Customer feedback on glasses repair
Tell us how we did.
At AlphaOmega, customers contact us from across the UK and Europe about their glasses repair.
We try to publish all comments about our work – negative comments too.
We really appreciate your feedback.
When sending feedback about your repair, please use the name supplied with your order. We check the name against our customer database to verify you are a genuine customer. On publication, your surname is changed to an initial to protect your identity. Your town or county may be included.
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Amazing service, the frame of my prescription sunglasses had come apart because of a snapped screw stuck in the frame, 3 opticians told me this could not be repaired and tried to sell me a new pair for £300+ ! Alpha omega charged me £30 for a perfect repair, sending them back in the same day they received them, and they looked in better condition than when I sent them, unbelievable! Thanks alphaomega!
Alpha Omega you are awesome! I live in Western Australia and couldn't get my Bvlgari sunglasses repaired anywhere! I brought them with me on a trip to visit family in N.Ireland on the off chance I could find somewhere that could help. Made an initial enquiry, included a photo of what was needed and within a total of four days had my expensive sunnies repaired and returned in better condition than ever. Guys you rock! Brilliant service, communication and talent. Highly recommended.
Unbelievably and impeccable service from AlphaOmega. Travelled from Wirral and arrived to the AO unit around 11.15am
My Gucci glasses were a mess and needed recoating and cleaning to say the least. David confirmed he could do the repair same day. I returned at 3.15pm to be told the job had been completed. The result – in my eyes I was given a brand new pair of Gucci glasses. These were going in the bin until I saw AO online. I am absolutely over the moon with the outcome. Thank You David.
Honestly very good service, glasses were delivered back to me 46 hours after I posted them. Repair was done to a very good standard. Would recommend to others. Only slight issue was cleaning cloth was missing from my case upon return.
I recently found my B&L Ray Ban Aviators that I purchased from new in the mid 1980’s. They were used just a few times before I broke the frame and were subsequently consigned to storage, forgetting all about them. I sent them off to be repaired and received them back within a couple of days – first class service all round. The repair was flawless, the cost is reasonable and I appreciate even more how nice they look. I shall be recommending this business to friends and family.
First class repair service and so quick! Posted on a Saturday and received them back on the Wednesday! Good as new! Thank you
Sent my Ray Ban sunglasses in for repair as I accidentally snapped them in 2 places. Excellent communication throughout from the initial quote to when I sent them in. Extremely quick turnaround, and reasonable price. Will definitely recommend. Thank you!
What can I say: a 35 year old set of ray ban aviators, looking very sad. A piece of wire holding the side piece to the glasses lens.
And a set of Oakley Juliet’s that the nose piece/bridge was very wobbly.. How you guys repaired them in such a short space of time is amazing. I was like a kid in a sweet shop when I saw them 😳 Totally amazing and like brand new. I cannot thank you enough
I cannot believe the quality of the repair to my multifocal sunglasses. The frames were broken across the bridge and were deemed irreparable by opticians. I was also told that there was no possibility of finding a new set of frames for the lenses. I sent the broken glasses to AlphaOmega and they were promptly returned better than new, with no sign that they were ever broken. I don't normally do reviews but felt I had to on this occasion as the service, the communications with Alpha and the result were simply superb.
Excellent service re-riveting the arm back onto my Ray-bans. None of the opticians in my local area had the equipment to do this. Glasses back within 3 days of sending.
I am very happy with my experience. I sent 3 pairs of semi-rimless titanium glasses which had each failed at the bridge.
The glasses were returned within a week. The repairs are almost imperceptible.
Great service, received my Ray Ban chromance back today with the cracked lens replaced with genuine manufacturer parts. All returned to me well packed and with old lenses included so I’ve now got a spare for one side as well.
I am extremely impressed with the workmanship, professionalism and service. I have used AlphaOmega twice now to repair my husband's glasses and will not hesitate to use them again in the future. The turnaround time was super quick; It only took 3 days from posting the glasses to receiving them back. Absolutely fantastic. Thanks so much!
Just to tell you that I'm so impressed by your service. It is returned to me within a day and the quality is simply flawless. This pair of glasses has long been my headache and I never expected it to be resolved so quick and so perfectly. The price is also very reasonable. Thank you so much!!
I honestly couldn’t be happier with the service from AlphaOmega. I’d been to multiple shops trying to get my 17-year-old sunglasses repaired, only to be told they were far too worn and beyond fixing. I had pretty much given up hope. Then I came across AlphaOmega online and, after reading their excellent reviews, decided to give them a try. From the moment I got in touch, everything was smooth and professional—they quickly assessed my sunglasses and provided a clear, reasonable quote.
I posted my glasses on Monday morning and was amazed to have them back by Wednesday morning. The turnaround time alone was impressive, but the real surprise was the quality of the repair—my sunglasses have been completely revived. They look fantastic and feel sturdy again, almost like new. It’s rare to find a service that combines speed, quality, and great communication so well. I’d highly recommend AlphaOmega to anyone thinking their favourite pair of glasses might be beyond saving,they might just surprise you like they did me!
I never leave reviews; however, I was so impressed by the exceptional service that I felt compelled. Within a day I received a very reasonable quote, I posted off my Stepper frames and within the next day or so, I had my them back with the bridge repaired seamlessly. Over the years I have used other repairers, which have taken weeks, and the weld joint was visible. I can’t recommend Alpha Omega enough for quality service and price. Thank you.
Fantastic company with really great staff like David, who responded very quickly and fixed my Maui Jim sunglasses when I popped in to show them what others who attempted could not achieve. David and his colleagues are true professionals, with outstanding 5 star customer focus. Very professional company, I am delighted with the repair that was completed whilst I waited. Thanks again Gordon
Fantastic repair and service of a pair of Raybans. Costs clearly outlined, no obligation to proceed once you receive the quote.
Glasses repaired and returned within 48hrs, highly recommend this company!
What an absolute brilliant service. Frameless repair carried out whilst I waited, thank you very much.
Superb service, efficient, reliable and excellent quality at an appropriate price range.
5star service from start to finish. My glasses were repaired much faster than expected, and the quality of the work was outstanding. very efficient Highly recommended!
Thank you for the superb service you gave me after about two years thinking my reflector and varifocal glasses were damaged when I sat on them twice. My opticians said that they couldn’t be repaired. I struggled just using reading glasses until I decided to buy another pair which would have been expensive. I then looked online again and found your company emailed you with a photograph of them and within 10 mins got a reply to say you could fix them. I sent them the next day and got them back 3 days later all fixed. I am very impressed with your company and very happy it only cost me approx £45 and not £400+ for a new pair. Thank you
I don't do feedback messages – but I was so impressed with every aspect of your service that I'm happy to say a BIG thank you for repairing my specs.
Thanks for the amazing 2 day turn around on the refurbishment of my Oakley sunglasses. Excellent from start to finish and I highly recommend the service provided.
Excellent service at a very reasonable price. One of the arms on my Oliver Peoples glasses had snapped, so I searched online to see if a repair was possible. The whole process was very straightforward, from getting an initial quote to placing the order. I sent the sunglasses off and was kept updated at each stage, from confirmation of receipt to repair and return. They came back incredibly quickly and looked as good as new. I couldn’t fault the service.
Vintage Oakley square wire. After being about to give up on my very loved 17 year old classes I was given the name of this company. I was a little unsure about the company and the ability to fix my glasses as I'd completely snapped the hinge. They answered and were completely understanding and polite, they requested photo's via email to check the extent of the damage. Within a couple of hours I got the reply that it was no problem and would only cost £30 and a full explanation of how to book the repair. To my amazement they were fixed and posted back the same day they received them. Amazing company, I will definitely use them again if I'm unfortunate enough to need them again 5 🌟
Great Service, and Great price. Got a quote online first, simple instructions to then place the repair order. I posted my sunglasses on the Monday, had confirmation of receipt on Tuesday, then confirmation they are repaired and being returned. They arrived back on Wednesday. Brilliant!!
Nearly threw my Ray-Bans away after bending every single wire and the hinge on my boys' bouncy castle. Glad I didn't and glad I found these guys to fix them. Sent Monday and received back Thursday as good as new. Unbelievable to find service like it nowadays. Hats off to you guys and thanks for exceeding my expectations. Something that rarely happens today. Oh and all for very good value too.
This company provided a marvellous service. Glasses back before lunch today just a little less than 48 hrs since I posted them! Glasses are great. Repair perfect. Thank you very much
Told by various opticians my titanium rimless spectacles were not repairable. Wrong!!! Sent them to Alpha Omega on Saturday and recieved them back on Wednesday, fully repaired and gleaming.
Thank you team
Excellent service thanks. Not cheap but less than replacement. Quick service and good communication. A happy customer.
Just wanted to say that I was thrilled with the repair. I'd sat on and completely snapped my favourite glasses. Looked online, booked the repair option, posted glasses, got an acknowledgement next working day, and then they were in the post back to me. Really impressed with the quality (am typing this wearing them) and the speed of service. Thanks very much.
Excellent communication, very fast service, glasses repaired and returned as good as new. Would high recommend this company.
This is the second time I have used Alpha Omega to repair my sunglasses, both times the service has been faultless. My glass where repaired and returned within 2 days, and are as good as new. Would definitely recommend using them.
Absolutely first class service. Folding Ray-Ban glasses snapped on bridge. Email enquiry response immediate even on a Sunday. Repair agreed and paid for, glasses sent on Tuesday and returned on Thursday morning. Glasses as good as when purchased. Rarely experience service of this quality these days. Brilliant work!!
Just returned from a visit to AlphaOmega in Crewe with two perfectly done frame repairs on a Rayban Shooter and a vintage Persol. I was quoted one hour and they were done in 20 minutes! I'm a retired optometrist and can thoroughly recommend AlphaOmega for their professionalism, quality of
workmanship and friendliness. I only wish I'd discovered them whilst I was working.
Absolutely fantastic service. They fixed my glasses the same day as they received them, and they were back with me within two days. Just sent another pair that have been sat on. Highly recommend.
Extremely quick repair to my Ray Ban Aviator frame, returned by first class post same day as they received the sunglasses. Thank you very much and I would recommend you to anyone requiring frame repairs.
Wow, What a turn around sent my glasses off on a Wednesday got them back Saturday, great service affordable prices and glasses come back looking brand new, highly recommend Alphaomega they do a fantastic job.
Thanks very much, I can't recognise my glasses. I send my old glasses for repair and after four days I receive my glasses like new condition and all for £30. I save £250. Fantastic and fast service!!! Thanks again.
Amazing service I posted them on a Saturday and my broken Gucci glasses were returned to me on the Tuesday morning looking brand new. Thank you for the fantastic service at an unbelievable price.
Very impressed with the speed of initial response to an enquiry. Also again impressed with speed of repair and return of glasses, the quality of the workmanship is beyond all hope and expectations. Have now used the expertise 3 times and been extremely happy with the outcome.
Thank you so much for the repair of my sunglasses, I so nearly ended up throwing them away. Great service and amazing turn around time.
An outstanding service. I was told by my local optician that my glasses were impossible to repair, and you have proved them wrong. I'd like to express my gratitude in repairing my Ray-Bans as they have great sentimental importance.
I had an issue with my Prada lens of which I came across Alpha Omega purely by Google. I emailed photographs and received a quick quotation and clear instructions in regards to postage, repair and timescale. The communication throughout the 8 days repair period was fantastic and the replacement lens are amazing. Thank you Alpha Omega, your service has been excellent and would highly recommend anyone to send there glasses to you.
Excellent service. Speedy turnaround. Thought my wife's Givenchy sunglasses were for the bin but you managed to repair them. Thanks so much.
I have been looking for a few years now for someone/somewhere that I felt I could trust to repair my Oakley Juilets having had them for over 20 years I didn't want to send them away to another country so when I found AlphaOmega I couldn't believe my luck a UK compnay that had been recommended to me by an Oakley vault store. The service was amazingly fast just 3 days and my glasses are as good as when I first bought them. I can't recommend them enough.
Repaired specs. Received this morning. Many thanks for the speedy and perfect repair. Kind regards, Jeff
Excellent repair of Omega glasses, replaced nose pad holder and installed new pads which I supplied, however when returned the lenses were dirty and I had to tighten one of the arms as it was loose. Quickly repaired and returned.
Thank you so much for the outstanding service for the repair and swift turnaround of my sunglasses. Didn't think this sort of excellent customer service still existed. Many thanks.
I can't recommend the service and professionalism from Alphaomega glasses repair enough. I sent in my glasses to their office by post and by the second day they had already sent me a tracking that my pair of glasses had already been sent back to me. Thank you for your brilliant service.
Managed to drop by today to get a frame repair and straightening done. Was asked if I would like to wait and all was done in about 20 mins, which, along with the very friendly reception, was exceptional service. Thank you so much AlphaOmega
Five ⭐️⭐️⭐️⭐️⭐️. What a wonderful company and staff that go way above and beyond in the service they provide, even high-end companies and well-known brands don't even come close. AlphaOmega were the only ones who were willing to repair my glasses, my nose pad arms had broken off. They not only laser welded two new arm pads but also repainted my frames, they also look fantastic, literally like I have a brand new pair of glasses . My lenses are from Zeiss with a complex prescription and would have cost me a fortune to have to buy new glasses and lenses. What a fabulous experience from start to finish, all within 3 days. Once again thank you all for your personal service and amazing attention to detail.
I received amazing service from alphaomega to repair my rimless frame. I was desperate to get my frame fixed asap as I have really bad short-sightedness, long-sightedness and astigmatism. David did an amazing job and the frame looks practically new. So very grateful that we have this kind of service available.
A weld joint failed on the bridge piece of my Stepper Titanium reading glasses. My optician stated they were unable to repair them, and quoted £150 for a new frame. I found AlphaOmega Frame repairs online and submitted an enquiry. I was quoted a very reasonable price of £44.99. which I accepted. I sent glasses for repair on Monday and they were returned by the following Thursday. Excellent service, exceptional value for money in this day & age, I would thoroughly recommend them. I will also tell all my friends to keep Alpha on their contact list.
Wonderful service from AlphaOmega. I made an enquiry on Good Friday and had an immediate response. The turnaround was really fast and the quality of the work is great. I can highly recommend AlphaOmega. Thank you to everyone!
I am a customer of an opticians in Caterham Valley, Surrey who always provide us with an excellent, personal service. Most people – my wife and the opticians – would describe me as a heavy user, and damage to my glasses is not unknown! This particular pair were expensive and less than 18 months old. Three times the optician tried to repair a loose right arm. The last time they spent an hour or so attempting it, and once again, within hours of return, it was loose again! Rather than surrender and buy a new pair I google searched and found your company. The website and reviews suggested your company might be able to help. I was able to log my glasses online and pay with little effort at all. Glasses sent on the Thursday, received by you on the Friday, repaired on the Monday and received on the Tuesday. I have had my glasses back for 10 days now and the repair has worked. Thank you so much, I will now be spreading the gospel should the occasion arise.
Outstanding and speedy service repairing my Oakley spectacle arm. Posted them Tuesday and received them repaired Thursday morning. Kept informed of work necessary throughout. Thankyou.
Thank you for the repair of my Ray Ban sunglasses , the process from the start to the finish was impeccable, I don't normally leave feed back but after such an excellent service you provided and the quickness and excellent work they look like new again so thank you to all involved and anyone reading this I highly recommend this company
great service !! got quote quickly , posted glasses Friday and received back Tuesday ! Good as new now and they even put new nose pads on for me. Thanks very much
Just wanted to say how delighted I am with your service. You have rescued my beautiful purple vintage Chanel Sunglasses a few times now over the past ten years – (the design is so delicate that they break rather easily in a suitcase). Thanks to you they live to see another day!! BUT you have also managed to rescue and renew the lenses to a classic pair of Yves Saint Laurent brown shades that I absolutely love; that were so wind blasted that I could no longer see out of them. Even YSL said to bin them (Heaven forbid). But Alpha Omega – you saved them. They look as good as new and I am extremely grateful and cannot recommend you enough!
Absolutely fantastic service! Turn around was within days, gentleman my wife spoke to on the phone about payment was so friendly and polite. Could not recommend this company enough, got my precious Tom Ford glasses back looking brand new and am a very very happy customer. Thank you
Fantastic service from David and the guys and brilliant job on my oakley juliets highly recommended
Almost invisible repair. Superb service.
