Customer feedback on glasses repair

Thank you for your service : quick, efficient, friendly – everything I could have wished for. Will recommend Alphaomega!

AlphaOmega has saved the day. After breaking one of the leg of my spectacles I went to a few opticians (and the manufacturer) which all said I would have to buy a spare leg for 150£ (more than half the price of the spectacles with lenses). AlphaOmega managed to carefully solder the leg back on in a very discrete way for just a fraction of that within a day. I can not recommend them enough!

I broke the bridge in my spectacles. AlpaOmega repaired and returned them on the same day. The repair is almost invisible and the bridge has been strengthend by the addition of a bar which is imperceptible when worn. I am very satisfied and recommend the company to anyone needing spectacles repair.

Fantastic repair on my dog chewed Ray -Ban sunglasses fast service glasses as new. Many Thanks

I highly recommend this company for glasses repairs. I had a pair of glasses that got damaged. In record time my glasses were fixed and emailed to me. I am extremely impressed by the service I received. I would definitely recommend them to customers.

This company are absolutely brilliant! Their service is second to none, their prices are more than reasonable and their turnaround time is so quick they must be wizards! Honestly, I've used them for my son's glasses repair and for several pairs of my own. Each time I've been amazed anew by just how good they are. My glasses get repaired and are back to me so fast it's unbelievable. The repairs are excellent and I don't think there could be another company to beat them. Customer service communicates very well and their response time is super fast. You also feel like you've had a very personal service. Can't recommend these enough- hence the glowing but sincere review. Well done guys! Carry on the good work. And thanks again!

Great service and a quality finish to my bent glasses.

Absolutely unbelievable first class repair and service. After mailing my glasses I got a personal email following day to say my specs were on the way back to me. They are quite expensive Armani frames and I thought they were beyond repair. The glasses came back to me expertly packaged and repaired as though they'd never been broken. The frames actually feel a lot stronger than when originally purchased. I am over the moon. First class service and repair. I highly recommend this company and will not hesitate to use again should I be "clumsy " again in the future. Thank you very much.

Superb, super-speedy service and workmanship. Thanks so much

Great service, excellent communication, fast turnaround -- first class repair -- a pleasure to deal with companies like this.

Great job repairing my Police sunglasses, they look new again. Thank you.

I don't normally leave feedback but your service deserves to be applauded. The broken glasses were received and returned within 24 hours and were perfect. You repaired what other opticians said could not be repaired. Well done and much appreciated, thank you.

Absolutely fantastic service. I sent my glasses to be repaired on Tuesday and I received them back fully repaired on Thursday. If you need your glasses repairing these are the people to do it!!

I damaged my Prada sunglasses a few years ago and they have sat in a drawer since. I recently found this website and asked for a quote. I sent them on Friday and they were returned to me on Tuesday. I'm so pleased. A very easy process and I can wear my glasses again.

Many thanks for the repair. I have on and off in the last few years tried to find somewhere that might duplicate that frame, thinking it was the only way to have such a petite design gain, thinking a repair would be too expensive. Thank you for proving that wrong.

I am more than happy with Alpha Omega. They repaired my specs and returned them in record time. Job well done first class. I would recommend them to anyone. I have to mention Linda? She understood my situation not having any decent glasses waiting for my good ones to be repaired. Again thank you Alpha Omega team .

Thank you! Quick , reasonable price, perfect repair. Would highly recommend and have done so.

Fantastic service I posted my glasses for repair on Monday morning received them back on Wednesday afternoon. Top quality work on glasses repair everything done as requested and more Would not hesitate to recommend. Thank You.

WOW!!!! I have just received my Jimmy Choo sunglasses back and am absolutely amazed! Returned to me within 48 hours and they are back to perfect. I had badly damaged the frame with one arm completely detatched. My sunglasses were returned in pristine condition, you would never have guessed they had been damaged. These were a very expensive pair of sunglasses that I thought were ruined forever. Thank you so much to the excellent team and wonderful service, I am thrilled with the result!!! Highly recommend! Excellent price!

Hi, my repaired glasses arrived on time and the whole process was so easy it was a great job!
Thanks very much alphaomega i will definitely be recommending your repair service to anyone who needs their glasses fixed :)

I was astounded by the speed and quick turnaround of my glasses. I sent them on Thursday and received them back on Saturday. Fixed and like new. Very professional and easy to follow service. Use this service with confidence. A 5-star service. Thank you so much.

