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Frame Repairs

AlphaOmega Customer Service

Customer Service at AlphaOmega

At AlphaOmega Glasses Frames Repair, our mission is to bring you the highest standards of customer service and industry expertise.

All spectacle repairs are carried out in our own workshops where skilled and experienced staff using the very latest industry technology.

CEO David Bithell says: "We want our customers to be completely happy with any spectacle repairs or glasses purchase made at AlphaOmega. If any customer has any concern with the service or the purchase they need only contact us and we will do our utmost to put things right. No quibble, no fuss, no charge." – Your statutory rights are not affected by this offer.

Alphaomega Frame Repairs Limited collects, uses and is responsible for personal information about you. When we do this we are the 'controller' of this information for the purposes of the General Data Protection Regulation and other applicable data protection laws.

Read our full GDPR Policy

Contacting AlphaOmega

Staff at AlphaOmega are always ready to discuss your problems and advise on glasses repair and on sunglasses repair or sales. We pride ourselves on customer service and our staff can be contacted in normal working hours by the following:

  TELEPHONE: 01270 509242

Office Address

Unit 6 Macon Court
Herald Drive

Opening hours

Monday – Friday: 07:00 – 16:00
Saturday – Sunday: Closed

AlphaOmega Glasses Repair website on mobile phone
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Our fast turnaround service means your broken glasses or sunglasses can be back with you in days, looking good as new and with no hidden charges. Most repairs are made within one working day.

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Optician shows glasses to customer
Customer Feedback

We have repaired glasses from Switzerland, Malta, Spain – even Australia with stories of spectacles crushed by cars, chewed by pets, and written off as 'unrepairable' by professional opticians.

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Technician repairing glasses
Our Workshop

The team at AlphaOmega pride themselves on first class workmanship and a fast turnaround on all types of glasses repair using specialist tools and high-tech laser welding equipment.

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© 2022 – AlphaOmega Frame Repairs
Unit 6 Macon Court, Crewe, Cheshire CW1 6EA