Amazing quality of work and speed of service. I posted glasses on Thurs evening with both nose arms broken off. They fixed and posted back on Fri and I received Sat. Repairs just about invisible. Very happy.
TOP SPEC COMPANY !! My Optician informed me my two pairs of glass's were beyond repair! I sent a photo of both through the website and received a quote within 20 mins. I sent straight away and they were returned good as new within 48 hours!! What a find, fantastic service all round.
I've used Alphaomega twice now for repairs after accidentally sitting on my glasses, and I honestly can't fault them. Both times, my glasses came back looking as good as new in just a couple of days. Hopefully, I've finally learned my lesson, but if I do happen to sit on them a third time, I know exactly where to send them!
I own a pair of black Cutler and Gross glasses with a beautiful black finish that are truly special to me. Unfortunately, over time, they had become dull and grey. I was on the verge of buying a new pair for around £290-£300 because I liked them so much, but then I decided to have my current pair restored instead. The results are incredible – they now look as good as new! These glasses are handmade and of exceptional quality, so having them restored was absolutely the right decision. I cannot recommend your service highly enough. You deliver exactly what you promise, and the outcome is brilliant. Thank you!
2 pairs of ray bands broken came back within 2 days. Excellent value, amazing service I will constantly use for any of my repairs
Outstanding service, the alternative was to purchase a new pair which is costly so you've saved me a lot of money. But to have that with the speed of turnaround and high quality repair is icing on the cake. Great job, thank you
I don't normally give reviews/testimonials but on this occasion the customer service was so good I felt I had to. I've used AlphaOmega twice in the last few months, both times to carry out a frame repair which would have required a weld as far as I could see. On both occasions the quote/ordering/payment/posting processes were clear, informative and speedy. Each time I sent glasses to be repaired, the work was done almost straight away and then the glasses sent back promptly such that the turnaround time from posting them to AlphaOmega and receipt back was 3 days! The work carried out was excellent quality and glasses where sent back in robust packaging. If you've got some broken glasses you want repairing then AlpaOmega are the people to use!
I have used AlphaOmega many times and they always give great prompt service at reasonable prices. I really have to say that this latest time I used them they really did go above and beyond – I took my elderly father's glasses to them but they told me the frames were beyond repair... disappointed, I asked if there really was nothing they could do, so the technician found some similar frames and transferred the lenses into them instead and they are better than before and fit perfectly. Absolutely fantastic service and so kind to take the extra time and trouble. You have made my dad's Christmas!
This is a 1st class repair service. I emailed a photo of the broken left arm on my prescription glasses and promptly received a quote back and comprehensive instructions on how to purchase the repair package and sending the glasses for the repair. I posted my glasses on the Tuesday (03/12/24) and received the repaired glasses on Thursday (05/12/24). Not only did they repair the left arm, they also tightened up the right arm so they fit snugly. More people should know about this business so I will definitely be recommending to all my family and friends and should the need ever arise again then AlphaOmega will be my go to glasses repair service.
Super efficient service. Having just paid for new lenses the frame then snapped across the nose.
AlphaOmega provided a very quick quote and comprehensive details of the repair. I have received the glasses back today, and am more than happy with the repair, at a very reasonable price. Thank you.
Recently had my Titanium specs repaired by Alpha Omega. I have to leave feedback because the service was first class and exceptional. I dont usually enter into feedbacks etc but this company is spot on and deserves praise.
I would like to compliment your company firstly on the promptness of the service and secondly on the quality of the repair. I posted the frames for repair of a broken joint on the right arm and a wobbly left arm of the spectacles. I received them back the next day in perfect condition. Amazing.
My old rimless glasses were bought in 1990 from WE Pain & Sons on Kings Parade in Cambridge. That is now a coffeehouse. A few years ago a nose pad was broken and lost by a chain optician who couldn't fix them. I decided to try and learn to solder making it a project to fix my own glasses. This failed. I had assumed it would be very expensive to have them fixed by someone skilled. I was wrong: Alpha Omega did a magnificent job within two weeks at a good price. I am very grateful!
I have needed the services of AlphaOmega repairs on more than one occasion, with fabulous results every time. Nothing is too much trouble for the team, glasses returned that good you simply cannot see the repair! Super speedy repair and return to my home. Cannot recommend highly enough!
Posted my wife's Gucci sunglasses Friday 27/9/24 for repair, as she dropped them and snapped the frame around the lens. Omg, they arrived today 1/10/24. What can I say, unreal repair 10/10. Repaired, cleaned and polished first class, will definitely use again if needed. Thanks again to AlphaOmega. Brilliant.
Hi, had the arm of my glasses repaired a few weeks ago, quick turn around but disappointed that the arm has come off again already!
Brilliant service. Broke the nylon loop holding lens. Sent off Monday, repaired Tuesday back with me 12 noon Wednesday. Can't fault that.
What can I say if not a total and abject WOW? I bent the arm of my Tom Davies glasses really badly and when I contacted them I was told to bring them in, they would then send them to the lab, the lab would take seven days to assess, and then they would get back to me advising as to whether they even were repairable or whether I needed a new frame. Sure, like I can sit here without my reading glasses for close to two weeks. Honestly people, do not waste your time and go straight to AlphaOmega. They assessed my glasses with the exact same image I sent to Tom Davies, sent me a link for payment and within 48 hours my glasses had been returned to me looking as good as new. I am totally thrilled and would never use anyone else for repairs. Thank you AlphaOmega!
I'm absolutely thrilled with the repair to my Ray-Bans. One of the pads fell off. Both pads were replaced and from the look of it my sunglasses were mended, serviced and very well packaged. A speedy turnaround. Recieved at AlphaOmega on Friday and I got them back on the following Tuesday! I highly recommend this company. I've used them once before and was equally thrilled.
Thank you for a very speedy and professional repair. I sent pictures of my broken glasses on Thursday 29 Aug, spoke to AlphaOmega on Friday 30 Aug am, and received the quote in 10 mins. Paid online and posted the glasses Friday 30 Aug, was notified there arrival at AlphOmega on Monday 02 Sept and that they would be returned back to me that day. Received the glasses on Tuesday 03 Sept at 12:00 hrs. Perfect fit and an excellent repair. Great job well done. Regards.
An excellent service, a perfect repair, very quick and efficient. Highly recommended.
Just wanted to send my thanks for repairing my favourite sunglasses. What a truly outstanding service, from start to finish. Excellent communication, easy check out and fantastic timelines on repair and return. Would highly recommend your company!
What a truly amazing service! The glasses were received by AlphaOmega, repaired and sent back all on the same day! The workmanship is incredible and I cannot even see the repair to the nose bridge on my semi-rimless glasses.
AlphaOmega provide an excellent service. I described the issue with my glasses using their online form & they promptly gave me a quote. I posted the damaged glasses & received the repaired glasses within days. The service included new nose supports & lens clean. Great communication throughout, I would use AlphaOmega again for any glasses repairs.
The biggest thank you, my glasses were repaired and sent back to me so so quickly. Amazing, you have made me so happy, you really do what you say. I will tell everyone I know in case they break their glasses, you have a great company thank you. Janina.
My second ever review/feedback! Since I have needed to start wearing glasses recently I have wanted to wear vintage specs like Algha/B&L/Shuron etc. These glasses are made in a way that doesn`t happen any more. They are randomly bought by me and sent straight to AlphaOmega for refurbishment and reglazing. David, the craftsman there, does a marvellous job truly upgrading beautiful but very old (70-100 yrs old) frames, and do you know what? It`s like they were made yesterday! Truly marvellous!! Finally, the cost is so affordable, so if you want unique up to date vintage specs, buy them and send to him at AlphaOmega. It`s a game changer and quite addictive, thank you.
Thank you so much for such a brilliant service. I had been told by Boots that my glasses could not be repaired. However I completed your online enquiry form on Monday, and sent them to you on Tuesday and today(Friday) they have been returned, fully repaired. The whole procedure from start to finish was easy and the cost was very reasonable. I would happily recommend your excellent service.
Absolutely thrilled with the frame repair you carried out on my gold coloured metal frame glasses. The time to repair and return was incredible. Will be recommending.
Very pleased with the fast and effective repair of (for me) an expensive pair of rimless glasses. They have now been resurrected as my lenses of choice. Still can't believe the same-day repair and prompt return. Excellent service, many thanks, I won't hesitate to recommend.
Fantastic great service had my broken glasses back in two days. Amazing will highly recommend them brilliant.
Glasses returned in 24 hrs. Excellent repair carried out. Truly a 5-star service. Thanks to your team
Excellent professional service. Once the glasses were received, repair was made within two days and I was in receipt of my glasses. Exceptional. Total days of shipment, receipt and repairs took only 3 days. AlphaOmega site is quite user-friendly as well. Thank you!
Excellent service from quote to receiving repaired glasses. Would recommend to everyone.
Had my Oakley Juliet X Metals for 20 years. Nose bridge and arms had become very loose. AlphaOmega received, repaired and posted back to me all on the same day. The glasses are now as good as the day I bought them. Outstanding service, thank you.
Bought my Oakley Juliets in 2012, wore them to death, then the bridge got loose and I looked into getting them fixed by Oakley. They wanted a small fortune, they lay in a drawer all this time, until now. I sent these on the Fri. Got them back on the Tue all fixed, absolutely chuffed. 5 star service, thank you.
Thank you. Incredibly fast service with an invisible repair. I've promoted you on instagram and feel that you're missing a trick not having a presence there.
Very quick and excellent repair work. Would recommend.
Many, many thanks indeed. Glasses broken Friday, websearch finds you, message sent regarding repair. Extremely comprehensive answer received on Sunday (now that was NOT expected!) so glasses packaged and sent on Monday. Repaired and returned on Tuesday so received in full working order on Wednesday. So just 5 days from breakage to wearing. Now that is what I call excellent service. Highly recommended and a pleasure to deal with. Once again, many thanks indeed.
I can't emphasise enough how impressed I am with AlphaOmega. I've used them three times now and on each occasion they've fixed my glasses and returned them within a couple of days. Importantly, Boots Opticians had told me that two of the breakages couldn't be repaired and tried to sell me a new pair, but AlphaOmega managed to repair them and save me a huge bill. Many thanks.
I would like to shake the hand of the person who repaired the glasses! What outstanding service and workmanship! The arm of my husband's glasses had broken just where the hinge is (I had accidentally stepped on them) and we were highly doubtful that it could be repaired but I found this website online and took the chance after reading all the positive reviews. The glasses were received, repaired and posted out on the same day. The repair done was unbelievable; it was good as new! I highly recommend this company to anyone needing their glasses mended. Thank you.
Asked for my quote on Monday, sent out my specs on Tuesday and got them back on Friday all nice and fixed (plus cleaner than when I sent them out). Very speedy and professional service. Absolute champs! Greatly recommended.
Excellent service! Quick and very accurate response. You exceeded my expectations (quite rare nowadays)!
I sent AlphaOmega repairs my spectacles, which I fell asleep on. It broke on the arm hinge, with the screw snapped, and one half of the screw stuck in the thread. I've held it together with twist wires. They fixed the snapped screw, readjusted and welded the frame to look as good as it was before! I am impressed with their workmanship. This is the second time I've used AlphaOmega, the first time for a frame where the arm had snapped in half, they replaced it with a matching set of arms, which looks decent and does not look odd to wear. On both accounts, all for good value, quoted clearly in advance after messages with pictures submitted. Thanks so much for a job well done in my times of need.
Great turnaround and excellent workmanship. I had been toying around with the idea of repair for some time, but I finally took the plunge and sent my glasses off last Thursday. Tuesday morning they are back with me, like I just bought them. AlphaOmega are the real deal.
Just wanted to say what a fabulous service you offer. I nearly threw out my D&G sunlasses that retail now for about £250, just for a missing bolt on one side & missing crystals, that you have repaired for me. Service was very quick & efficient & I would highly recommend.
Amazing service and excellent quality. Exceeded all expectations on delivery. (Back within 48 hours). Successfully repaired a titanium frame that other organisations said "couldn't be done". Unreservedly recommend this company.
Wow, wow and Wow. I'd just like to say how impressed I am with the service I have had on my glasses repair. My optician tried to sell me a new pair with varifocal lens for £300. The repair is spotless and my glasses have come back tight and clean. They were sent, repaired and returned within 48 hours. It isn't often I am impressed by a company's service these days. I will be telling everyone about this service thank you so much.
I've used AlphaOmega three times now and can't recommend them highly enough. The turnaround time (48 hours, door to door) is incredible (my optician quoted 10 days and said a repair was unlikely to work). The last time I used them was a week before Christmas, when the arm of a pair of glasses fell off. I thought there'd be no chance of having them by Christmas, but I was wrong! Outstanding customer service and workmanship. So happy to have found this service.
Competitively priced against other companies I'd looked at online. AlphaOmega got back to me very quickly with a quote. Instructions very easy as to how to send glasses off and an incredibly quick turnaround for the fixed frames. Posted to them Wednesday afternoon and they were back with me as good as new on the Friday. Perfect. So much more helpful than the high street opticians I had initially approached, who basically wrote my glasses off for the sake of a hinge! Thank you.
I was given an estimate, based on photographs of the damage to my glasses, which was acceptable. Setting up an order online was clear and easy to complete. I posted the glasses and they were received and repaired and posted back by AlphaOmega the same day. The repair was excellent and I would recommend this company to everyone.
Sent glasses away for repair as hinge was snapped. Arrived back two days later repaired perfectly.
Seriously impressed. Sent my glasses in for a broken arm repair and they were sent back the same day. Excellent service and a faultless repair. I will definitely use again. Thank you!
Excellent repair and an amazingly rapid turnaround. Many thanks.
I was told by my opticians that, because the screw thread holding the lens in on my titanium frames had worn, the frames were not able to hold the lens in any longer. They suggested I get a new pair of frames and that they would give me a discount of 15% on the new frames. I sent the titanium frames to ALPHAOMEGA and they re-threaded the screw thread. The titanium frames are now as good as new. I will always approach ALPHAOMEGA now with any repair jobs to spectacle frames.
Accidentally damaged my Oakley sunglasses. Took my glasses directly to this repair shop.
Dave repaired my sunglasses immediately while waiting.. (he didn't take long 5 mins approx). My glasses feel as good as new, and I'm very happy with their service, support, patience and understanding. They were very helpful. Would strongly recommend AlphaOmega. Thank you and very much appreciated.
Flexon titanium frame glasses – broken bridge. I posted my broken glasses to you late Friday afternoon and you received them on Monday morning – they were repaired that day and posted back to me on Monday evening, I received them first thing Tuesday morning. I cannot thank you enough for such a first class service and repair. I had previously been informed by several local opticians that a titanium frame repair is not possible! You have saved me a lot of stress and inconvenience – thank you so much, I will recommend you to others. Best wishes.
I don't normally write reviews, but I can highly recommend AlphaOmega. My grand daughter stood on my titanium glasses and broke the two nose pad wings that attached to the frame. Got in touch with the Company for price and instructions for repair. The overall service was excellent and great communication updates. Very happy with the soldering repair.
Thanks for the super fast repair of my sunglasses. When I got the notification that you were sending them back to me less than 24 hours after I posted them to you, I assumed that they were unrepairable because I never expected such a quick turnaround. The repair is undetectable and the service was unbelievably fast. Thanks again.
Absolutely Amazing service!! Such a fast efficient turn around and glasses repaired perfectly!! Highly recommend. Thank you!
Would 100% recommend. Sent my glasses for repair on Thursday and am wearing them again on Saturday good as new, thank you so much. Saved me having to purchase new ones. I know where to come if I ever have any more problems. Can't believe how quick the response was and how quickly they were back to me!!
My 17 year old Oakley Juliets were in dire need of repair. The nose bridge had gone all wonky, the nose buds had disappeared and the lenses had started to delaminate. Plus I wanted the lenses replacing with prescription lenses. AlphaOmega said they could do all that for me and have my glasses looking like new. Ten days after I sent them to AlphaOmega my glasses were returned and I have to say they weren't joking. The nose bridge is strong again and the lenses are fantastic. I can't thank AlphaOmega enough. If you need your Oakley's repairing then contact AlphaOmega, you won't regret it.