Oakley Juliet sunglasses repair. What a fantastic and amazingly speedy service. My sunglasses were repaired and received back the next day. My sunglasses feel like they did when I 1st bought them. Amazing. Thank you.

Fantastic service, fixed my broken Ray-Bans in super quick time. Excellent communication throughout. So pleased to get my favourite sunglasses back as good as new! Highly recommend 😊😎

Would just like to say thanks for a snappy quick professional service. Before finding you I had a tough time trying to find a spare part for my favourite glasses for someone else to repair. Once you suggested you could do it with the original part I was delighted to pay the price as was fair. The glasses came back stronger than when first bought as to show the quality in fixing them was done to a high standard. Im impressed with the quality and quickness of service here enough said.

Wow, what an incredible level of service and quality of repair. Arm hinge sheared on quite a new pair of Tom Fords. Enquiry made on Tuesday, quote back same day, posted on the Wednesday, repaired on the Thursday and back to me by Friday! Fully cleaned and like new. I'm not usually someone who leaves customer feedback but on this occasion felt it was well warranted. Would have no hesitation in recommending. Thank you!

Absolutely fantastic service. My Flexon frame broke across the bridge. My optician told me that it was irreparable and that the frame was discontinued. I made an enquiry with Alpha Omega Frame repairs, sent the frame off the next day and it was back two days later as good as new. To say I am pleased is an understatement.

The damage caused after I sat on my prescription sunglasses was considerable. I was convinced I would just have to fork out for a new pair and go through the trauma of looking for ones I like again since these were discontinued. Then I found these guys, just got my glasses back today (after posting them just a day ago) and they look brand new! I'm so pleased.

Having taken my Cartier sunglasses to several places no one was willing to repair them until I found this company. They repaired them while I waited which was no longer than 20 minutes. This is a 6*service. Thank you so very much!

Thanks Guys! What a great service. From breaking my glasses at 9am Monday and asking for a quote at 10am, my prescription Rayban sunglasses are back with me 12 noon Wednesday, good as new, despite having to be shipped from/back to Buckinghamshire! I really appreciate the rapid turnaround. Brilliant.

Excellent service. Specsavers said they couldn't replace the faulty fixing/bridge on my rimless glasses only offered me a discount on a new pair. I had only had them as my second pair for eleven months!
AlphaOmega quoted £45 + return tracked postage and repaired and returned them in a couple of days saving me mega £s. I can't praise them highly enough!

I want to thank you for the wonderful repair done on my vintage Ray Ban sunglasses. The frames were so bent out of shape I thought they were beyond repair. I posted my Ray-Ban sunglasses on Sunday and they were delivered back on Thursday repaired and fixed like new. The service was excellent and highly recommended.

Amazing service and top notch work carried out. I would highly recommend this company before considering expense new eyewear purchase. 5 stars from start to finish! 🤩

Stood on my prized Oakley's – broken arm, bent, totally wrecked. Got them back today like nothing happened. Thanks!!

I tried many places to try and get my glasses repaired, but not many would do, all said unrepairable, need to get a new pair, but Alphaomega were very helpful, and they gave me a price, which was very reasonable, for the price it cost me for my glasses, very professional, posted on Monday, glasses repaired perfectly and returned by the end of the week, very good work, glasses now perfect, now getting a price for second pair to be done with them, brilliant.

Fantastically efficient, charming & delightful company to business with. Any company that responds to my confession of stupidity with: "What are yer like?" Does it for me.
They repaired my far too expensive Ray-Ban Wayfarers unbelievably quickly, with 'Old fashioned' and I mean that in the most flattering way. With wit, speed & charm. It is very rare to be able to say complimentary things about a company, I have no hesitation in lauding praises on these folk. Thank you very, very much indeed.

My Oakley Juliets had the infamous loose nose bridge and AlphaOmega were really fast when responding to all communication. Once they had my sunglasses they were repaired and returned within 2 days. Finally I can wear my sunglasses without the fear of them falling off. I would highly recommend using AplhaOmega for any glasses repair.

