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AlphaOmega
Frame Repairs
 

Customer feedback on glasses repair

At AlphaOmega we get hundreds of enquiries about glasses repair. Customers contact us from across the UK, Europe and beyond with tales of broken spectacles. We have handled queries from Switzerland, Malta, Spain - even Australia with stories of spectacles crushed by car doors, chewed by pets, broken by children and even written off as 'unrepairable' by professional opticians.

We pride ourselves on being able to help with even the most difficult glasses repair and, over the years, we have received thanks from hundreds of satisfied customers. We publish negative comments too but you won't find many as they are so rare and, with our no quibble repair refund pledge, we do our very best to keep our customers happy.

TITANIUM REPAIR
Phil G. LINCOLN

Fantastic service at a reasonable price! When I checked this site I appreciated the no nonsense pricing structure. I posted my titanium framed glasses for a repair on Monday at 4 pm. Received them back today Wednesday at 10 am, repaired, cleaned and tightened up as good as new. Absolutely delighted with the service received and would recommend AlphaOmega to anyone.

CALVIN KLEIN REPAIR
Jennifer C. RAYLEIGH

Having been told by several opticians that my Calvin Klein specs could not be fixed, I decided to give AlphaOmega a try. I am so pleased I did! Sent on Thursday, back on Saturday. Excellent result, highly recommended. Thank you!

BULGARI GLASSES REPAIR
Sameera W. CROYDON

Brilliant service from AlphaOmega. I accidentally broke the connecting bit on the arm of my beloved rimless Bulgari glasses. My optician said that they couldn't be fixed. Frantic ... I looked online and found AlphaOmega. All the reviews were great so I took the plunge. I posted my glasses on Friday and had them back on Tuesday morning looking fabulous and fixed! Highly recommended!

RAY-BAN REPAIR
Bill R. LEICESTER

I have a pair of Raybans that are more than 30 years old. A cherished possession which travelled all over the world. I have used AlphaOmega twice to repair the frames. The first time was swift and the repair has lasted. The second time, for a different repair, was carried out in 48 hours. Once again the repair was a quality job. Thank you ... Great quality and very swift service.

PRADA GLASSES REPAIR
Helen Q. HUDDERSFIELD

Excellent service from start to finish, saved my expensive Ray-Bans being binned. Submitted my query with a photo, paid £26 for post and package and got them back today fully repaired. Would definitely recommend this company for any repairs to brand glasses/sunglasses.

POLICE REPAIR
Mark B. STOCKHOLM

Thank you for your prompt and courteous service. To say that I am satisfied with the repair is an understatement. I cannot believe that such a standard would be achievable as I honestly had written my Police glasses off as unrepairable.

GLASSES REPAIR
Peter K. LYMINGTON

I was told glasses were a write off by opticians (national chain). Replacement glasses quoted at just under £400 ... frankly didn't take seriously price and service offered by AlphaOmega to repair. £20 and 48 hours later by return received back repaired glasses like new. Amazed and delighted.

RAY-BAN REPAIR
Charlotte W. LONDON

So impressed with the clear instructions on how to use AlphaOmega and the great servicing and speed with which my Ray Bans were returned to me. They are as good as new and all within 48 hours of being posted off. Many thanks.

SPECTACLE REPAIRS
Andrei D. LONDON

Really well done. It took two days to repair the glasses and post them back. I hope I won't have to repair my glasses ever again but if I have to AlphaOmega will always be my first choice. Thanks for the quality service!

CALVIN KLEIN REPAIR
Stephen A. WELWYN

I've used your service for the first time and am absolutely blown away by the speed of return. I sent 3 pairs of glasses and they were back with me in 2 days - utterly amazing. I will sing your praises from the rooftops to anyone who has wonky or broken sunglasses! Well done on a brilliant service.

FENDI GLASSES REPAIR
Nancy R. DUNDEE

Excellent service. You very quickly repaired my spectacles which saved me a lot of money as my optician couldn't repair saying I'd have to buy a new frame. I would highly recommend this company and I am delighted with my repaired specs.

RAY-BAN GLASSES REPAIR
Alex S. WEST DRAYTON

Excellent service. Sent off my Ray-Ban sunglasses on Tuesday afternoon, were back in my hands by Thursday afternoon. Repaired and fixed without any issues. Fantastic work from the team and they look brand new! Many thanks for your hard and rapid work. Will be sure to come back if needed!

RAY-BAN GLASSES REPAIR
Carlos U. TWICKENHAM

I was hesitant to send off my father's Ray-Bans from the 70s as the lens had broken along with a nose piece. However, having sent the glasses on Monday and received back on Saturday, I was very impressed. Frame cleaned and looking great. Many thanks team.

OAKLEY GLASSES REPAIR
Roger W. NORTHWOOD

First class service. After several years of struggling with my partially broken Oakley sunglasses, I found AlphaOmega online. From initial enquiry to receiving them back took just one week. They're better now than than they ever were. Can't recommend you guys enough, brilliant service. Many, many thanks.