Fabulous company, my titanium glasses were broken and every glasses shop I went to told me they can't be repaired, when I hadn't asked them if THEY could repair it. I noticed a negative review on their website stating that they were quoted a higher price than expected and just bought new glasses instead. I'd probably say this service is better suited to those who have expensive glasses like mine, which cost about 400£. So for about £75 including postage I'm quite happy for this alternative. They fitted the nearest alternative titanium arms for my glasses & cleaned the nose bridge as well.
I recently sent a valued pair of Gucci sunglasses to AlphaOmega for repair. The whole experience was excellent, and staff are very knowledgeable and quick to help with your query. The website is easy to navigate to choose what you are requesting, the postal options are varied to suit, and the turnaround for my repair was 24 hours! I fully recommend AlphaOmega you truly will not be disappointed.
My Lindberg glasses, which I was told were beyond repair, have been fixed in just a few days. The FedEx delivery didn't work (through no fault of AlphaOmega) so they were sent back to the shop after which AlphaOmega posted them to me with Royal Mail and they arrived safely the next day. Great service, I can highly recommend AlphaOmega.
Quick to respond, great service and timely repair. After having Oakley's decline to repair my sunglasses due to the model being discontinued, I turned to AlphaOmega repairs. After submitting my query, I received a very prompt response detailing how they proposed to repair the glasses with a price. The glasses were returned repaired exactly as quoted and within a week of sending them away! Very pleased with the service provided.
A pair of glasses that I wanted to keep in car for emergency use had been damaged some time back resulting in the left lens frame snapped and twisted. Sent in contact message later in the day had the estimate. Very quick response for repair estimate and a reasonable price. Despite posting the glasses on a Saturday morning they were returned to me on the following Wednesday morning. EXCELLENT JOB: frame repaired, nose pads and metal supports replaced. Looks like brand new glasses and virtually impossible to see the repair to the frame. 100% recommend this company for glasses repairs and definitely use again if and when required.
OMG, what an amazing service. I posted my broken Oakley sunglasses late on Tuesday afternoon, they were repaired on Wednesday and I received them on Thursday. A full 10 out of 10 and a big thank you.
THANK YOU so much! I was facing a holiday without being able to read anything but your super-fast turn-around meant that I got my glasses back on time. Not only that but your great communication meant that I knew it was going to be okay and was able to relax.
I'm so happy! My glasses that I've had for 12 years broke and I thought unrepairable but I discovered AlphaOmega Glasses Repairs. They repaired my glasses, and from the time I posted them to the time I received them back was within 24 hours! Amazing! I am so delighted with the exceptional great job they did and so fast! Recommend AlphaOmega 100% 1st class service.
Super quick professional service. I had my glasses back 3 days from posting them. Pleased with the repair. 5/5 for communication – I was emailed when they received my glasses and again when they were posted back to me. Would definitely recommend. Many thanks
Amazingly fast & incredible quality repairs. Fully recommend. My Chanel glasses were trodden on and bent, and they came back 2 days later, fully repaired. Thank you
Incredible repair to my sunglasses. The hinge on one side had broken. I was considering throwing them away. However they are back with a very posh repair – look fabulous. It is decades since I have come across a company with such high standards. I posted the glasses to AlphaOmega on Monday, two days ago. They emailed me yesterday (Tuesday) to say the glasses were repaired and would be posted that day. This morning (Wednesday) glasses back with a brilliant repair – THANK YOU. Excellent service.
Just received my Ray-Ban vintage Aviator sunglasses and to say I am pleased is an understatement, they are perfect. The arm had come off and the frame opened, resulting in the lens falling out. Several opticians said they couldn't be repaired and didn't think even Ray-Ban could do anything. So went on the web and found AlphaOmega. I sent a photo and details on Friday, got a price, sent them on Saturday and they were ready on Monday and posted. I received them on Tuesday morning. As I said you can't tell they were ever repaired. Trust these guys they are brilliant. Many Thanks
Thank you for your excellent service and superb repair of my husband's glasses. We can't believe that after our Opticians sharp intake of breath and shake of the head at the damage, we now have the glasses repaired and returned within 48 hours.
I am very pleased with my repair and the very quick services. Highly recommended and thank you.
I can't thank you enough for mending my glasses and getting them back to me so quickly. I sent them to you on Tuesday and had them back by Thursday, amazing. Thank you!
Outstanding service and repair on my wife's Ray-Bans. I asked for a quote to repair. Agreed the fee and prepaid, then shipped you the glasses and you had them back to me as good as new within 36 hours. If anyone needs their glasses repairing then this is the company to use.
Thanks very much for fantastic service repairing my Oakleys. Repaired and posted back on the same day, fit perfectly again. Many thanks.
Just to let you know – Excellent repair to my long loved Gucci Sunglasses; could not fault anything, it was like I had just purchased a new pair, even the scratch on the lens has been polished away. Highly recommended and a big thank you.
Thanks very much for turning my repair around so quickly. Great job!
My son is always breaking his glasses. These guys are always fixing them to perfection, saving me a lot of money on new glasses. Thank you!!
Great service, quick turn around on repairing my sunglasses. Would definitely recommend and use again, thank you!
Both arms on my much loved Stella McCartney Sunglasses had become very loose. I've tried various opticians but all said they couldn't be repaired. I was delighted to find AlphaOmega online even more so when they said my Sunglasses could be repaired. I sent them on Monday and received them back on Thursday. I'm absolutely thrilled with them, both arms are very secure again. The whole process from start to finish has been amazing, simple and efficient. Superb service!
I recently sent my Ray Bans off to AlphaOmega on the recommendation of a friend and I have not been disappointed. Excellent communication throughout, reasonably priced and quickly back once repaired – 11/10!!
Just wanted to say thank you for such an excellent and efficient service, repairing my sunglasses!
Approx 48hrs turnaround from you receiving them to them being sent back to me, the frame has been corrected and they look as good as new!
Wow! What a great service! I sent my wife's glasses to you on Wednesday lunchtime and they've just come back – Friday lunchtime. I don't see how you can get better than that. These are a very special pair of Chanel glasses that Chanel in Bond St said couldn't be repaired. And you have done it! Great job, great service, I can't thank you enough.
You've done a superb job on my glasses and I am very grateful. Thank you.
Very professional and fast return. Recommended for glasses repair service!
I meant to send a review a while ago following your repair of my frame in November. The right arm had broken at the solder joint to the frame. The frame is made of titanium and needs specialist repair. AlphaOmega did a fine, professional job fixing the glasses and the result is excellent. The cost was very reasonable especially as replacement frames would be significantly expensive. Finally, the repair was done quickly so the whole process of sending my glasses and them being repaired and returned took less than 2 weeks. Conclusion; if your glasses are broken, send them to AlphaOmega Frame Repairs. Thanks very much.
I have used this company 3 times, helpful, efficient, and saves me a fortune on new glasses! Just about to send off for another repair, hopefully the service will be up to its usual first class, and another saving made! Brilliant company!
THE place for repairs. Local optician refused repair because frame made of titanium. AlphaOmega repaired invisibly, quickly and economically. 1st rate service.
Replaced both broken hinges and returned my glasses within a week. Specsavers said they couldn't be repaired nor could they get another frame. Delighted with the service. Thank you.
I usually dont believe in reviews, but in this case, I join the chorus in saying this is an absolutely amazing company that is good on its word on providing a really quick & efficient service at low cost. I put my Fords in the mail on a Wednesday and received them back today, Friday, good as new. This is truly the Alpha & Omega of glasses repair. Will recommend to all my family & friends far and wide, really impressive!
Posted my titanium framed glasses to hopefully reweld my bridge piece to the frame and straighten out the distortion after the glasses were trodden on. Posted on 22/11/2022 and returned on the 24/11/2022. Really impressed with the service – well done. The glasses are perfect now after your good work.
Hi great service... Took less than 24 to return back to me and they were like nothing had ever happened. Thank you. I will definitely recommend you guys
I want to say what an excellent service you offer. This is the second time of using you. Can't recommend highly enough. Both repairs were carried out perfectly, very reasonable cost, and returned in 3 days door to door. Truly exceptional customer service. Thank you again.
Googled broken glasses arm and came up with AlphaOmega. Prompt reply even though I submitted an enquiry at the weekend. Process for sending off glasses was very easy and it took less than a week from enquiry to wearing repaired glasses. I'm delighted with the results. I was told that screws would go through the logo which was okay but actually the care taken has meant the logo is not really impacted (wouldn't have been an issue if it had been). My glasses are varifocal, so thrilled to have them repaired for £20 plus postage having looked to replace and seeing nothing I liked.
Sent a pair of glasses in that had been very badly squashed, excellent professional and speedy repair, highly recommend.
I had a major problem with my only pair of (reading) glasses two days before I went on holiday in July. Dave and the team at AlphaOmega were absolutely brilliant. Vision Express, where I had originally bought the glasses, suggested buying a new arm (about £75) with a 3 week wait – so not the Customer Service that I expected. Dave from AlphaOmega suggested I pop the glasses in as he was sure he could fix the breakage – which he did! Unbelievable (and such friendly!) service at a fraction of the price. I couldn't recommend the AlphaOmega team highly enough. And I even bought a pair of Oakley sunglasses there – ideal for my holidays! NB OPTICIANS: You gotta ask why you aren't using AplhaOmega more – this will greatly increase your Customer Service levels.
Our puppy had chewed an arm of my teenage daughter's Ray Bans – ahhh !! Frantically I googled sunglass repair shops and found this wonderful place. I arrived with said sunglasses , the super friendly lady had a look and very kindly suggested that, whilst normally sold in pairs, she would be more than happy to replace just the damaged arm which was done in about 10 mins – no drama, no long wait, no expensive repair just friendly. Professional , wonderful customer service.Thank you.
Love my classic X-Metal Juliets, but the flex couplers had deteriorated & the bridge flexed. Did some research & rather than buying a kit & replacing them myself (didn't fancy trying to remove the rivets) – shipped them off to AlphaOmega. Simple to arrange & had them back in less than a week. Delighted with the work and the price & looking forward to enjoying wearing them for many more years to come!
I cannot think of a better word than "outstanding". Super quick turnaround, very reasonable price and the 20 year old Ray Ban sunglasses look like new. Incredible level of service. Don't go anywhere else.
I have just received my repaired Oakley Juliet sunglasses and I am emailing to say bar none it is the best service I have ever had. I decided to have them repaired on Tuesday the 9th of August. This week rang them as I have never used the company before. They suggested I send them recorded delivery and did. This afternoon the 11th of August I got them back at precisely 12.30 recorded delivery and in pristine condition, looking brand new. Thank you all and would not hesitate to highly recommend you.
Sent my glasses on Monday got them back today. First class. Cheers.
Such quick and efficient service-highly recommended! Thank you!
Marvellously fast service – with fair communication – because in the main it's a bit cut and paste. I was so pleased with one repair that I returned for another later on. That's unfortunately where things went wrong. I was extremely disappointed – after receiving such good work that the next repair just appeared to be a "Friday Afternoon" job and slapdash and ugly. It broke again a couple of weeks later. As I said in a following email – if you didn't think it was worth doing, don't carry out the repair, apologise, send the glasses back and refund my money. Two weeks on? Still not even a courtesy reply. Hey ho.
Excellent, quick and efficient service from start to finish. Very pleased with the finished article. Also, a lovely extra of a RayBan case and cleaning cloth. I would definitely recommend.
Can not fault the service. The arm of my glasses got bent, then eventually broke off. I sent them off for repair on Monday morning, I received an email the following lunchtime saying my glasses had been repaired and been sent back, and if it hadn't been for a delivery error by Royal Mail I would have received them by Wednesday afternoon(48 hours after the sent them off ). They arrived the next day Thursday but, like I said, down to a delivery error from Royal Mail. 10/10 for service, repair and customer care. Would defiantly recommend Alphaomega 100%.
Wow, just absolutely incredible. My glasses look brand new, just like when I first bought them out of the box. I couldn't be more over the moon and am so grateful!!!! Thank you I'm so happy. Amazing price for the fix.
Absolutely top drawer service received from this firm! I posted my Oakleys on Monday lunchtime and already have them back today -Thursday of the same week. Excellent job of replacing the nose joint that became loose and floppy and new 'sleeves' for each arm. No damage and very clear quote and communications. THANK YOU!
1st class service . Gives online quote and glasses posted on Thursday pm arrived back Saturday am. . Repair carried out and glasses look like a new. I would recommend anyone to use this company.
I rarely leave a review but felt I must in this instance. I sent my beloved X-Metal Penny's to AlphaOmega for the bridge to be replaced and specifically chose them based on previous reviews, although I was a little apprehensive. I posted these out by Special Delivery Thursday and was amazed to receive a reply early Friday to advise the glasses had been repaired and were being dispatched that day. They duly arrived Saturday morning and are as good as new. I can not recommend the team enough and am hugely grateful for the care and service provided. A fantastic company to deal with.
Highly recommend AlphaOmega Glasses Repair. It wasn't only a one time I had to use their service. They're always easy to communicate, super fast responders, the works just always ready in a blink, in a great price and the posting out is really quick too. I'm just really pleased with them always. If your glasses got broken, don't look further. :)
Had my wife's sunglasses repaired a few years ago and still going strong. The repair was quick and the staff were friendly. I dropped them off there and they were ready within the hour. Need another pair doing so will be nipping down to get them repaired also. Recommend.
Oakley repair to carbon fibre sunglasses. Great service. 1st glass repair. Very helpful and wish I had gone here 1st before trying to repair myself. Would highly recommend. Thank you.
Thanks a lot for such awesome work. I am so grateful for repairing my favourite glasses in just 24 hours. Well done AlphaOmega.
Just driven to Crewe from Warrington as I have used this company previously. They are a fabulous company to deal with and deserve a really good accolade! Well done AlphaOmega.
Just wanted to say thanks for the amazing service. My Ray Ban sunglasses were over 30 years old and other places I'd contacted refused to repair them. AlphaOmega repaired and returned within 48hrs!
Great service would definitely recommend. I would give them 5 stars based on customer service and quality of repair! Sent photos of my Ralph Lauren sunglasses and got a quote within 24 hours. Contact was really good all throughout the process, they emailed when they received my glasses and when the repair was complete. Repair complete within 48 hours and sunglasses returned immediately. Repair is so good you would never know they were ever broken.
Shockingly good service, so good I thought I'd been conned and paid for the privilege. My glasses came back fixed, cleaned & arrived 2 days after I sent them for repair. Thank you so much.
I can't recommend this company highly enough, I sat on my Gucci rimless glasses breaking both arms for the fastening point. Emailed them with a couple of photos and was quoted £45 to repair them, sent them in the post on a Tuesday and had them back on the Friday looking as good as new. Really happy with the speed of service, quality of the workmanship and the price. Five ⭐️ all round!
I broke my £300 Gucci Sunglasses (both arms completely snapped off). About 15 different opticians told me they were unfixable and I'd have to replace them. Gucci told me it would take 3 months to assess whether they were fixable or not – and if they were it would probably be cheaper to buy a new pair anyway. I was sceptical about sending them to Alpha Omega repairs, the reviews almost seemed too good to be true but I'd exhausted all other options. I sent them off on Monday and it is now Wednesday and I have them back, completely fixed (and for £35!). I absolutely swear by this company and will forever recommend them. I had an "unfixable" pair of sunglasses back in my hand 36 hours later and as good as new. I am so impressed – genuinely have never experience such a quick and high quality service before.
Just received my Raybans back this morning after being sent away on Wednesday. I thought they were unrepairable, they look brand new again. Thank you so much – would highly recommend.
Very and good job on my frame. It was returned in a day. Cannot ask for any better service.
World Class service. Fixed my glasses in (must have been 2 hours). Door to door by special delivery post from London, to their workshop, in 3 days seamless. As good as new. Genuinely awesome (btw I normally complain a lot about service :-) ).
Excellent service they do what they say at a good price and in a short space of time. 5 star.
Having seen good reviews online I decided to try this repair service. The process is quick, easy to follow and transparent. I found that submitting an online request was simple using the well structured and easy to follow website. The quotation for repair and detailed explanation was also very clear and straightforward. I sent my broken glasses on Saturday and got them back on Tuesday. Great fix and so quick! I am very impressed. I will use your service again if I need to and would be happy to recommend to anyone.