Very impressed with your service. Last weekend I requested a quote to have my frames repaired. I sent my glasses to you on Monday the 19th and they were returned as good as new on the 21st. So quick, efficient and reasonably priced too. Thank you.

Thank you for repairing my Rayban lenses and frame, I am extremely happy with them and delivered in super quick time at a reasonable cost. The workmanship is amazing and the customer service was friendly and helpful. Will highly recommend you to other friends and family.

I don't normally leave feedback for anything!! But had to do something to show my appreciation for this service. I was desperate to have my Oakley Juliet's repaired, they were hanging on by a thread. After much soul-searching and research about where to send my precious Juliet's, I decided these guys were the best bet. Boy I was not wrong. Cannot speak highly enough of this service. Sent on the Monday, returned on the Wednesday, like a brand new pair of glasses. Forgotten how good the Juliet's were! Thank you all at alphaomega!

Just received my glasses back. I am very pleased with the repair which is also backed up with the 12 months guarantee on the repair. Also I have to say how very quick and easy it all was. My optician told me my frames couldn't be repaired and they costs me a lot of money. I will recommend this company to my friends

Excellent service. I had tried several places on the High Street to get the broken nose piece of my rimless glasses repaired, but was either told it couldn't be done or was quoted exorbitant charges. I'd even paid for a jeweller to solder the broken bit back on, but it broke off again shortly afterwards. I saw the reviews for this company and decided to give it a try. The whole process was straightforward and professional and quick. Having provided the details of the repair needed (via the website), including uploading a photo of the broken bit, I got a quote within a day and sensible instructions of how/where to post the glasses off. Three days later, the repaired glasses were delivered back to me, as good as new. I am absolutely delighted. These are favourite glasses, with a prescription that is valid for some time to come, and without this service, they would have been

The service at AlphaOmega was amazing. I thought my fragile Oliver Peoples spectacles were finished after I accidentally sat on them! Not only was the delicate broken arm of my glasses replaced, but they were returned to me like new 48 hours after I posted them! I will be recommending this company to everyone. Thank you so much.

Well impressed with repair and speed of service ,will use again if needed.

Truly amazing service, Sent for repair on Saturday – returned to me on Tuesday despite pandemic post problems. Would highly recommend

Super fast service. Posted to company Wednesday back fully repaired early Friday morning – unreal. Great service highly recommended. Thank you,

Amazing service. Stood on my glasses at home over the weekend, breaking a hinge. Emailed alpha omega, full reply from them the following Monday with a reasonable cost. Posted to their office that Monday afternoon. Wait for it.... Glasses posted back and with me on Thursday morning the same week. Unbelievable. I rarely leave feedback however this is exceptional. Thank you.

Just received my glasses. Thank you very much. What a great job. Would recommend to everyone.

What fantastic service. I broke my glasses on Sunday, received a quote, and posted them to AlphaOmega on Monday and they were returned fixed on Wednesday. All for the grand sum of £20. I cannot recommend highly enough.

Everything was complete perfection from the moment I made my first enquiry online with clear and helpful explanations of what I need to send. When my two pairs of glasses came back (exactly when expected) the work exceed my expectations. I wish I had known of AlphaOmega years ago. More than 5 Stars.

Delighted with the repair to a pair of Ted Baker glasses with substantial damage to both hinges. The replacement hinges are stronger than they were originally and repair has been carried out to a very high standard, and at a fair price. The speed of response is also impressive. Posted Monday, repaired and posted back on Tuesday, received midday Wednesday. 1st Class overall. Very happy customer. Highly recommended.

Having purchased some Persol Steve Mcqueen's I tried but to no avail to fit some new polarised lenses having broken my original ones removing them. No optician would touch them as they weren't their lenses or frames. I searched online and having seen AlphaOmega's website I contacted them and to my delight, they offered to fit my lenses for a small fee rather than me snapping the frames or lenses again. Highly recommended thanks!!!

Having some expensive sunglasses that needed lens replacements and no opticians wanting to fit them I contacted Alphaomega and was delighted that they offered to fit my own lenses in my own glasses with no problem, great service and great price. Thanks

New nose pads and welded on one side to fix to frame (Ray-Ban Clubman). Superb repair, just like new! Many opticians would write them off. I cannot praise this company enough, please spread the word! Fantastic service completed in half an hour. Many thanks indeed.

