We pride ourselves on our value-for-money glasses repair services and do our utmost to offer you the very best online deal anywhere.
AlphaOmega's value service does not mean that we sell short on quality. We always use genuine replacement parts whenever we can, and our custom-made pieces are of the highest quality and sourced from reputable international suppliers.
We give a free provisional quote based on your description of the problem and any photos you can upload. It is not possible to provide a final quote until we can examine the broken spectacles or sunglasses at our workshops.
Glasses repairs usually fall into one of the following repair package categories, and the vast majority of repairs are in the £20 — £35 range. The packages are outlined in brief here and may include one or more of the items. For more details on the various repair options scroll lower down the page:
Prices exclude a national Royal Mail Special Delivery postage charge of £7.25 and an international postal delivery charge of £10.
Customers sending to Alpha Omega from outside the U.K are liable for import customs duty.
Many customers demand original branded replacement parts and, as an authorised dealer for designer label glasses, we source these direct from the manufacturer to ensure 100% authentic and original replacements. Please note that replacement designer lenses start at £45 and designer polarised lenses from £60.
Many customers also choose to use our custom replacement parts which are usually much cheaper. We source custom non-branded products of the highest quality from international manufacturers.
Once we receive your glasses at our workshops, you get a no obligation final quote for the repair. The final quote may differ from the provisional quote, but it is often the same (it may even be lower!)
You can then sign on to confirm the final quoted repair price or, if you choose not to use AlphaOmega, we will return your glasses, free of charge, and in their original condition.
We will not carry out any glasses repair without your express permission.
We aim to turn around glasses repairs within 24-hours of payment and have them back to you in the post on the same working day.
There may be some delay if we need to order particular replacement parts, but this is usually only a matter of a few days.
Most spectacles and sunglasses will need a check over from time to time. If you have paid out for expensive eyewear, it pays to look after them properly and to make sure they are in tip-top condition. Minor accidents or simple daily wear and tear can take their toll, and most eyewear will need a thorough clean and adjustment now and then.
A basic service overhaul of your glasses usually involves a thorough check of all the parts; replacing worn temple tips, nose pads or other minor parts where necessary.
The AlphaOmega basic overhaul package includes the following:
Experienced technicians at AlphaOmega have an in-depth understanding of spectacle repairs and sunglasses repair. Above all, they have the specialist tools, experience and spare parts to repair any make of glasses or sunglasses.
AlphaOmega carries a supply of custom generic parts from suppliers of international repute with a proven track record for exceptional quality and reliability. Repairs in this category get the basic check over as described in Repair Package 1 plus:
Modern materials such as titanium can sometimes make a glasses repair more expensive for several reasons. Frames are often much thinner than average making a successful repair a highly skilled process. Titanium glasses repair, for example, requires precision high-temperature spot welding equipment.
This repair package includes the services outlined in previous packages but allows for the use of more expensive replacement parts and reflects the longer repair time, the higher specialist skill-set and the use of expensive specialist equipment.
Many customers insist on the use of original and genuine replacement parts in the repair of designer eyewear. Parts for designer glasses and sunglasses can be challenging and expensive to source. Branded designer replacement lenses, for example, start at £45.
This repair package includes the service outlined in previous repair packages but takes into account the cost of genuine replacement parts from the manufacturers of designer eyewear. AlphaOmega sources designer parts direct from the manufacturer and not through third parties. This ensures that all parts are 100% genuine and come with appropriate certificates and warranties.
Customers with designer sunglasses that have expensive lenses such as polarised lenses or special coatings may have to pay a premium for genuine, original replacement. As with Repair Package 4 AlphaOmega sources replacement parts direct from the manufacturer. Please note that branded designer replacement polarised lenses start at £60.
Repair Package 5 includes all the services of previous packages. The higher cost of this repair package reflects the higher price of particular parts from the top eyewear designer labels. Customers can be assured that their glasses repair is carried out by expert AlphaOmega staff using 100% genuine original parts.
We are very proud of our customer service and here are just a couple of random testimonials from our many happy customers:
"I sent my glasses for repair after the arm snapped on a Wednesday and received the repaired glasses on the following Saturday. It's like having a new pair of glasses. I highly recommend this company for a speedy, efficient and a first-class service."
"I had my Ray Ban Wayfarer lenses changed after many years. I have to say that AlphaOmega were amazing. The lenses were delivered from Italy and AlphaOmega not only replaced these but also serviced my glasses making them as good as new! A fast, reliable service and they communicated with me anytime I had a question. I could not be happier!"
Please see our FEEDBACK page for more unsolicited testimonials from previous AlphaOmega customers.