Absolutely amazing they fixed my glasses within 20 minutes today. Would highly recommend and amazing down to earth price as well 10/10 😊
Absolutely amazing! Glasses broke over the weekend. Told by opticians Monday that titanium frames, so not reparable. Dispair!! Came home, googled 'titanium glasses repair' and found AlphaOmega at top of the list. Response to email enquiry with quote by Tuesday morning. Put glasses in the post 1st class Tuesday afternoon per instructions. Advised by email Wednesday morning repair had been completed and they were in the post back. Received them Thursday morning by special delivery. Glasses are as new, even some areas where frame colour had degraded have been made good. Price including all postages, under £45. This really is a fantastic service, as many other reviews also confirm. Thanks so much, AO!
Exceptional. Prompt, efficient, pleasant to deal with and great value for money! From posting out my broken specs to getting them back in mint condition took under two days. Impressed.
Genuinely impressed with great level of service. Thank you.
I've just received my 25-year-old vintage Gucci Sunglasses back from Alphaomega after sending them to them on Monday morning (it's Wednesday @ 11 am now).... Outstanding workmanship on the repair, ultra-fast turnaround time and they look "as new" as if I've just bought them from Gucci. You'd seriously never know they'd touched them. Please don't have any doubts about using Alphaomega as they're are a company who you can totally trust with prices that are a fraction of having to purchase new glasses.
What amazing service! Friendly phone advice was given. Posted 3 items on Wednesday afternoon and they were repaired and delivered to our door Friday morning before 9. My optician said two of the frames were unrepairable!! You saved me hundreds of pounds.
Fantastic service and such a quick turnaround. I was shocked when my glasses were back at my house, repaired, two days after I'd sent them off! Highly recommended.
The hinge holding the arm of my designer glasses snapped on Friday and the optician said they were not repairable. I found Alpha Omega through a Google search and sent in an enquiry. I received the quote at 7.30am Saturday but unfortunately it went into Spam so I did not see it in time for the post. I sent my glasses to Alpha Omega on Monday by first class post, paid for return by Fedex fast delivery and was astounded and delighted to receive them fully repaired, before lunch today (Wednesday). The glasses are as new – in fact they seem sturdier than when new! Great great service. Excellent workmanship. Great price (£35). I cannot recommend this company highly enough – what a find!
Unbelievable service! so fast, excellent repair. Such a reasonable price. Couldn't be happier that I can get my glasses repaired instead of having to buy a new pair.
Really pleased with my glasses brilliant job and didn't cost a lot for the repair, thanks a lot guys highly recommend.
Top class service. Glasses returned in 2 days looking like new. Great communication by email and a very reasonable price. Highly recommended.
Outstanding service!! I posted off my broken glasses in the afternoon of 29th December and received them back (mended perfectly) less than 48 hours later on the 31st. Thank you.
Excellent service posted glasses on Wednesday and had them back on Friday 9 am !!! Thank you.
Impressed from start to finish. They took care with the photos for estimate, agreed to repair hinges but not attempt lens scratch, job completed in a week, hinges good as new.
Brilliant service- wife broke her glasses Sunday. Found AlphaomegaSunday night and asked for quote with reply 8am Monday. Sent glasses Monday and they were back repaired Wednesday night- would have been Weds morning with Royal Mail I think. Thank you so much for great service.
A truly professional set-up, with excellent craftsmanship and service!
Thank you for your service : quick, efficient, friendly – everything I could have wished for. Will recommend Alphaomega!
AlphaOmega has saved the day. After breaking one of the leg of my spectacles I went to a few opticians (and the manufacturer) which all said I would have to buy a spare leg for 150£ (more than half the price of the spectacles with lenses). AlphaOmega managed to carefully solder the leg back on in a very discrete way for just a fraction of that within a day. I can not recommend them enough!
I broke the bridge in my spectacles. AlpaOmega repaired and returned them on the same day. The repair is almost invisible and the bridge has been strengthend by the addition of a bar which is imperceptible when worn. I am very satisfied and recommend the company to anyone needing spectacles repair.
Fantastic repair on my dog chewed Ray -Ban sunglasses fast service glasses as new. Many Thanks
I highly recommend this company for glasses repairs. I had a pair of glasses that got damaged. In record time my glasses were fixed and emailed to me. I am extremely impressed by the service I received. I would definitely recommend them to customers.
This company are absolutely brilliant! Their service is second to none, their prices are more than reasonable and their turnaround time is so quick they must be wizards! Honestly, I've used them for my son's glasses repair and for several pairs of my own. Each time I've been amazed anew by just how good they are. My glasses get repaired and are back to me so fast it's unbelievable. The repairs are excellent and I don't think there could be another company to beat them. Customer service communicates very well and their response time is super fast. You also feel like you've had a very personal service. Can't recommend these enough- hence the glowing but sincere review. Well done guys! Carry on the good work. And thanks again!
Great service and a quality finish to my bent glasses.
Absolutely unbelievable first class repair and service. After mailing my glasses I got a personal email following day to say my specs were on the way back to me. They are quite expensive Armani frames and I thought they were beyond repair. The glasses came back to me expertly packaged and repaired as though they'd never been broken. The frames actually feel a lot stronger than when originally purchased. I am over the moon. First class service and repair. I highly recommend this company and will not hesitate to use again should I be "clumsy " again in the future. Thank you very much.
Superb, super-speedy service and workmanship. Thanks so much
Great service, excellent communication, fast turnaround -- first class repair -- a pleasure to deal with companies like this.
Great job repairing my Police sunglasses, they look new again. Thank you.
I don't normally leave feedback but your service deserves to be applauded. The broken glasses were received and returned within 24 hours and were perfect. You repaired what other opticians said could not be repaired. Well done and much appreciated, thank you.
Absolutely fantastic service. I sent my glasses to be repaired on Tuesday and I received them back fully repaired on Thursday. If you need your glasses repairing these are the people to do it!!
I damaged my Prada sunglasses a few years ago and they have sat in a drawer since. I recently found this website and asked for a quote. I sent them on Friday and they were returned to me on Tuesday. I'm so pleased. A very easy process and I can wear my glasses again.
Many thanks for the repair. I have on and off in the last few years tried to find somewhere that might duplicate that frame, thinking it was the only way to have such a petite design gain, thinking a repair would be too expensive. Thank you for proving that wrong.
I am more than happy with Alpha Omega. They repaired my specs and returned them in record time. Job well done first class. I would recommend them to anyone. I have to mention Linda? She understood my situation not having any decent glasses waiting for my good ones to be repaired. Again thank you Alpha Omega team .
Thank you! Quick , reasonable price, perfect repair. Would highly recommend and have done so.
Fantastic service I posted my glasses for repair on Monday morning received them back on Wednesday afternoon. Top quality work on glasses repair everything done as requested and more Would not hesitate to recommend. Thank You.
WOW!!!! I have just received my Jimmy Choo sunglasses back and am absolutely amazed! Returned to me within 48 hours and they are back to perfect. I had badly damaged the frame with one arm completely detatched. My sunglasses were returned in pristine condition, you would never have guessed they had been damaged. These were a very expensive pair of sunglasses that I thought were ruined forever. Thank you so much to the excellent team and wonderful service, I am thrilled with the result!!! Highly recommend! Excellent price!
Hi, my repaired glasses arrived on time and the whole process was so easy it was a great job!
Thanks very much alphaomega i will definitely be recommending your repair service to anyone who needs their glasses fixed :)
I was astounded by the speed and quick turnaround of my glasses. I sent them on Thursday and received them back on Saturday. Fixed and like new. Very professional and easy to follow service. Use this service with confidence. A 5-star service. Thank you so much.
Oakley Juliet sunglasses repair. What a fantastic and amazingly speedy service. My sunglasses were repaired and received back the next day. My sunglasses feel like they did when I 1st bought them. Amazing. Thank you.
Fantastic service, fixed my broken Ray-Bans in super quick time. Excellent communication throughout. So pleased to get my favourite sunglasses back as good as new! Highly recommend 😊😎
Would just like to say thanks for a snappy quick professional service. Before finding you I had a tough time trying to find a spare part for my favourite glasses for someone else to repair. Once you suggested you could do it with the original part I was delighted to pay the price as was fair. The glasses came back stronger than when first bought as to show the quality in fixing them was done to a high standard. Im impressed with the quality and quickness of service here enough said.
Wow, what an incredible level of service and quality of repair. Arm hinge sheared on quite a new pair of Tom Fords. Enquiry made on Tuesday, quote back same day, posted on the Wednesday, repaired on the Thursday and back to me by Friday! Fully cleaned and like new. I'm not usually someone who leaves customer feedback but on this occasion felt it was well warranted. Would have no hesitation in recommending. Thank you!
Absolutely fantastic service. My Flexon frame broke across the bridge. My optician told me that it was irreparable and that the frame was discontinued. I made an enquiry with Alpha Omega Frame repairs, sent the frame off the next day and it was back two days later as good as new. To say I am pleased is an understatement.
The damage caused after I sat on my prescription sunglasses was considerable. I was convinced I would just have to fork out for a new pair and go through the trauma of looking for ones I like again since these were discontinued. Then I found these guys, just got my glasses back today (after posting them just a day ago) and they look brand new! I'm so pleased.
Having taken my Cartier sunglasses to several places no one was willing to repair them until I found this company. They repaired them while I waited which was no longer than 20 minutes. This is a 6*service. Thank you so very much!
Thanks Guys! What a great service. From breaking my glasses at 9am Monday and asking for a quote at 10am, my prescription Rayban sunglasses are back with me 12 noon Wednesday, good as new, despite having to be shipped from/back to Buckinghamshire! I really appreciate the rapid turnaround. Brilliant.
Excellent service. Specsavers said they couldn't replace the faulty fixing/bridge on my rimless glasses only offered me a discount on a new pair. I had only had them as my second pair for eleven months!
AlphaOmega quoted £45 + return tracked postage and repaired and returned them in a couple of days saving me mega £s. I can't praise them highly enough!
I want to thank you for the wonderful repair done on my vintage Ray Ban sunglasses. The frames were so bent out of shape I thought they were beyond repair. I posted my Ray-Ban sunglasses on Sunday and they were delivered back on Thursday repaired and fixed like new. The service was excellent and highly recommended.
Amazing service and top notch work carried out. I would highly recommend this company before considering expense new eyewear purchase. 5 stars from start to finish! 🤩
Stood on my prized Oakley's – broken arm, bent, totally wrecked. Got them back today like nothing happened. Thanks!!
I tried many places to try and get my glasses repaired, but not many would do, all said unrepairable, need to get a new pair, but Alphaomega were very helpful, and they gave me a price, which was very reasonable, for the price it cost me for my glasses, very professional, posted on Monday, glasses repaired perfectly and returned by the end of the week, very good work, glasses now perfect, now getting a price for second pair to be done with them, brilliant.
Fantastically efficient, charming & delightful company to do business with. Any company that responds to my confession of stupidity with: "What are yer like?" Does it for me. They repaired my far too expensive Ray-Ban Wayfarers unbelievably quickly, with 'Old fashioned' and I mean that in the most flattering way. With wit, speed & charm. It is very rare to be able to say complimentary things about a company, I have no hesitation in lauding praises on these folk. Thank you very, very much indeed.
My Oakley Juliets had the infamous loose nose bridge and AlphaOmega were really fast when responding to all communication. Once they had my sunglasses they were repaired and returned within 2 days. Finally I can wear my sunglasses without the fear of them falling off. I would highly recommend using AplhaOmega for any glasses repair.
Very impressed with your service. Last weekend I requested a quote to have my frames repaired. I sent my glasses to you on Monday the 19th and they were returned as good as new on the 21st. So quick, efficient and reasonably priced too. Thank you.
Thank you for repairing my Rayban lenses and frame, I am extremely happy with them and delivered in super quick time at a reasonable cost. The workmanship is amazing and the customer service was friendly and helpful. Will highly recommend you to other friends and family.
I don't normally leave feedback for anything!! But had to do something to show my appreciation for this service. I was desperate to have my Oakley Juliet's repaired, they were hanging on by a thread. After much soul-searching and research about where to send my precious Juliet's, I decided these guys were the best bet. Boy I was not wrong. Cannot speak highly enough of this service. Sent on the Monday, returned on the Wednesday, like a brand new pair of glasses. Forgotten how good the Juliet's were! Thank you all at alphaomega!
Just received my glasses back. I am very pleased with the repair which is also backed up with the 12 months guarantee on the repair. Also I have to say how very quick and easy it all was. My optician told me my frames couldn't be repaired and they costs me a lot of money. I will recommend this company to my friends
Excellent service. I had tried several places on the High Street to get the broken nose piece of my rimless glasses repaired, but was either told it couldn't be done or was quoted exorbitant charges. I'd even paid for a jeweller to solder the broken bit back on, but it broke off again shortly afterwards. I saw the reviews for this company and decided to give it a try. The whole process was straightforward and professional and quick. Having provided the details of the repair needed (via the website), including uploading a photo of the broken bit, I got a quote within a day and sensible instructions of how/where to post the glasses off. Three days later, the repaired glasses were delivered back to me, as good as new. I am absolutely delighted. These are favourite glasses, with a prescription that is valid for some time to come, and without this service, they would have been gathering dust in a drawer. No hesitation in recommending or using again. And the prices are extremely reasonable, given the professionalism of the service.
The service at AlphaOmega was amazing. I thought my fragile Oliver Peoples spectacles were finished after I accidentally sat on them! Not only was the delicate broken arm of my glasses replaced, but they were returned to me like new 48 hours after I posted them! I will be recommending this company to everyone. Thank you so much.
Well impressed with repair and speed of service ,will use again if needed.
Truly amazing service, Sent for repair on Saturday – returned to me on Tuesday despite pandemic post problems. Would highly recommend
Super fast service. Posted to company Wednesday back fully repaired early Friday morning – unreal. Great service highly recommended. Thank you,
Amazing service. Stood on my glasses at home over the weekend, breaking a hinge. Emailed alpha omega, full reply from them the following Monday with a reasonable cost. Posted to their office that Monday afternoon. Wait for it.... Glasses posted back and with me on Thursday morning the same week. Unbelievable. I rarely leave feedback however this is exceptional. Thank you.
Just received my glasses. Thank you very much. What a great job. Would recommend to everyone.
What fantastic service. I broke my glasses on Sunday, received a quote, and posted them to AlphaOmega on Monday and they were returned fixed on Wednesday. All for the grand sum of £20. I cannot recommend highly enough.
Everything was complete perfection from the moment I made my first enquiry online with clear and helpful explanations of what I need to send. When my two pairs of glasses came back (exactly when expected) the work exceed my expectations. I wish I had known of AlphaOmega years ago. More than 5 Stars.
Delighted with the repair to a pair of Ted Baker glasses with substantial damage to both hinges. The replacement hinges are stronger than they were originally and repair has been carried out to a very high standard, and at a fair price. The speed of response is also impressive. Posted Monday, repaired and posted back on Tuesday, received midday Wednesday. 1st Class overall. Very happy customer. Highly recommended.
Having purchased some Persol Steve Mcqueen's I tried but to no avail to fit some new polarised lenses having broken my original ones removing them. No optician would touch them as they weren't their lenses or frames. I searched online and having seen AlphaOmega's website I contacted them and to my delight, they offered to fit my lenses for a small fee rather than me snapping the frames or lenses again. Highly recommended thanks!!!
Having some expensive sunglasses that needed lens replacements and no opticians wanting to fit them I contacted Alphaomega and was delighted that they offered to fit my own lenses in my own glasses with no problem, great service and great price. Thanks
Broke the frame on my glasses on 7th February. Used my spare set and did exactly the same thing on Thursday 11th. I posted both sets on Friday 12th ... both back today, the 16th – brilliantly repaired.
Thank you AlphaOmega for a brilliant, top quality service. I sent my glasses in on Thursday to have new arms put on and they arrived back perfectly fitted this morning, Saturday. Amazing! I am extremely happy to have my favourite specs back in use and will recommend you to everyone. You were so helpful on the phone too. It's been a real pleasure dealing with your company, thank you.
My Ray Ban Aviators were in a sorry state, 13 years had taken their toll. After a short discussion on the phone I sent them for repair. Got them back today, as good as new. Your service is second to none. Thanks a million!
My expensive Flexon glasses suffered a broken bridge. They were posted, repaired (excellently I might add) and returned in the space of two days. Superb service and very high quality repairs. Very, very impressed. Thank you.