Broke the frame on my glasses on 7th February. Used my spare set and did exactly the same thing on Thursday 11th. I posted both sets on Friday 12th ... both back today, the 16th – brilliantly repaired.

Fantastic service and turnaround times. I advise direct contact though. From an earlier enquiry with them, I was advised they couldn't fix Oakley Juilets (based on the images I sent). However, I now have received back a pair of Juliets that are better than new and with an excellent turnaround.

Thank you AlphaOmega for a brilliant, top quality service. I sent my glasses in on Thursday to have new arms put on and they arrived back perfectly fitted this morning, Saturday. Amazing! I am extremely happy to have my favourite specs back in use and will recommend you to everyone. You were so helpful on the phone too. It's been a real pleasure dealing with your company, thank you.

I had a much-loved pair of Ray-Bans which I had been told were beyond repair. AlphaOmega restores them to good-as-new condition, quickly and for a very reasonable price. On the back of that experience, I sent my 30+ year old Wayfarers for repair (again, not holding out much hope) and they did another fabulous job.

My Ray Ban Aviators were in a sorry state, 13 years had taken their toll. After a short discussion on the phone I sent them for repair. Got them back today, as good as new. Your service is second to none. Thanks a million!

Absolutely over the moon with this company! They were so quick and did a fantastic job. My sunglasses are as good as new! After contacting various places to fix my Gucci sunglasses, I found AlphaOmega on Google. It was very easy and cheap to buy a repair package and send to them. They were sent back within 3 days! Would definitely recommend and use again. Thanks.

My expensive Flexon glasses suffered a broken bridge. They were posted, repaired (excellently I might add) and returned in the space of two days. Superb service and very high quality repairs. Very, very impressed. Thank you.

I've just had my rather expensive D&G glasses repaired after stepping on them. These guys have provided a first class service with an amazingly quick turn around. I was a little worried that the repair would be noticeable, but, even with close inspection, it's completely seamless. As new. Highly recommended. Many thanks.

On a Monday, I sent you my favourite trusty Ray-Ban specs for repair. On the Thursday they were returned almost invisibly repaired, cleaned and adjusted. A very fine service at a very reasonable cost. Thank you.

Many thanks for a great repair on my Ray-Bans, both arms had been broken off at the hinge. Initially I was unsure as the cost of the repair was half the price of a replacement pair, but it was worth it. The glasses were repaired and returned quickly, looking like new. Would not hesitate to recommend this service.

Sent my Oakley sunglasses off on Tuesday afternoon, got them back Thursday morning. Amazing service. Thanks very much guys!

Thank you so much. I couldn't be bothered with postage so I went there myself. Both my pairs of sunglasses were repaired within 20 minutes and AlphaOmega used original Prada parts at the cost of £35 for both. I would definitely recommend AlphaOmega repair services. They told me my frames were a bit bent and straightened them free of charge. Thank you AlphaOmega.

Have to say a massive thank you to AlphaOmega for their amazing service. Not only did they carry out a repair that two major High St. opticians were unable to do, but they also managed to return the repaired prescription sunglasses less than 48 hours after I posted them. I will always use AlphaOmega in the future and will gladly recommend them .

Having successfully crushed my old favourite Ray-Bans in the car door, breaking one hinge and bending the other, I feared the worst. Fortunately, my husband found your company. We have both been extremely pleased with the price, quality of repair and speed of service provided by AlphaOmega. A big thank you to you and your technicians. We are delighted with the as-new sunglasses.

I broke the nose pad arm off my expensive glasses and thought I would have to buy a new frame. I found AlphaOmega and less than 48 hours later I had my glasses back perfect and as new. I am very pleased with the repair and the very courteous service I received. I would definitely recommend and I would use them again in the future.

I posted my varifocals on Monday, after having sent a couple of photos via the website and a chat with one of the (very helpful) staff, as I needed them repaired fairly quickly. I got them back, all fixed and looking brilliant, on Wednesday morning. They'd needed a new pair of titanium arms, as one was completely busted. I absolutely can't tell any style or colour difference between the old ones and the new. Fantastic service. I certainly can't argue with the price for the quality of the result.

I cannot commend your frame repair service highly enough. Thank you so much for the extremely prompt and quality frame repair/renewal you carried out on my pair of spectacles. Posted on the Friday and back with me on the following Tuesday – How good is that? You saved me having to buy a new pair! My colleagues have saved the website link for future reference.

