Absolutely over the moon with this company! They were so quick and did a fantastic job. My sunglasses are as good as new! After contacting various places to fix my Gucci sunglasses, I found AlphaOmega on Google. It was very easy and cheap to buy a repair package and send to them. They were sent back within 3 days! Would definitely recommend and use again. Thanks.

My expensive Flexon glasses suffered a broken bridge. They were posted, repaired (excellently I might add) and returned in the space of two days. Superb service and very high quality repairs. Very, very impressed. Thank you.

I've just had my rather expensive D&G glasses repaired after stepping on them. These guys have provided a first class service with an amazingly quick turn around. I was a little worried that the repair would be noticeable, but, even with close inspection, it's completely seamless. As new. Highly recommended. Many thanks.

On a Monday, I sent you my favourite trusty Ray-Ban specs for repair. On the Thursday they were returned almost invisibly repaired, cleaned and adjusted. A very fine service at a very reasonable cost. Thank you.

Many thanks for a great repair on my Ray-Bans, both arms had been broken off at the hinge. Initially I was unsure as the cost of the repair was half the price of a replacement pair, but it was worth it. The glasses were repaired and returned quickly, looking like new. Would not hesitate to recommend this service.

Sent my Oakley sunglasses off on Tuesday afternoon, got them back Thursday morning. Amazing service. Thanks very much guys!

Thank you so much. I couldn't be bothered with postage so I went there myself. Both my pairs of sunglasses were repaired within 20 minutes and AlphaOmega used original Prada parts at the cost of £35 for both. I would definitely recommend AlphaOmega repair services. They told me my frames were a bit bent and straightened them free of charge. Thank you AlphaOmega.

Have to say a massive thank you to AlphaOmega for their amazing service. Not only did they carry out a repair that two major High St. opticians were unable to do, but they also managed to return the repaired prescription sunglasses less than 48 hours after I posted them. I will always use AlphaOmega in the future and will gladly recommend them .