On a Monday, I sent you my favourite trusty Ray-Ban specs for repair. On the Thursday they were returned almost invisibly repaired, cleaned and adjusted. A very fine service at a very reasonable cost. Thank you.
Sent my Oakley sunglasses off on Tuesday afternoon, got them back Thursday morning. Amazing service. Thanks very much guys!
Have to say a massive thank you to AlphaOmega for their amazing service. Not only did they carry out a repair that two major High St. opticians were unable to do, but they also managed to return the repaired prescription sunglasses less than 48 hours after I posted them. I will always use AlphaOmega in the future and will gladly recommend them .
I broke the nose pad arm off my expensive glasses and thought I would have to buy a new frame. I found AlphaOmega and less than 48 hours later I had my glasses back perfect and as new. I am very pleased with the repair and the very courteous service I received. I would definitely recommend and I would use them again in the future.
I cannot commend your frame repair service highly enough. Thank you so much for the extremely prompt and quality frame repair/renewal you carried out on my pair of spectacles. Posted on the Friday and back with me on the following Tuesday – How good is that? You saved me having to buy a new pair! My colleagues have saved the website link for future reference.
Very rarely leave feedback, but thought I should this time. My Burberry frames snapped completely over the left lens. Every High Street optician said it was impossible to fix, and I tried lots of places. AlphaOmega had the glasses back to me within a few days, fixed as new instead of my needing a totally new frame and lenses. Brilliant.
I want to thank you for your quick work. A car drove over my glasses as I drop them on the road. I sent them on Thursday and received them on Monday, really fast, really cheap, just £17. As a repair in the store I got them would cost me over £90 for my broken arm and the other arm bent. Thank you.
An unbelievable service. My Lindberg titanium glasses were repaired perfectly with 48 hours. I don't even think my payment has cleared yet! I didn't think service like this existed.
I just received back my broken titanium glasses in two days ... Excellent fast, and efficient service and the quality of the repair is excellent. It's like having a brand new pair of glasses but without the huge expense. Excellent value for money. I can't thank you enough for such a good and professional service. I will be "highly recommending" AlphaOmega.
A week ago a local optician said my titanium frames could not be repaired. One of your competitors recommended by a nationwide chain of opticians but they were not transparent on their pricing policy. I tentatively chose AlphaOmega. Brilliant service – 24-hour turnaround. Clear pricing. Very impressed and I will not hesitate in recommending your company. Well done and thank you.
If you need a repair on your glasses or sunglasses you must try these good people. Three times they have repaired my glasses for a very reasonable charge in no time at all. Once when the bridge snapped I was going to throw them but they made them like new. Now look what they are up to – posting me parts free of charge!
Had a titanium frame with expensive lenses (high refractive index, varifocal, transitions) and a broken hinge. I was unable to source a replacement frame which would use these lenses. Superb repair. Posted Tuesday and received back by special delivery Saturday morning (prior to a Bank holiday – which I thought would cost extra). Really top rate service.
Fantastic service at a reasonable price! When I checked this site I appreciated the no nonsense pricing structure. I posted my titanium framed glasses for a repair on Monday at 4 pm. Received them back today Wednesday at 10 am, repaired, cleaned and tightened up as good as new. Absolutely delighted with the service received and would recommend AlphaOmega to anyone.
Amazing! Frame damage on my nearly new £160 folding Wayfarers meant I thought they were curtains. A full, seamless repair and door-to-door returned the following day. Superb. Thanks, David. It is sunny this week too!
No fault now. Very impressed by the service. Brilliant job, super fast turn round. Very happy. Will use you again. Thanks. Really unsure if you could repair the frame at that point as it's so thin. Perfect colour match and like new.
I just want to say a big thank you for the repair of my Giorgio Armani frame, especially after my optician said they could not be repaired and that I would have to buy a new pair. I posted my glasses to AlphaOmega on Monday afternoon and received them back the Wednesday morning. The repair is superb, so much so that I couldn't remember which side had broken – it's like having a new frame.
The bridge on my titanium glasses parted and my optician and other repair companies gave me the impression that my glasses could not be repaired and I had to buy new glasses at £400. Then found AlphaOmega. The broken glasses are repaired and I cannot find the join. Well done. A very happy chappy
Thank you for the quick repair of my glasses. I snapped the arm off at the pivot joint and was going to throw them away but my wife said look on the internet and see if you can get them repaired. I found AlphaOmega. Thank you for a very good job. They fit better than when first bought. I shall pass the word about your service.
I would like to say a big thank you to David at AlphaOmega for your excellent service. I sent my Adidas prescription glasses on Wednesday and got them back on Friday fully repaired. I highly recommend them to anyone. They were very helpful, prompt, with great communication and at a reasonable cost.
I must congratulate you on a wonderful service. My optician 'wrote-off' my Prada titanium frames and you repaired them like new. Not only that but I had them back in less than 48 hours. Thank you very much.
I have a pair of Raybans that are more than 30 years old. A cherished possession which travelled all over the world. I have used AlphaOmega twice to repair the frames. The first time was swift and the repair has lasted. The second time, for a different repair, was carried out in 48 hours. Once again the repair was a quality job. Thank you ... Great quality and very swift service.
I was quoted £135 by my local optician (ex-optician) "It has to be a new frame, as we can't obtain spare parts," they said. I then found Alpha Omega and without fuss and at a very fair price the repair was done and the glasses were back with me within two days.
I cannot recommend this company highly enough. My Dolce & Gabbana sunglasses had broken at the arm joint. I sent them on the Thursday express delivery, I received them Saturday morning. Thank you very much.
Despite being initially apprehensive to use this site, I have to say I'm nothing other than astounded by the quality and speed of service. I was told by Specsavers that my glasses couldn't be repaired. I sent them off on Friday and back by Tuesday with two new drilled hinges and I'm very pleased! I would use you again in an instant.
Thank you for the incredibly fast repair service. When I broke the nose pad bracket off my new and expensive specs I was expecting to have to replace them. As it was, I posted them Monday afternoon and got them back Wednesday morning with an invisible repair.
Thank you for your prompt and courteous service. To say that I am satisfied with the repair is an understatement. I cannot believe that such a standard would be achievable as I honestly had written my Police glasses off as unrepairable.
Just received my glasses back from you. I must say you've done an excellent job. I can't imagine why my optician kept sending them away to be repaired each time the hinge broke when you've done the common sense thing and fitted two new arms to replace the originals. I suspect they'll be more suitable and less likely to break. Very pleased, thank you. Thank you also for your very quick turnaround.
Your service was incredible. I really have never seen such customer service anywhere. I asked for a quote and got it the same day. I shipped off my trifocals with a clean break on a thin arm and got them back fully repaired with new ear sheaths and even nose pads which I hadn't asked for in like new or better condition. And the price was unbelievable. Your business should get a medal.
I have just received my 30-year-old Ray Bans back within 48 hours of posting them to you and the service you have provided is simply outstanding. A local optician told me they were irreparable, but I hung onto them just in case. I saw your YouTube video showing the laser soldering and thought I'd give you a go. Absolutely brilliant job in every respect.
I am quite astounded by the Alpha Omega's incredible, efficient and speedy service. After endless humiliation from disinterested staff in Prada shops, I almost resorted to throwing away my Prada sunglasses after one of the hinges snapped. If everyone worked to the standard set by AlphaOmega the world would be a different place. If anyone has cherished items in need of some care don't look any further than AlphaOmega!
Thank you so much for a brilliant service. One week between sending my spectacles from France and receiving them back must be some sort of record – and a quality repair.
Very many thanks indeed for the brilliant service and turnaround with the repair on my previously repaired glasses. I was absolutely astonished and delighted to get them back on Wednesday morning after having only posted them on Monday. The repair is practically invisible so I'm very pleased. It's a really good service and I will definitely be recommending you to all of my friends.
I was told ... my glasses were unrepairable when the arm broke on my designer Prada glasses. I was gutted as I paid £300. I then found this website. I received my frame back in three days, all fixed. So happy. I will definitely use this site again for all my glasses fixing needs. 100% recommend this website to anyone. Thank you so much. Very satisfied. Very impressed!
Brilliant service, My wife thought that her Police glasses were unrepairable and she was very upset. Not so, says AlphaOmega. David, their tech guy says 'No problem, they can be fixed'. I received them back in a day and as good as new. Our household is again happy. Again, well done.
Absolutely amazing service. My beloved discontinued Osiris glasses are good as new after being told by opticians that they were not repairable. The repair is first class, inexpensive and quick. I posted them on Thursday and received them back Saturday morning. Superb is all I can say.
We've been using AlphaOmega on behalf of our customers for a few years now. Today a lady called Moira asked me to pass along a very big thank you for doing a sterling job of making her specs look like new. She took a tumble and was upset that her specs were damaged. She's thrilled with what you guys did and left our store a happy lady indeed. Big smiles.
I received my spectacles safe and sound and could not believe in the rapid response in returning my repaired glasses. I will certainly let all my friends know of your excellent service. Thank you for saving me a lot of money not having to buy a new pair.
Absolutely fantastic – two days from quote to repair to return. I thought that you'd be unable to mend such a tiny thin frame – with a diameter no bigger than a pin-head – but you did. You did it cheaply, quickly and with complete professionalism; it's perfect. Thank you. My optician wanted to charge £300 for a replacement frame that was in itself a replacement frame, having broken once already all, of course, just weeks out of warranty.
Amazingly rapid turnaround on the repair of my precious Prada sunglasses and at an extremely good price. I was informed by an optician that they were not repairable and have been walking around with one of the nose pads broken off for months. I just happened to have a search and came across AlphaOmega, who dealt with the enquiry and ultimate repair very efficiently. Highly recommended and I will certainly be using their services for all future glasses.
I had two pairs of designer glasses and had paid the earth for them but both pairs had broken. I had been told by several High Street opticians, that they were un-repairable. One phone call to AlphaOmega and a same day repair was done! Unbelievable! Not only was the repair done swiftly and professionally the cost was also unbelievable! I would thoroughly recommend AlphaOmega.
Many thanks for super quick excellent service and repair to my titanium rimless spectacles. I posted them to you Thursday 4pm. and got them back Saturday 9.30am. Less than 48 hours – brilliant. I was a bit worried at you being an on-line service but I'm very impressed and will recommend to others.
Just a quick message to thank you for repairing my RayBan sunglasses. I thought the injury was fatal. I took them to several High Street opticians who all said they could not be fixed as it was too fragile and fiddly ... The repair is fantastic and unbelievably quick – 39 hours from the time I posted until they arrived back. An amazing service.
Massive thanks for a truly outstanding level of service. I had my damaged Tom Ford sunglasses repaired and returned in one day! When all hope was almost lost (all the opticians and Tom Ford reps said I needed a new pair) and I was staring down the barrel of a £250 plus replacement. AlphaOmega to the rescue at under £30! Awesome stuff.
What a great service! I posted my broken metal framed glasses to AlphaOmega two days ago and they arrived by special delivery today, repaired, and with two new nose bridges included. My optician couldn't guarantee that they could be repaired so I Googled AlphaOmega and I am so glad I did. Thanks again, and thoroughly recommended.
We cannot recommend this company enough. They repaired our broken framed, much loved old Ray-Ban CubMasters when everyone else advised they were beyond repair. Delivery was fast too given we are in Ireland. Fantastic job – they look like new – thank you!
After being told my Gucci rimless aviators were unrepairable, I sent them to AlphaOmega. I had them fixed and returned in 36 hours. I was delighted with the speed and quality of the service and will definitely use them again. Many thanks for the exceptional service.
I received my glasses back today. I am delighted with the repair. Everywhere I tried they advised my glasses could not be fixed However you carried out the repair and returned my glasses all within three days. Wonderful service. Thank you so much.
I just wanted to say a big thank you for an excellent service. I posted my Prada glasses on Thursday afternoon and received a call from Mark on the Friday morning. I received them back on Saturday and they are perfect. I didn't think it was possible for them to be repaired and I'm absolutely delighted with the excellent repair. First class service. Thank you very much.
This company maintains excellent standards in customer care. It provides a swift service, communicates well over the phone and by email and evidently cares about its the quality of its work, its reputation and its customers.
It's not often that I leave feedback for a service, but this was so brilliant I had to. I sat on a brand new pair of Ray-Ban sunglasses and thought they were a basket case but this morning they arrived back from AlphaOmega like new. Thanks.
I'm really pleased with the repair and surprised that a repair was possible at all. The titanium frames were badly twisted and the lens holders were squashed after being sat on. The glasses were returned to me within a couple of days fully repaired.
One of the arms sheared off my specs (a Police frame) and the optician said I would have to pay for a complete new frame at £150. AlphaOmega fixed it this morning in about 20 minutes after I popped into their workshop – for less than a tenth of the optician's price. Thank you very much – really great to find a company that provides an excellent, professional service at a very reasonable cost. I wouldn't hesitate to recommend AlphaOmega.
I sent my Prada sunglasses for a hinge replacement on Monday at 2.30pm. They were returned to me repaired by post at 10.30am on Wednesday. Thank you very much for an excellent, super-efficient and friendly service.
I can't believe you were able to fix my gorgeous Gucci sunglasses. One of the sides had broken off completely when I accidentally stood on them. Within a couple of days they were back with me and are as good as new. Alpha Omega made a bespoke replacement hinge and you cannot see the joins! Thank you so much!
What an absolutely brilliant service. I broke the arm off my glasses through the hinge on Tuesday evening, found this company via Google and read the wonderful reviews. Glasses in post by 9am on Wednesday morning. It is now Friday, 11.30am and I am wearing them. The repair is fantastic ... I will definitely be passing the details on. Many thanks AlphaOmega for a terrific service and high-quality repair at a very modest cost.
I sent my glasses in for repair on Monday afternoon (the arm had snapped off from the frame) and was delighted with the service as I had them back this morning (Wednesday) and the repair is invisible. I cannot thank you enough as they were my favourite pair and the service I got was A1. I will definitely use you again.
I can only say thanks a million! The frame arm on my semi wire-rimmed glasses broke off on Wednesday morning ... I sent the glasses on Thursday. By Friday they had been received, repaired and sent back. On Saturday, they were delivered to me by the postman! To me, that's great service and I'd definitely recommend them to anyone needing their glasses repaired.
This is an excellent service. I just got my glasses back after sending them off the day before yesterday and they're like new. The broken wire nose pad arm is all fixed. I was extremely irritated with the optician who assume you will just buy a new pair at £200-300 a pop. I will use this service every time. AlphaOmega, you need to advertise more – this service should be the norm for everyone! :)
Wow! What a sterling job. I'm over the moon with the repair which I feel is far better than the original frame. I will definitely recommend you to family, friends and work colleagues. Uncle Tom Cobley and all will hear my praises for an excellent job done by extremely skilled technicians at a quick turnaround and a very reasonable price. Many thanks.
I really can't thank AlphaOmega enough for bringing my Ray-Ban glasses back into life! The arm of the frame was broken through the hinge. I took the glasses to a local opticians and they told me it was impossible to repair the frame. However, AlphaOmega did the repairing very well. It's like new when I got my glasses sent back to me. I wish I had found this company earlier.
I sent my glasses on Monday 29th February at 16.00pm and I received them back Wednesday 2nd March at 10.30am repaired. I can fully recommend AlphaOmega for fair prices, rapid repair and good communication. Thank you.
I sent my Ray Bans for repair on Tuesday lunchtime by normal second class post and they were back on Saturday morning. I would have had them Friday but I wasn't in. Absolute first-class repair and my 25-year-old sunglasses as good as new! Very impressed, excellent service and good value for money. I will definitely recommend AlphaOmega.
Just received my Georgio Armani sunglasses back from AlphaOmega after having them repaired. I didn't think it would be possible to repair them but what a great job. I would highly recommend AlphaOmega for a very professional and fast service. Thank you.
I sent you two pairs for repair last Friday afternoon. One was clearly beyond repair and the other missing a nose pad. I received both back on Tuesday morning. The pair I considered beyond repair are as good as new and the nose pad you fixed without charge. What more could anyone ask for? You are brilliant!
My sentimental Ray Bans are over 25 years old and I thought damaged beyond repair. They had been sitting in the drawer for two years with the hinge twisted and scratches on frame. I sent them to you on Monday and they were back on Wednesday. I can now wear them again and they look great. Your service is impeccable in repair and communication ... Thank you so much.