I stood on my favourite pair of Tom Ford sunglasses at a wedding, thought they were finished and would have to buy a new pair. I found AlphaOmega online through Google and have been so impressed with the service. I got my sunglasses back in the same week that I sent them and they look brand new. Will be sending another pair to get repaired and would definitely recommend.

Very rarely leave feedback, but thought I should this time. My Burberry frames snapped completely over the left lens. Every High Street optician said it was impossible to fix, and I tried lots of places. AlphaOmega had the glasses back to me within a few days, fixed as new instead of my needing a totally new frame and lenses. Brilliant.

Oakley Badman – sent these in as the arm had broken at the hinge. Apparently this is a known fault in these and Madman Oakleys. Fantastic service, returned within four days from me sending them and the repair is excellent. Hopefully I won't need a repair on any glasses anytime soon but will use you again and have already recommended AlphaOmega. Thanks again.

I want to thank you for your quick work. A car drove over my glasses as I drop them on the road. I sent them on Thursday and received them on Monday, really fast, really cheap, just £17. As a repair in the store I got them would cost me over £90 for my broken arm and the other arm bent. Thank you.

Oakley Keel Rimless: Brilliant service. I sent my rimless glasses, which my local optician claimed couldn't be repaired! I posted them via special delivery on Tuesday and received them back. good as new, on Thursday when I got back in from work. I actually thought they were the spare backup glasses which I ordered three weeks ago and was shocked to open up the package to repaired Oakleys! The glasses are as good as new. I highly recommend AlphaOmega.

An unbelievable service. My Lindberg titanium glasses were repaired perfectly with 48 hours. I don't even think my payment has cleared yet! I didn't think service like this existed.

I posted the glasses on Saturday to AlphaOmega and they were returned to me on Tuesday, looking like new! What a fantastic service! These folks certainly know their way around a set of spectacles. As for cost, I thought my Oakley reading glasses were wrecked and would be needing new frames. But for £20 plus return postage, all sorted. Five stars to this company!

I just received back my broken titanium glasses in two days ... Excellent fast, and efficient service and the quality of the repair is excellent. It's like having a brand new pair of glasses but without the huge expense. Excellent value for money. I can't thank you enough for such a good and professional service. I will be "highly recommending" AlphaOmega.

Hey, guys I just want to confirm that the AlphaOmega team are professionals. I broke parts of my glasses totally. I was so sad but then I found this company on the internet and my hope came back. I sent the glasses and they repaired them very quickly and did a really briliant job. Thanks once again AlphaOmega.

A week ago a local optician said my titanium frames could not be repaired. One of your competitors recommended by a nationwide chain of opticians but they were not transparent on their pricing policy. I tentatively chose AlphaOmega. Brilliant service – 24-hour turnaround. Clear pricing. Very impressed and I will not hesitate in recommending your company. Well done and thank you.

It is rare that I complain or indeed give praise to companies that I deal with but in the case of AlphaOmega I am moved to make an exception. I trod on my Armani glasses, breaking and twisting the frame. Having received a quote of £20, plus secure postage, I sent them off for repair and received them back within a couple of days as good as new. I am extremely impressed with AlphaOmega Glasses Repair service and would thoroughly recommend them. Many thanks.

If you need a repair on your glasses or sunglasses you must try these good people. Three times they have repaired my glasses for a very reasonable charge in no time at all. Once when the bridge snapped I was going to throw them but they made them like new. Now look what they are up to – posting me parts free of charge!

To my horror, my Ray-Ban glasses were damaged in my car, the arm snapped near the hinge. I expected normal opticians to be unable to mend them, but discovered AlphaOmega's reviews. Dubious, I completed the questionnaire and sent photos off for a quote at 7.30pm. To my surprise, a personalised message and quote came back by 8.30pm that evening! Impressed, I sent glasses and the £50 payment the next day. Five days later they were back, perfect, now as new. Many, many thanks for absolutely superb service and for saving me a fortune! I wish I could let everyone know about you!

Had a titanium frame with expensive lenses (high refractive index, varifocal, transitions) and a broken hinge. I was unable to source a replacement frame which would use these lenses. Superb repair. Posted Tuesday and received back by special delivery Saturday morning (prior to a Bank holiday – which I thought would cost extra). Really top rate service.

