We pride ourselves on our value-for-money glasses repair services and do our utmost to offer you the very best online deal anywhere. AlphaOmega's value service does not mean that we sell short on quality. We always use genuine replacement parts whenever we can, and our custom-made pieces are of the highest quality and sourced from reputable international suppliers.
We give a free provisional quote based on your description of the problem and any photos you can upload. It is not possible to provide a final quote until we examine the broken spectacles or sunglasses at our workshops. Repairs usually fall into one of the below repair package categories, and the vast majority of repairs are in the £25 – £40 range.
Most spectacles and sunglasses will need a check-over from time to time. If you have paid out for expensive eyewear, it pays to look after them properly. Minor accidents or simple daily wear and tear can take their toll, and most eyewear will need a thorough cleaning and adjustment now and then. A basic service overhaul of your glasses usually involves a thorough check of all the parts replacing worn temple tips, nose pads or other minor parts where necessary. The AlphaOmega basic overhaul package includes the following:
Check all parts for strength and durability
Ultra clean glasses to look as good as new
Replace worn nose pads where necessary
Experienced technicians at AlphaOmega have an in-depth understanding of spectacle repairs. They have the specialist tools, experience and spare parts to repair any make or model. We carry a supply of custom generic parts from suppliers of international repute with a proven track record for quality and reliability. Repairs in this category get the overhaul outlined in Repair Package 1 plus:
Replace end tips where necessary
Minor straightening of bent frames
Laser weld frames when necessary
Repair/replace broken metal joints
Drill out and replace broken screws
Repair spring joints where possible
Modern materials can sometimes make a repair more expensive. Frames are often much thinner, making a successful repair a highly skilled process. Titanium glasses, for example, require precision high-temperature spot welding equipment. This package includes the services outlined above and allows for more expensive parts, the longer repair time and the use of specialist equipment.
Many customers insist on original and genuine replacement parts for designer eyewear. Sourcing parts for designer brands can be challenging and expensive. Some branded replacement lenses, for example, start at £50. This repair package includes the services outlined above. We source many parts directly from the manufacturer to ensure they are 100% genuine and come with appropriate certificates and warranties.
Customers with designer sunglasses with polarised lenses or special coatings may have to pay a premium for genuine, original replacements. As with Repair Package 4, AlphaOmega sources replacement parts directly from the manufacturer. Please note that branded designer replacement polarised lenses start at £65. Repair Package 5 includes all the services of previous packages. The higher cost reflects the price of parts from top eyewear designer labels. Customers can be assured we use 100% genuine original parts.
Prices exclude return postal charges. Please get in touch with us for a postage quote if you require your repaired spectacles to be posted overseas. Customers sending frames to AlphaOmega from outside the UK may be liable for import customs duty.
Many customers demand original branded replacement parts. As an authorised dealer for designer label glasses, we can source these directly from the manufacturer to ensure 100% authentic and original replacements.
Many customers prefer custom replacement parts, which are usually much cheaper. We source custom, non-branded products from international manufacturers of the highest calibre.
For a FREE provisional quote, please use our ENQUIRE ONLINE page. If you prefer to call or email, please go to our CUSTOMER SERVICE page. Once we receive your glasses at our workshops, you get a no-obligation final quote for the repair. The final quote may differ from the provisional quote, but it is often the same (it may even be lower!) You can then confirm the final quoted repair price or, if you choose not to use AlphaOmega, we will return your glasses free of charge and in their original condition.
We will not carry out any repair without your express permission. We aim to turn around glasses repairs within 24 hours of payment and have them back to you in the post on the same working day. For more information on services, please read our Terms and Conditions and remember to check out our FEEDBACK page, where you will find unsolicited testimonials from many AlphaOmega customers.
We get many enquiries about glasses care and repair. Your questions answered by our experts.
Our fast turnaround service means your broken glasses can be back with you in days, looking as good as new.