PRADA GLASSES REPAIR
Amy O. LONDON

Amazing service - I sat on my glasses and one arm was bent out of place while the other had come off completely. I sent the glasses off on Wednesday and they were returned to me good as new by Saturday morning! Would highly recommend.

ARMANI REPAIR
Jessica O. LONDON

Fantastic fast service. I broke my Armani sunglasses and found this website and they have been great. My sunglasses are perfectly fixed and I got them back the day after I sent them off. Excellent and I most certainly recommend using AlphaOmega.

GLASSES REPAIR
Nick M. DRUMREE

These guys are 110% professional. My glasses got lost by Royal Mail (forget about the Royal bit) and they were instantly replaced. I know what the replacements cost. I cannot recommend them highly enough.

GUCCI GLASSES REPAIR
Lauren T. TIPTON

I broke my glasses a few years ago, always been meaning to get them fixed as they're Gucci... The left arm was completely snapped off... there was also dry glue all over my glasses as someone tried to hot glue them together... I posted them on Thursday. They are here! Half 10 on Saturday, I am so happy. Thank you for your service and for getting the glue off, they look brand new.

PRADA GLASSES REPAIR
Carolyn H. CARDIFF

The most amazing fast and efficient service I have ever had from any company. I was devastated when my large high street optician said they couldn't help me when a small piece of my Prada glasses broke off. AlphaOmega have a very simple to use website and they repaired and returned my glasses to a fantastic standard within two working days, at a very reasonable price. I am stunned at what an amazing service they provide. Thank you so much.

RAY-BAN REPAIR
Richard R. HAMPSHIRE

Just received my Raybans back from repair. After squashing them I took them to two High Street repairers who were too worried to do them. Well I am amazed at the result from AlphaOmega. Top job! And a very quick return - as good as new. Thank you.

GLASSES REPAIR
Ronald P. BIRMINGHAM

Thank you for the quick repair of my glasses. I snapped the arm off at the pivot joint and was going to throw them away but my wife said look on the internet and see if you can get them repaired. I found AlphaOmega. Thank you for a very good job. They fit better than when first bought. I shall pass the word about your service.

PRADA GLASSES REPAIR
Angela G. WEST MALLING

Amazing and quick service. Sunglasses look brand new after a lens repair and clean. They even tidied up the case where the paint had worn off. Posted on Monday and had them back by Wednesday morning! Brilliant. Thank you very much and merry Christmas.

GLASSES REPAIR
Alan P. MALMESBURY

I was quoted £135 by my local optician (ex-optician) "It has to be a new frame, as we can't obtain spare parts," they said. I then found Alpha Omega and without fuss and at a very fair price the repair was done and the glasses were back with me within two days.

OAKLEY GLASSES REPAIR
Garry J. DEAL

Oakley Badman - sent these in as the arm had broken at the hinge. Apparently this is a known fault in these and Madman Oakleys. Fantastic service, returned within four days from me sending them and the repair is excellent. Hopefully I won't need a repair on any glasses anytime soon but will use you again and have already recommended AlphaOmega. Thanks again.

REPLAY GLASSES REPAIR
Lindsay F. SOUTHAMPTON

After only a week, I had sent my glasses off. I had them back repaired and very happy. Would definitely recommend your company to anyone. Thank you.

RAY-BAN REPAIR
Lenny M. BATH

My Ray Ban Aviators were in a sorry state, 13 years had taken their toll. After a short discussion on the phone I sent them for repair. Got them back today, as good as new. Your service is second to none. Thanks a million!

HUGO BOSS REPAIR
Mike L. LONDON

Another very happy customer here. I managed to fall on my Hugo Boss spectacles, breaking the hinge and scuffing the frame badly. After sending photos AlphaOmega replied promptly with clear pricing and instructions. After sending the glasses on Thursday morning I had them back on Saturday morning. The repair looks good and the glasses are good as new. I didn't even have time to check the tracked delivery as I never expected such quick turnaround.

RAY-BAN LENSES
Richard R. COLERAINE

Excellent service. I posted my Rayban prescriptions glasses off on Saturday. They were back with me on Wednesday even over a Bank Holiday weekend. Glasses cleaned and repaired when other opticians told me they couldn't be fixed. Great service. Worth every penny!

SPECTACLE REPAIRS
Ed L. SOUTHAMPTON

Your service was incredible. I really have never seen such customer service anywhere. I asked for a quote and got it the same day. I shipped off my trifocals with a clean break on a thin arm and got them back fully repaired with new ear sheaths and even nose pads which I hadn't asked for in like new or better condition. And the price was unbelievable. Your business should get a medal.

GLASSES REPAIR
James K. CAMBRIDGE

I am very pleased with the quality of your service. My frameless specs needed a relatively simple repair which my regular optician made a great fuss about getting done, not to mention a hefty price tag. You did it for a fraction of the price and by return of post. One could not ask for better.

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