What a fantastic service! I sent my Dior sunglasses on Thursday and received them back repaired on Saturday. A perfect repair. Thank you very much.
Fantastic service! SpecSavers told me the rimless glasses couldn't be repaired, but AlphaOmega sorted them super fast. I dropped them off at the Post Office on Monday around 4pm and they were back first thing Wednesday -- brilliant! Would definitely use AlphaOmega again and will recommend them far and wide.
Great service from AlphaOmega! From initial enquiry to the return of repaired glasses was extremely quick and very easy. I would definitely recommend this service. Thank you AlphaOmega.
Super quick excellent service! I posted my glasses on Monday 16.40 and they were back at 9.30am Wednesday fully repaired. I had forgotten to put my details in with the glasses but they picked up my address from the online enquiry and had sent them back before I rang to explain my mistake! The lenses had come adrift from my semi-rimless frame and the nylon inserts had been lost. Highly recommend AlphaOmega – 5 Stars.
Just got my glasses back today after my three-year-old son decided to snap the arm off them. I've just got them back today (Thursday) after I sent them off on Tuesday afternoon. A brilliant service and the glasses are like new again. Thank you so much for a 5-star service!
Smashed my RayBan sunglasses falling off my bike along with a broken cheekbone! Sent them to AlphaOmega for repair but didn't expect to get them back for my holiday as the lenses were coming from Italy. Just 15 minutes before the cab arrived for the airport my glasses were delivered, good as new. A great fast service.
I had my RayBan Wayfarer lenses changed after many years. I have to say that AlphaOmega were amazing. The lenses were delivered from Italy and AlphaOmega not only replaced these but also serviced my glasses making them as good as new! A fast, reliable service and they communicated with me anytime I had a question. I could not be happier!
I sent my glasses for repair after the arm snapped on a Wednesday and received the repaired glasses on the following Saturday. It's like having a new pair of glasses. I highly recommend this company for a speedy, efficient and a first class service.
Broke my Rayban sunglasses and could not find anywhere locally that could repair them. I sent them off to AlphaOmega and in super fast time received back a pair of perfectly repaired, just like new sunglasses. Excellent service.
I sent some RayBan Wayfarers to be fixed. Honestly, my expectations were blown out of the water by this company. The ease and simplicity of communication and payment, instructions on what to do, it was all excellent. I sent my glasses on the Wednesday and they arrived back at my house by Friday!! The work was first-class, they look as-new. Great company, great customer service, great at what they do.
So impressed with the clear instructions on how to use AlphaOmega and the great servicing and speed with which my Ray Bans were returned to me. They are as good as new and all within 48 hours of being posted off. Many thanks.
Another sterling job from AlphaOmega! The repair to my rimless glasses was done in super-quick time and all the more impressive because somebody (not me, haha!) forgot to put the order details in the Jiffy bag when they were despatched! Many thanks once more. I'm hoping I won't need your assistance again for a bit, but 100% confident that I'll get excellent service again if I do.
Very impressed with your service from the first point of contact. An outstanding turnaround from a second class posting on Wednesday afternoon to wearing them again on Saturday morning! Well done.
I cannot stress enough how good AlphaOmega was with me. How do I start? I sent them the glasses and apparently they were damaged through delivery. The representatives were so quick to respond, very professional and very apologetic, and offered to fix everything. I have never seen this type of customer care and I am really happy ... I would never ever hesitate to use AlphaOmega again.
I arrived with broken screw and arm on some expensive rimless glasses. A young man was extremely friendly and quoted a very reasonable price there and then. The whole process was carried out in less than 20 minutes. I would not hesitate to recommend this firm to you.
All the local opticians said my specs were beyond repair and I would have to buy a new pair. Through AlphaOmega the glasses were repaired for £20 and returned to me within five days. Very impressed and extremely grateful!
Thanks to AlphaOmega for saving my Prada sunglasses. Other opticians had written them off. However, a couple of photos sent to you and two days later they are as good as new. Many thanks.
I wanted to take the opportunity to say a big thank you and commend you on the service you provide. I was given a price I was extremely happy with considering two national firms said my glasses were not repairable. I posted the glasses on Wednesday and I had them back to me Friday at 10am repaired. Great service, easy to deal with, quick and simple process – and saved me a fortune!
I managed to break both lenses in my Ray Ban Wayfarer sunglasses which cost me £130 and were six months old ... I had a look online and found AlphaOmega. I couldn't fault their response and customer service. They responded promptly to all my emails and I got my glasses back seven days later with replacement lenses and as new. I am absolutely delighted with them. Five stars to this company.
I am so impressed with the service AlphaOmega provides. I thought my beloved Police sunglasses were a write-off but AO expertly re-attached the arm within a matter of days. I have recommended them to colleagues and friends.
Another very happy customer here. I managed to fall on my Hugo Boss spectacles, breaking the hinge and scuffing the frame badly. After sending photos AlphaOmega replied promptly with clear pricing and instructions. After sending the glasses on Thursday morning I had them back on Saturday morning. The repair looks good and the glasses are good as new. I didn't even have time to check the tracked delivery as I never expected such quick turnaround.
Just received my Raybans back from repair. After squashing them I took them to two High Street repairers who were too worried to do them. Well I am amazed at the result from AlphaOmega. Top job! And a very quick return – as good as new. Thank you.
Just received my Armani sunglasses back and they look great. AlphaOmega replaced the lenses and were honest as to what they could do. I was more than happy with the result and the price. I would certainly recommend AlphaOmega to my friends. Well done at providing a first class service!
I thought my Ray Bans were beyond repair and they had sat in a drawer for a couple of years. I saw the AlphaOmega site and sent some photos ... I got a speedy reply and price and sent them off on Monday (second class post). They were returned Thursday in perfect condition. I cannot detect the repair. A speedy service, quality repair and excellent price. I would certainly recommend.
Really well done. It took two days to repair the glasses and post them back. I hope I won't have to repair my glasses ever again but if I have to AlphaOmega will always be my first choice. Thanks for the quality service!
I broke the arm of my RayBan sunglasses and enquired about a repair. I was advised it would take at least a week to order parts from Italy but, to my surprise, the sunglasses were repaired and returned within that same week! Cleaned, polished and looking like new again. I am thrilled with the exemplary service. Many, many thanks.
Sent my Oakley glasses in for repair as the nose pads were discoloured and the end tips were worn and broken. I received them back within two days and when I opened my case first thing I could say was WOW, my glasses are returned back in as new condition. They have been exceptionally cleaned and all the worn parts replaced. Exceptional service ... If you need your spectacles repairing, this is the company.
I posted my Dolce & Gabbana sunglasses to AlphaOmega last Tuesday and have received them back today (Saturday) fully repaired. An excellent service and I would highly recommend this company. My sunglasses needed new lenses to be fitted as the coating was peeling off. They have done a fantastic job. Thank you so much.
I am really impressed with your service – a turn round of under a week including obtaining the parts from Italy. I liked the small things such as adjusting the arms to match the originals so they fitted without having to make any further adjustments. I would use AlphaOmega again.
I am very pleased with the quality of your service. My frameless specs needed a relatively simple repair which my regular optician made a great fuss about getting done, not to mention a hefty price tag. You did it for a fraction of the price and by return of post. One could not ask for better.
Thanks to the staff of AlphaOmega for the superb glasses repair work and the one day in which the repair took. Before I sent the glasses for repair, I was told by several opticians that the repair was not possible, but they could sell me new glasses instead. In all honesty, the work done was absolutely perfect and completely invisible. Thanks again to everyone at AlphaOmega.
Fantastic service. I sent my partner's French Connection sunglasses for repair on Tuesday and they were back by Friday lunchtime, perfectly repaired. She is very happy to have them back so quickly. Thanks to you.
Excellent service. My repaired Chanel sunglasses arrived back within two days of sending them. I had previously been told by other sunglasses retailers they could not be repaired as they were an older model and no longer available. I could not be happier with the service received for this price!!
Superb quality and service. I sent my favourite Gucci sunglasses for repair on Monday and received them back on Wednesday! That is some efficient service. I would highly recommend AlphaOmega, and would like to say a big thanks to all the staff.
Fantastic fast service. I broke my Armani sunglasses and found this website and they have been great. My sunglasses are perfectly fixed and I got them back the day after I sent them off. Excellent and I most certainly recommend using AlphaOmega.
I have nothing but the highest praise for this company. They repaired the metal nose-pad arm which had broken on my thin framed semi-rimless glasses. I'm amazed, the repair is perfect! I phoned a couple of times and can say I received very friendly and good communications while the repair turnaround was very quick. Excellent.
Brilliant workmanship. My Prada glasses are better than new and they also fixed a nose pad that I did a botch job of with glue! I highly recommend AlphaOmega to anyone. Thank you!
Very impressive and speedy service! The right side arm of my thin titanium glasses snapped off and they have been perfectly repaired. This is the second time over the years I have used AlphaOmega and the second time I have received my glasses back in two days like new. Thank you AlphaOmega!
My Police sunglasses had an accident and the arm broke so I looked online to see if they could be repaired and found AlphaOmega. I checked the company out as my internet security software flagged them up as a risk and they checked out OK so I sent off my payment and glasses and unbelievably had them back in two days and I am very very satisfied. Thank you.
A nose pad broke on a pair of prescription glasses and Boots opticians could only replace them with soft silicone ones, which I just cannot wear. However, AlphaOmega did the job and returned my specs in a couple of days. I was so pleased with the service, result and low cost that I sent another pair. I am more than happy with the excellent service.
Just wanted to say thank you for an amazing service in repairing my much-loved Marc Jacobs sunglasses with a missing screw. Sent on Wednesday and unbelievably arrived back with me good as new on Friday. You really can't fault that speed and service. Thank you!
I can't emphasise enough how pleased I am with this company. I have vintage Ray-Ban aviators that need a frame weld. From despatch to return took an unbelievable 19 hours ... The glasses arrived home and in fantastic condition, repaired, cleaned and serviced. A model experience of how it should work. Great thanks to all involved.
Excellent service. I posted my Rayban prescriptions glasses off on Saturday. They were back with me on Wednesday even over a Bank Holiday weekend. Glasses cleaned and repaired when other opticians told me they couldn't be fixed. Great service. Worth every penny!
I was told glasses were a write off by opticians (national chain). Replacement glasses quoted at just under £400 ... frankly didn't take seriously price and service offered by AlphaOmega to repair. £20 and 48 hours later by return received back repaired glasses like new. Amazed and delighted.
Many thanks for your superb service. My glasses came back as good as new and all for £20. I will certainly recommend AlphaOmega to my friends and relations. Best of luck.
Absolutely superb service. I broke one of my Ray Ban sunglasses lenses. AlphaOmega sent me a very good quote and on my request an invoice for payment. I sent my glasses in and within four days they were back as good as new. Thank you very much. I would highly recommend.
Superb service. I sent my broken Ray Bans on Friday, they were back by the following Tuesday in perfect condition, it was my third time using this service this year, twice with the same pair of Ray Bans (not broken in the same place) and once for my partner's sunglasses. I can't fault the service and would definitely recommend AlphaOmega.
We received the Rayban sunglasses back today following replacement lenses. We have to say the service provided was absolutely first class and we are delighted with the results. Thank you so very much from very happy customers.
These guys are 110% professional. My glasses got lost by Royal Mail (forget about the Royal bit) and they were instantly replaced. I know what the replacements cost. I cannot recommend them highly enough.
What a superb service these guys offer and do. I sent my broken Ray Bans in the post on Tuesday and received them back like new Thursday. Highly recommended. This is the first time I have needed a service like this. I thought the glasses were beyond repair as the frame was bent with a screw sheared in place but they are like new now. Thank you AlphaOmega.
For some inexplicable reason, I was told my Tom Ford glasses couldn't be repaired and I had to buy a new pair. My old pair had been sitting in a drawer for almost a year when I found AlphaOmega. They said they could be repaired and gave me a reasonable/mouth-dropping quote. I sent my glasses off on Friday and got them back on Wednesday. They are perfect. Thank you so much. Highly recommended.
My Lacoste sunglasses had broken in transit after my holidays, the frame had snapped and the arms were all bent and loose and the lens had popped out. I tried local glasses shops and no one could help. I came across AlphaOmega from my Google search and from the initial enquiry to receiving back my sunglasses (in A1 condition) the process was so slick. Very impressed with the quality of repair, the efficient service and the cost. I highly recommend this company!
Incredible exemplary service. Despite high expectations after reading your feedbacks, you still surpassed all expectations. Boots insisted my glasses are irreparable and now they are better than they were when new. Thank you and best of luck. You should advertise by major opticians stores!
I am thrilled! I had lost a nose piece on my Bvlgari glasses in a car accident. My opticians said nothing could be done! AlphaOmega have made a fantastic job and returned them within a couple of days. I would highly recommend this firm. Thank you.
I can't thank you enough, I'm so happy! My granddaughter pulled the arm off my Tom Ford glasses, I took them to several shops to repair them and they all said no. I came across AlphaOmega ... I sent my glasses that day and the next day I have them back mended and as good as new. I am delighted. I highly recommend this company and the 5 star service they provide :)
Absolutely fantastic service from these guys, went everywhere to get my sunglasses fixed and nowhere wanted to take them. I sent them to AlphaOmega and literally had them back like new within two days. Highly recommend! Thank you!
Excellent service. You very quickly repaired my spectacles which saved me a lot of money as my optician couldn't repair saying I'd have to buy a new frame. I would highly recommend this company and I am delighted with my repaired specs.
Big thank you for you all! You are simply amazing and you did a great job with my eye glasses. I've been to different opticians as I needed them fixed straight away and I was advised to change the lenses and the frame just to make me pay more money. I highly recommend this company, their work is amazing... THANK YOU! Much appreciated.
After only a week, I had sent my glasses off. I had them back repaired and very happy. Would definitely recommend your company to anyone. Thank you.
Outstanding service, posted on the Tuesday and received back on Thursday. Absolutely thrilled I can now wear my Chanel sunglasses that I thought were ready for the bin.
Superb service. You repaired my beloved and sadly no longer made Persol sunglasses. Clear and upfront quotation process and glasses returned repaired within 48 hours. Many thanks.
Having been told by my optician where I purchased my glasses that they were totally beyond repair, I contacted AlphaOmega. Sent them off on a Monday and received back like new on the Wednesday!! Fantastic!! Total cost from them £26.50. All I had to do was pay for postage to them. Similar pair new would have cost me £230! Well done all at AlphaOmega, can't praise enough.
They are incredible! I am so happy – for £20 they repaired my quite expensive sunglasses and they did it within two working days! Like new! I am very impressed and so happy to recommend this company to anyone! Thank you!!
Really impressed with this service. I posted the specs on Wednesday, had them back by Friday looking brand new. My glasses became mangled after a bear hug from a drunk friend and it would have been £150 to replace so £26 to repair was great value. I wish I had discovered you guys before, to think of how many decent specs I've binned after they were damaged. Thanks again
My titanium frame glasses, which are 10+ years old broke just by the nose bridge. I took them to my opticians for repair but was told "they are titanium and cannot be repaired". Found AlphaOmega ... two days later I am wearing them again! I saved hundreds of pounds and the repair carried out in super-fast time. A brilliant company with excellent service ... thank you very much.
Amazingly quick service! Got the glasses back and fixed within days, as good as new! They've managed to fix what the opticians said could not be done! Thanks!
Thank you for such a quick reliable and amazing service. I was really concerned about sending my glasses, to be honest. Never again, thank you so much, you are such an amazing company. Trust you a million! Well Done!!
I am seriously impressed with your service. I sent in my titanium framed glasses (unbreakable – LOL!) only a couple of days ago. They've just arrived back, fixed, perfect. Really outstanding service. I have another, older, broken pair of specs I used for gardening etc. I was going to ditch them but now I'll get them fixed at AlphaOmega. Thanks.
Absolutely fantastic service. Thank you very much for repairing my metal Ray-Ban frame. Just picked it up this morning. I did not expect the laser welded repair to be so neat and feel very happy that I can once again enjoy wearing my favourite frame. Well done and keep up your service.