I thought my treasured Ray-Ban sunglasses were lost after they were badly buckled, distorted and had a lens come out after being accidentally sat on in a car journey. I got a quote, then posted them off to AlphaOmega. They have just been returned to me in within a few short days, as good as brand new. I couldn't be more delighted.

Fantastic service at a reasonable price! When I checked this site I appreciated the no nonsense pricing structure. I posted my titanium framed glasses for a repair on Monday at 4 pm. Received them back today Wednesday at 10 am, repaired, cleaned and tightened up as good as new. Absolutely delighted with the service received and would recommend AlphaOmega to anyone.

I thought my treasured Ray-Ban sunglasses were lost after they were badly buckled, distorted and had a lens come out after being accidentally sat on in a car journey. I got a quote, then posted them off to AlphaOmega. They have just been returned to me in within a few short days, as good as brand new. I couldn't be more delighted.

Amazing! Frame damage on my nearly new £160 folding Wayfarers meant I thought they were curtains. A full, seamless repair and door-to-door returned the following day. Superb. Thanks, David. It is sunny this week too!

I'm amazed at such great customer service and haven't experienced that for a while. To send a pair of glasses on Tuesday and have them back fully repaired by the Thursday, less than 48 hours later, for just £20 (plus very reasonable p&p express delivery) is superb. Very highly recommended.

No fault now. Very impressed by the service. Brilliant job, super fast turn round. Very happy. Will use you again. Thanks. Really unsure if you could repair the frame at that point as it's so thin. Perfect colour match and like new.

So pleased that I found AlphaOmega after my optician said my glasses were un-repairable. Sent them Monday at 2pm and they were back and looking good as new on Wednesday morning. Super service from a company that I would not hesitate to recommend. Thank you.

I just want to say a big thank you for the repair of my Giorgio Armani frame, especially after my optician said they could not be repaired and that I would have to buy a new pair. I posted my glasses to AlphaOmega on Monday afternoon and received them back the Wednesday morning. The repair is superb, so much so that I couldn't remember which side had broken – it's like having a new frame.

Absolutely unbelievable service! I posted on Wednesday and they were returned as new on Friday for minimal cost. Designer titanium frame had broken and an optician claimed it couldn't be repaired and that I'd need to buy a new one. Will be telling all my friends about you. Thank you!

The bridge on my titanium glasses parted and my optician and other repair companies gave me the impression that my glasses could not be repaired and I had to buy new glasses at £400. Then found AlphaOmega. The broken glasses are repaired and I cannot find the join. Well done. A very happy chappy

Along with loads of other positive comments I am also very very impressed with the service I have received and amazed at AlphaOmega's prices. All the opticians I asked for repair quotes just told me it was not possible to mend my specs. I sent them off Wednesday February 27th and have just had them back this morning, Friday 1st March. Fantastic! I will always pass on this company's details along with my complete satisfaction of the service I have experienced. Thanks very much AlphaOmega.

Thank you for the quick repair of my glasses. I snapped the arm off at the pivot joint and was going to throw them away but my wife said look on the internet and see if you can get them repaired. I found AlphaOmega. Thank you for a very good job. They fit better than when first bought. I shall pass the word about your service.

I would like to say a big thank you to David at AlphaOmega for your excellent service. I sent my Adidas prescription glasses on Wednesday and got them back on Friday fully repaired. I highly recommend them to anyone. They were very helpful, prompt, with great communication and at a reasonable cost.

I broke these glasses weeks after purchasing so they are like new apart from the accident damage. I sent them to AlphaOmega on the Monday and got them back fixed, cleaned and even with replaced parts I didn't know I needed, all for the original quote. Incredible service, do not hesitate.

I must congratulate you on a wonderful service. My optician 'wrote-off' my Prada titanium frames and you repaired them like new. Not only that but I had them back in less than 48 hours. Thank you very much.

It was a great service. The flexible bridge on my old Oakley sunglasses had been broken for some time but I couldn't find anyone to fix them. Just by chance I found AlphaOmega online and the time from my initial enquiry to receiving them back took just a week. They are stronger now than when I originally bought them. Many thanks to you guys, first class service.