Wonderful service – so happy! The arm of my Prada glasses snapped off. They were my favourite and bought for my birthday! The turnaround time was super quick – just a few days and the repair wonderfully priced! I will highly recommend AlphaOmega and it's so great to deal with a company that makes everything easy (for a change) to obtain a quote, pay online and receive in return the highest level of service with a quality repair! Thank you so much!
What fantastic service. I hadn't followed the instructions properly in sending the broken arm, but the repair was done at the price of the original quote. Thank you so much and for the incredibly prompt turnaround. I would give you five stars out of five.
I broke my glasses a few years ago, always been meaning to get them fixed as they're Gucci... The left arm was completely snapped off... there was also dry glue all over my glasses as someone tried to hot glue them together... I posted them on Thursday. They are here! Half 10 on Saturday, I am so happy. Thank you for your service and for getting the glue off, they look brand new.
I sent my Ray-Ban Aviators to be repaired on Thursday afternoon and had them back Saturday morning as good as new. Fantastic job. You've got a customer for life now. Thanks again.
I was somewhat sceptical when I posted my two glasses frames up to AlphaOmega. One had fallen apart soon after purchase, while the second frame met the heel of my foot ..I popped them in the post. I had a message at 4pm on Thursday to tell me the glasses had been delivered. On Friday I received both frames back in the post in perfect working order. I'm really very impressed.
Sent my Juicy Couture sunglasses on Thursday and got them back on Saturday brand new! These glasses fell off my head and I managed to stand on them so as you can imagine I thought they were finished. Thanks to AlphaOmega they get to see another holiday or two. I couldn't recommend this company enough.
You guys are the best. Sincerely mean that. You repaired my glasses when others wouldn't. Then because of the delicate repair needed the arm unfortunately gave way again. You said "send them in" and then did another brilliant repair as part of your guarantee. I am amazed at this brilliant service, the quick turnaround and how skilled you are. Thank you so much. I will recommend you from the highest of mountains and to everyone I know you will help. Five star plus.
What an amazing service. My Kate Spade glasses have been repaired and they have just been delivered by return post. This is incredible and the glasses look brand new! Will be recommending this company to everyone! Thank you so much!
One of the most positive experiences I've had with an online company ... I sent my glasses to AlphaOmega and got a call back the day after I sent them saying they could fix and I'd have them back next day. They are as good as their word. Just arrived special delivery and are perfect. All for about £25 which is a real result against the cost of replacing ... Very many thanks.
My rimless glassed perfectly repaired and returned in two days. The cost was £47. My quote from one of the chain of high street opticians was for over £300 which included a dispensing fee of £65 and the cost of two new temple frames as the originals could not be repaired! Thank you AlphaOmega for a first class service at a reasonable cost.
Fantastic! I believed my Ray-Ban's would not look the same after one of the arms broke off! But they have come back after repairs just the same as the day I bought them. Truly amazing service. Thank you AlphaOmega.
Absolutely over the moon with my sunglasses. My rose tinted mirrored Ray-Bans had awful scratches in them and were blurring my vision in one eye. I contacted AlphaOmega, sent my glasses in to them and they have just come back absolutely perfect! They were my favourite sunglasses and I can't thank you enough for giving them a new lease of life. I will be shouting my recommendation to you from the rooftops!
I sat on my Chanel sunglasses and bent the arm out of alignment, they were wonky when I put them on! I was slightly worried about sending them off to AlphaOmega, having never heard of them, but I'm pleased to say my glasses were returned safe and sound within a few days and looking as good as new! Thank you AlphaOmega!
My Ray-Ban sunglasses have just arrived back as good as new! I am so pleased. I contacted AlphaOmega for a quote on Monday, received the quote and posted them off on Tuesday and am amazed and thrilled that they've just arrived back at Thursday lunchtime! My sunglasses look brilliant and are no longer a twisted mess .. I am so glad I made the decision to contact you. Thank you so much!
The arms of my just over a year old pair of Ray-Bans sunglasses needed repairing. Sent them off on Friday, and they were back with me by Tuesday looking like I have just bought them from the shop. The service and turn around is amazing. I will be using AlphaOmega again. Thank you so much.
So I sent my broken Prada sunglasses off thinking that they were a lost cause. I sent them on the Saturday and received them back on the Tuesday completely fixed and serviced. WOW an amazing service, something that's rare to find these days. Thank you very much indeed. :)
Brilliant service from AlphaOmega. I accidentally broke the connecting bit on the arm of my beloved rimless Bulgari glasses. My optician said that they couldn't be fixed. Frantic ... I looked online and found AlphaOmega. All the reviews were great so I took the plunge. I posted my glasses on Friday and had them back on Tuesday morning looking fabulous and fixed! Highly recommended!
This company is amazing, fantastic and miracle workers! I had somehow managed to step on my Crosshair Oakleys and crushed them. The frame was snapped in one place and totally misshaped ... But they have come back like new. I am totally amazed and can't recommend this company highly enough. Thank you so much for your brilliant workmanship and service!
Absolutely fantastic service. Sent my Dita titanium wire framed glasses last Thursday afternoon and they were returned on Saturday. The frame was snapped and I was told by everywhere I enquired in the West Midlands that they were beyond repair. They are as good as new. I cannot recommend this company highly enough. Thank you so much.
Thank you so much for the repair of my Ray-Bans! Delivery was so quick and the repair superb! Like everyone is saying, the turn-around time is unbelievable! Sent on Tuesday, back on Friday! How good is that! One happy chappy!
Amazing service – I sat on my glasses and one arm was bent out of place while the other had come off completely. I sent the glasses off on Wednesday and they were returned to me good as new by Saturday morning! Would highly recommend.
Having cracked the lens on my Ray Ban sunglasses I was very happy with the fix option recommended by AlphaOmega. Great customer service, great fast repair, super pleased with the results. I would recommend AlphaOmega.
Excellent service! Really easy instructions to follow about sending glasses off and they were sent back to me within two days of me sending them off. Would highly recommend, perfectly packaged and in excellent condition. Would definitely use again, thank you!
I was hesitant to send off my father's Ray-Bans from the 70s as the lens had broken along with a nose piece. However, having sent the glasses on Monday and received back on Saturday, I was very impressed. Frame cleaned and looking great. Many thanks team.
Excellent service. Sent off my Ray-Ban sunglasses on Tuesday afternoon, were back in my hands by Thursday afternoon. Repaired and fixed without any issues. Fantastic work from the team and they look brand new! Many thanks for your hard and rapid work. Will be sure to come back if needed!
I contacted Tom Ford to enquire about getting my glasses repaired and they were absolutely no help at all! I came across this website so decided to send my glasses off, albeit a little dubious. I have to say the service and repair was fantastic, they were like a new pair again! They were repaired and returned within two days. Would highly recommend and will use again.
I stood on my expensive varifocal glasses with Prada frame. My opticians – well know high street supplier of designer glasses – summarily dismissed my request for them to be repaired with very little charm. I found AlphaOmega online and sent my glasses off at 6pm Monday and they were returned by post on Wednesday. They are like new glasses! Excellent service. Easy to track online and returned promptly for a fraction of what I would otherwise have spent. Would highly recommend this service.
I sat on my Louis Vuitton sunglasses bending the frame and arms. Most places I went to said they were beyond repair. I found this site and I decided to give it a go as I had nothing to loose, £20 to repair £400 sunglasses. I sent the glasses on Tuesday, they were received and sent back to me on Wednesday and I had them back Thursday as good as new! I'm amazed and very happy. Thank you.
Extremely impressed! I posted the glasses on Wednesday and received them back on Friday. The arm broke off my glasses after I dropped them and they needed a new hinge ... They feel brand new! I don't know what else they did but they feel in better condition than prior to the break. Very, very impressed and very reasonable pricing – will definitely use again.
Very happy. My prescription Ray-Ban sunglasses frame was damaged and I could not replace them. I sent them to be repaired with little expectation. They were returned as good as new with an updated prescription lens. Excellent service.
Really impressed and easy to work with ... In my case it was just replacing the lenses and I thought it would be quicker to buy the lenses and try fitting them myself, I was wrong. I posted my glasses to arrive with them on Monday morning. Tuesday morning, my glasses were back with me. Fantastic service, I can highly recommend.
Oh my god I am so impressed! I did a lot of research before sending my specs to AlphaOmega. Price didn't change from the quoted price – remarkably specs came back within 48 hours like brand new, they even replaced nose pads and polished the lenses. 100% using them again and again, a fantabulous service. Thank you AlphaOmega.
Amazing service! Originally sent my varifocal rimless glasses to get the nose pad replaced. Posted away on a Monday, back to the Isles of Scilly by Friday lunchtime! Not only were the glasses repaired, but also when the nose pad broke off again they were repaired under warranty again and turned around within a week (for free)! Brilliant! Thank you.
Absolutely amazing service. I sent my D&G sunglasses off on Monday, last post, and received them back first thing on Wednesday morning. The repair is exceptional, they are like new, and they were also cleaned. I would have no hesitation to recommend. Blooming brilliant.
I posted my Oakleys after the hinge fixing broke, I was quoted £41.00 after sending of on a Tuesday lunchtime 1st class. I was amazed to receive them back on the Thursday morning. Fantastic service, still can't believe it. The welded repair looks good and strong. Thanks, Steve.
I arranged for my glasses to be dropped at your Crewe facility yesterday at midday, today at 10 they arrive at my offices in Oxford, repaired looking like they are brand new...You welded them and did an incredible job for £35.00. Astonishing customer service, you and your team should be so proud. I have no hesitation to recommend you to all friends and family. Thank you for saving me £265.
I was unsure about the site as it seems unique in the UK, possibly because who else could compete with such amazing service? Sent the glasses on Tuesday, returned on Thursday. Re-fixing an arm to my Ray-Ban Wayfarer II glasses that I accidentally snapped off by sitting on them. Arm is as new, flawless. Simply brilliant value, £20 plus postage. Far cheaper than buying even a second-hand replacement pair. Can't recommend highly enough.
Seriously impressed with the efficiency and speed of this service. After taking my broken Ray-Bans into several glasses shops, including the Ray-Ban store itself, I was told they were unfixable. I sent them on Tuesday afternoon and received them back good as new on Thursday morning! Thank you for doing such a good job on them, I really can't believe how quick it was. Some really impressive customer service. At £20 I couldn't be happier. Thank you!
Excellent service, tried to get my glasses fixed by Specsavers but they just said there was nothing they could do with them (didn't even bother to check with a technician). I took some pictures and set them to AlphaOmega and they gave me a price of £20.00. Got them back within a couple of days. Would recommend this company 100%.
I can't rate the service highly enough. After my frame broke I thought it was a write off as it is no longer available but for just £20.00 AlphaOmega proved me wrong. The repair is first rate and I only posted it off on Monday and have it back on Wednesday. Thank You! I will recommend your service to anyone who has need of it.
Fantastic service. All local opticians were not interested in what I thought was a simple repair. Sent enquiry on Tuesday morning with photos, had a reply back within a few hours. I posted them on Wednesday and received them back on Friday morning! Brilliant – not difficult, but some companies just are able to do simple things well. Thank you.
I've had my Oliver People's glasses for some now but the right arm hinge rivets had worn and not one of the opticians I took them to had any idea or even a suggestion how to get them repaired! I found AlphaOmega by chance and paid £20, sent them on the 9th August and received them back Friday 11th August. The results were amazing! Rivets sorted, glasses and lenses clean and as new. Can't recommend this company enough! Many thanks and well done the staff at AlphaOmega.
Following on from my recent arm repair I bit the bullet and sent them back for new lenses. The lenses came from Italy so it took a bit longer this time (less than a week though) and my Ray-Bans look as new. The price was great – no one else came close in value. Even with two repairs the cost worked out better than buying a new pair and these are so well broken in that wasn't really an option for me. Can't recommend highly enough.
Amazing service! The gold clasps on my brand new Gucci sunglasses had bent where the glasses had been sat on, I was so upset! I emailed my details and a picture of the glasses to AlphaOmega, received a quote of £20 and within two days I received my shades in brand new condition! So happy and have let all my friends and family know to use them in the future!
Excellent service from start to finish, saved my expensive Ray-Bans being binned. Submitted my query with a photo, paid £26 for post and package and got them back today fully repaired. Would definitely recommend this company for any repairs to brand glasses/sunglasses.
Used AlphaOmega for the second time after having an excellent service and turnaround time of just a day. I received the same this time, my Oakley carbon fibre frames came back looking like brand new after they were walked over and buckled. Well done to the team. Highly recommended.
My gorgeous Tom Ford aviators got sat on and I thought that was the end of a very costly purchase. Not at all, thanks to AlphaOmega. Sent them Monday, got them back Thursday. Extremely professional and friendly when I called with a query. You wouldn't have even known the shades were damaged, it's like having them back brand new.
This company is amazing, they received my glasses Tuesday afternoon and fixed them right away and had them back to me by Wednesday! Extremely fast turn around which I'm incredibly happy about, considering that my own opticians where the glasses were originally purchased told me my glasses couldn't be repaired and that I had to purchase another set of frames at a cost of £89! Definitely recommend and will use again.
Best quality repair service and website ever, ever! Many businesses could learn from these girls and guys! Fantastic business and they even fixed my sunglasses, same-day return post, that I thought were beyond repair. Not bad going for Vintage Ray-Ban Clubmasters with very, very strong sentimental value.
If you are looking for a great repair at a great price then these are the people to go to. My Oakley glasses were returned next day with an invisible repair to the arm that had snapped at the rivet hole. Unlike many places the phone call is always answered and info provided very helpful. A huge thank you to all.
Amazing, courteous and efficient service. The broken lens on my Ray-Bans was replaced with a genuine Ray-Bans lens and my sunglasses returned with no fuss and well packaged. I strongly recommend this company for repairs.
Optician said the arm which had come off my Prada prescription sunglasses could not be repaired. Contacted AlphaOmega and they said they could be fixed for £20. I sent them on a Thursday morning and received them back fixed in the Saturday post. Excellent service and quality work. Highly recommended.
I posted my titanium frames with a broken arm on Wednesday afternoon at 4pm and Friday morning, 36 hours later, I received a package from AlphaOmega. It never occurred to me that they could have been returned so quickly so I opened the box with confusion, having no idea what they could possibly have sent me! For the price and results I think that this is one of the best companies that I've ever had the pleasure of doing business with.
I took by glasses to my optician. They could not repair them. Their only option was new glasses. I contacted AlphaOmega. Sent them a photo of the arm which had come off from the frame. They replied immediately with a repair cost of £20. I sent the glasses off on Saturday and they were returned on Monday. Delighted with the repair.
The most amazing fast and efficient service I have ever had from any company. I was devastated when my large high street optician said they couldn't help me when a small piece of my Prada glasses broke off. AlphaOmega have a very simple to use website and they repaired and returned my glasses to a fantastic standard within two working days, at a very reasonable price. I am stunned at what an amazing service they provide. Thank you so much.
Amazing and quick service. Sunglasses look brand new after a lens repair and clean. They even tidied up the case where the paint had worn off. Posted on Monday and had them back by Wednesday morning! Brilliant. Thank you very much and merry Christmas.
I contacted AlphaOmega via email on a Saturday late afternoon. They returned a quote for repair within a day. I sent my wife's favourite glasses, which you can't purchase anymore, as they had nose pad snapped completely off. They where repaired and returned within 24 hours. It was a Christmas gift to my wife. She had been told they could not be repaired and I had bought her a new pair, different make, for £400. I wish I had seen AlphaOmega sooner, the repair was fantastic and my wife opened her gift on Christmas morning and cried. Thank you guys. Great job. Great service.
I've used your service for the first time and am absolutely blown away by the speed of return. I sent 3 pairs of glasses and they were back with me in 2 days – utterly amazing. I will sing your praises from the rooftops to anyone who has wonky or broken sunglasses! Well done on a brilliant service.
You fixed a snapped nosepiece on ultra lightweight titanium Mykita frame – only 1mm of metal to work with, which was broken on a 90 degree bend and looked impossible to fix. Sent from West London on Friday at noon, returned Tuesday at 9am. Many thanks!
The hinge sheared off from a pair of beloved glasses, which the manufacturer said couldn't be repaired. I sent them to AlphaOmega on a Friday and received them on Monday. I am delighted with the result. Really sturdy. Brilliant result. Thank you very much!
Having been told by several opticians that my Calvin Klein specs could not be fixed, I decided to give AlphaOmega a try. I am so pleased I did! Sent on Thursday, back on Saturday. Excellent result, highly recommended. Thank you!
Amazing service. My metal frame glasses broke at the weld joint. I posted them Saturday and they were back with me the following Wednesday morning. The weld was repaired and painted, the nose pieces replaced and a full 'like new' clean. I'm massively impressed with the service received.
The arm had broken off my favorite Chanel glasses, which are now discontinued. I asked 2 different opticians but they said they couldn't be fixed. I contacted AlphaOmega – I sent them on Tuesday and they came back on Thursday. They are just like a new pair of glasses. Amazing 5 star service. So happy; I will definitely recommend to everyone. Thanks AlphaOmega.
Various opticians and repair shops said my Oakley reading glasses couldn't be fixed. The metal holding the lens had completely come off the frame. In no time at all, with tracking all the way through, AlphaOmega fixed them and they came back as good as new. Would recommend to anyone. Thanks!
My 10 year old Oakley Wire Frame perscription sunglasses were repaired unbelievably quickly. Placed the order online on Sunday, posted first class on Monday morning and received back today, Wednesday morning. Although unable to repair the spring in the arm, the glasses are perfectly useable and all for £26.50! I am delighted as I was very reluctant to say goodbye to this expensive and amazing pair of sunglasses. Thanks to all at Alpha Omega.
I commend the efficiency, promptness and professionalism that has been displayed by AlphaOmega in repairing my Cartier Frames. I was blown over. Very neat job. Posted it on Tuesday and got it back on Thursday. Very reliable service. Will definitely be sending the 2nd pair very soon.
I sent my Marcus T Titanium frames in for a repair where they had snapped at a really thin part of the frame. I sent them on a Thursday and got them back on Saturday. The repair is incredibly neat and not noticeable without really looking for it. Very impressed!
Having to been told by the opticians that my frame was no longer available and therefore couldn't be repaired (expensive varifocals), I was delighted that AlphaOmega said that they could replace the arms with generic arms. Sent them off to them on Thursday and they arrived back Monday. Really quick service and the glasses are once more serviceable. My only disappointment is that the brown arms were replaced with black ones (which looks slightly odd against the bronze metal). Otherwise would have been perfect and would definitely use again.
I was desperate to repair my designers glasses as I went to all opticians in my area and everyone told me it's unrepairable. My last hope was AlphaOmega and they did it very quickly! The repair seems reliable. I'm so happy with this experience. I definitely will use them again if I need glasses repair.
I was so upset that I had broken my D&G sunglasses but discovered the AlphaOmega repair company. I sent the glasses to them Wednesday pm and my lovely perfectly repaired sunglasses came back by special delivery at 8.30 this morning (Friday). That's what I call service! Totally amazing!
I had been to a few opticians who told me my glasses couldn't be repaired. I then found this website and sent my glasses to them on Monday and they were returned on Thursday looking like new. Absolutely brilliant job. So pleased, would recommend them to anyone.
Excellent work. I brought my Oakley prescription glasses to the opticians and they told me that it could not be fixed, that titanium could not be welded. One quick email to AlphaOmega and they confirmed what I suspected, it would not be a problem. The work was outstanding, unless I point it out no one can find the weld. I could not be happier. The price is the cherry on top. Well done lads, I'll be sending you more glasses soon.
I had snapped off the left arm of my new glasses. I was told by all of the major high street opticians that they could not be repaired and I would need to buy a new frame at a cost of at least £150. I found AlphaOmega online, uploaded two photos of the damage and got a very fast response quoting £20 plus VAT/postage. I posted the glasses last Friday and they were returned to me this Tuesday, fixed with a nice note saying that due to the extent of the damage to my frame, this was the best repair they could do. They look like new to me! This is an excellent service, thank you so much.
I don't normally leave feedback, however I needed to as this was a wonderful service. I Posted my Oakley Juliet sunglasses on Monday afternoon for bridge repairs, got them back repaired on Wednesday. Fantastic service, highly recommended!
The frame of my prescription sunglasses snapped in an awkward place just by the screw that holds the lens. I sent photos for a quotation, which was returned just an hour or so later. I accepted the £35 plus postage repair and sent my glasses off. They were posted on Monday afternoon and returned to me on Wednesday morning. The frame has been welded and to be totally honest, I can't see the repair! I have no idea how you guys do it! I am very happy with the service provided and will certainly use your services again! Many thanks.
The service from Alphaomega was so good I feel that they have earned a review. I posted my Prada rimless specs – I had snapped off the lens connecting screw on the arm – on Tuesday morning by special delivery. I received them back all repaired today, Thursday lunchtime. Total cost including both sets of postage was £49.50. That is excellent customer service.
My rimless glasses nose bridge broke. I sent a query regarding my broken glasses and within 24 hours I received an answer. I sent my glasses off on Monday and received them back on Wednesday. The quality of repair is of really high standard and the frame feels more robust than from my opticians. Excellent service and I would not hesitate to use again.
Unbelievably good service. I thought my glasses would never be the same again after I sat on them. AlphaOmega repaired them for next to nothing and had them back with me in 48 hours. They even cleaned them. Cannot recommend AlphaOmega enough.
First class service from AlphaOmega. A great saving. My Tom Ford spectacles we in a sorry state and I had considered buying a new pair. AlphaOmega did a terrific job and the glasses were returned "as new". One tip: avoid posting your glasses near a weekend, because this adds considerably to AO's swift turnaround time.
I posted my badly twisted frame on Tuesday and the repaired glasses were back with me on Thursday. The enclosed note saying we did the best we could was an understatement. The repair was faultless, beyond what I expected. I am very pleased with the quality of work. The turnaround time was amazing.
One of the temples on my sunglasses had broken off from the eye wires and had failed at the hinges. I really didn't want to have to purchase a new pair of glasses. In the space of 4 days (Monday – Thursday) I had sent off an enquiry form, received a quote, posted and then received a good as new repair to my sunglasses. Exceptional and stress free service, would highly recommend. Cheers.
I snapped the arm of my Armani prescription glasses, which cost over £500. I tried to purchase new frames but they were discontinued. I found this company on the internet and bingo. Sent and returned within 48 hours and at a very reasonable cost. I can hardly see the repair. Don't throw those damaged glasses away. Simply send to this company and save a fortune. I will be using your services again without any hesitation. Very professional. Many thanks, Barry.
The temple/joint of my rimless glasses was broken and I had given up after visiting a couple of high street opticians who could not remedy the frame. I contacted AlphaOmega via email and a few hours later someone responded. I sent off my glasses on a Wednesday afternoon. By Friday (2 days later) AlphaOmega had repaired and returned my frames. Packing was excellent and the customer service outstanding. Most importantly they repaired both temples of my glasses, which I found very helpful. I highly recommend AlphaOmega and wished I knew about them earlier than now. A very big thanks.
The bridge of my Oakley Penny sunglasses were so loose the glasses were unwearable. You have done an excellent job repairing them and they're like new. I'm delighted with the result and very impressed by your professionalism and efficiency. Thanks a lot.
Chipped the lens of my sunglasses. Paid for the parts and shipped the glasses. Replacement parts were ordered as soon as I paid and I had the glasses back in a week looking good as new. Because the spare lenses only come in pairs I got a spare of the undamaged lens back in the box. Exceptional service and I'll definitely use AlphaOmega again in future if I need another repair.
I stood on my sunglasses and they looked beyond repair! I'd been doing a lot of research on companies that do sunglasses repairs and this was best one I came across. I'm so glad I chose AlphaOmega. Excellent customer service both in the phone and email. I had my sunglasses back within 2 days! Very reasonable prices. I will be strongly recommending to my friends and family.
I sat on my Chanel sunglasses and took them to a jewellers and opticians both of which said they were beyond repair! I sent photographs of my very damaged sunglasses, both arms had bent in, and with a really good quote AlphaOmega asked me to send them over. I posted them on Tuesday and had my perfectly new-looking glasses back by the Friday! Thank you so much.
I read the feedback for AlphaOmega before I sent my sunglasses off and they didn't disappoint. I posted them on Tuesday (recorded delivery). They arrived on Wednesday morning, signed for at 8.30am. When I checked the tracking service online at 12.30pm they had already been posted back to me. Back to me and repaired in about 48 hours!
One hundred percent the best money I've ever spent. I dropped my Oliver Peoples sunglasses and scuffed them all around the frame. I thought I'd have to fork out £317 for a new pair, wrong. I paid AlphaOmega £35 and they were returned the next day in the same condition as new. I can't believe it. Absolutely over the moon. Repeat customer for life. Keep up the good work!
New nose pads and welded on one side to fix to frame (Ray-Ban Clubman). Superb repair, just like new! Many opticians would write them off. I cannot praise this company enough, please spread the word! Fantastic service completed in half an hour. Many thanks indeed.
Fantastic service and turnaround times. I advise direct contact though. From an earlier enquiry with them, I was advised they couldn't fix Oakley Juilets (based on the images I sent). However, I now have received back a pair of Juliets that are better than new and with an excellent turnaround.
I had a much-loved pair of Ray-Bans which I had been told were beyond repair. AlphaOmega restores them to good-as-new condition, quickly and for a very reasonable price. On the back of that experience, I sent my 30+ year old Wayfarers for repair (again, not holding out much hope) and they did another fabulous job.
Absolutely over the moon with this company! They were so quick and did a fantastic job. My sunglasses are as good as new! After contacting various places to fix my Gucci sunglasses, I found AlphaOmega on Google. It was very easy and cheap to buy a repair package and send to them. They were sent back within 3 days! Would definitely recommend and use again. Thanks.
I've just had my rather expensive D&G glasses repaired after stepping on them. These guys have provided a first class service with an amazingly quick turn around. I was a little worried that the repair would be noticeable, but, even with close inspection, it's completely seamless. As new. Highly recommended. Many thanks.
Many thanks for a great repair on my Ray-Bans, both arms had been broken off at the hinge. Initially I was unsure as the cost of the repair was half the price of a replacement pair, but it was worth it. The glasses were repaired and returned quickly, looking like new. Would not hesitate to recommend this service.
Thank you so much. I couldn't be bothered with postage so I went there myself. Both my pairs of sunglasses were repaired within 20 minutes and AlphaOmega used original Prada parts at the cost of £35 for both. I would definitely recommend AlphaOmega repair services. They told me my frames were a bit bent and straightened them free of charge. Thank you AlphaOmega.
Having successfully crushed my old favourite Ray-Bans in the car door, breaking one hinge and bending the other, I feared the worst. Fortunately, my husband found your company. We have both been extremely pleased with the price, quality of repair and speed of service provided by AlphaOmega. A big thank you to you and your technicians. We are delighted with the as-new sunglasses.
I posted my varifocals on Monday, after having sent a couple of photos via the website and a chat with one of the (very helpful) staff, as I needed them repaired fairly quickly. I got them back, all fixed and looking brilliant, on Wednesday morning. They'd needed a new pair of titanium arms, as one was completely busted. I absolutely can't tell any style or colour difference between the old ones and the new. Fantastic service. I certainly can't argue with the price for the quality of the result.
I stood on my favourite pair of Tom Ford sunglasses at a wedding, thought they were finished and would have to buy a new pair. I found AlphaOmega online through Google and have been so impressed with the service. I got my sunglasses back in the same week that I sent them and they look brand new. Will be sending another pair to get repaired and would definitely recommend.
Oakley Badman – sent these in as the arm had broken at the hinge. Apparently this is a known fault in these and Madman Oakleys. Fantastic service, returned within four days from me sending them and the repair is excellent. Hopefully I won't need a repair on any glasses anytime soon but will use you again and have already recommended AlphaOmega. Thanks again.
Oakley Keel Rimless: Brilliant service. I sent my rimless glasses, which my local optician claimed couldn't be repaired! I posted them via special delivery on Tuesday and received them back. good as new, on Thursday when I got back in from work. I actually thought they were the spare backup glasses which I ordered three weeks ago and was shocked to open up the package to repaired Oakleys! The glasses are as good as new. I highly recommend AlphaOmega.
I posted the glasses on Saturday to AlphaOmega and they were returned to me on Tuesday, looking like new! What a fantastic service! These folks certainly know their way around a set of spectacles. As for cost, I thought my Oakley reading glasses were wrecked and would be needing new frames. But for £20 plus return postage, all sorted. Five stars to this company!
Hey, guys I just want to confirm that the AlphaOmega team are professionals. I broke parts of my glasses totally. I was so sad but then I found this company on the internet and my hope came back. I sent the glasses and they repaired them very quickly and did a really briliant job. Thanks once again AlphaOmega.
It is rare that I complain or indeed give praise to companies that I deal with but in the case of AlphaOmega I am moved to make an exception. I trod on my Armani glasses, breaking and twisting the frame. Having received a quote of £20, plus secure postage, I sent them off for repair and received them back within a couple of days as good as new. I am extremely impressed with AlphaOmega Glasses Repair service and would thoroughly recommend them. Many thanks.
To my horror, my Ray-Ban glasses were damaged in my car, the arm snapped near the hinge. I expected normal opticians to be unable to mend them, but discovered AlphaOmega's reviews. Dubious, I completed the questionnaire and sent photos off for a quote at 7.30pm. To my surprise, a personalised message and quote came back by 8.30pm that evening! Impressed, I sent glasses and the £50 payment the next day. Five days later they were back, perfect, now as new. Many, many thanks for absolutely superb service and for saving me a fortune! I wish I could let everyone know about you!
I thought my treasured Ray-Ban sunglasses were lost after they were badly buckled, distorted and had a lens come out after being accidentally sat on in a car journey. I got a quote, then posted them off to AlphaOmega. They have just been returned to me in within a few short days, as good as brand new. I couldn't be more delighted.
I thought my treasured Ray-Ban sunglasses were lost after they were badly buckled, distorted and had a lens come out after being accidentally sat on in a car journey. I got a quote, then posted them off to AlphaOmega. They have just been returned to me in within a few short days, as good as brand new. I couldn't be more delighted.
I'm amazed at such great customer service and haven't experienced that for a while. To send a pair of glasses on Tuesday and have them back fully repaired by the Thursday, less than 48 hours later, for just £20 (plus very reasonable p&p express delivery) is superb. Very highly recommended.
So pleased that I found AlphaOmega after my optician said my glasses were un-repairable. Sent them Monday at 2pm and they were back and looking good as new on Wednesday morning. Super service from a company that I would not hesitate to recommend. Thank you.
Absolutely unbelievable service! I posted on Wednesday and they were returned as new on Friday for minimal cost. Designer titanium frame had broken and an optician claimed it couldn't be repaired and that I'd need to buy a new one. Will be telling all my friends about you. Thank you!
Along with loads of other positive comments I am also very very impressed with the service I have received and amazed at AlphaOmega's prices. All the opticians I asked for repair quotes just told me it was not possible to mend my specs. I sent them off Wednesday February 27th and have just had them back this morning, Friday 1st March. Fantastic! I will always pass on this company's details along with my complete satisfaction of the service I have experienced. Thanks very much AlphaOmega.
I broke these glasses weeks after purchasing so they are like new apart from the accident damage. I sent them to AlphaOmega on the Monday and got them back fixed, cleaned and even with replaced parts I didn't know I needed, all for the original quote. Incredible service, do not hesitate.
It was a great service. The flexible bridge on my old Oakley sunglasses had been broken for some time but I couldn't find anyone to fix them. Just by chance I found AlphaOmega online and the time from my initial enquiry to receiving them back took just a week. They are stronger now than when I originally bought them. Many thanks to you guys, first class service.
AlphaOmega is an excellent first class service in glasses repair. I had my Armani metal frame broken at the bridge. Opticians have not been able to help. I didn't want to give up and after searching online I came across AlphaOmega. I Called and enquired and feeling fully satisfied I sent them up to Crewe in Cheshire on Thursday 14.00pm. The next morning at 9.30am I received the assessment and payed by card. £42 for a titanium mending, new nose pads and the return registered postage. The glasses arrived on Saturday at 11.00am by post parcel. Many thanks and best wishes to AlphaOmega and dedicated staff.
Amazing service as always. My sunglasses were repaired 11 months ago and the original issue started to occur again. I contacted AlphaOmega and they agreed to repair free of charge as it was within the 12 month guarantee. I posted on a Thursday morning and they were back with me fully repaired on Saturday morning. I wouldn't go anywhere else.
