At AlphaOmega we get hundreds of enquiries about glasses repair. Customers contact us from across the UK, Europe and beyond with tales of broken spectacles.
We have handled queries from Switzerland, Malta, Spain — even Australia with stories of spectacles crushed by car doors, chewed by pets, broken by children and even written off as 'unrepairable' by professional opticians.
We pride ourselves on being able to help with even the most difficult glasses repair and, over the years, we have received thanks from hundreds of satisfied customers.
We publish negative comments too but you won't find many as they are so rare and, with our no quibble repair refund pledge, we do our very best to keep our customers happy. To comment on AlphaOmega service please click on Add Your Comments below. We are also now on TrustPilot so if you prefer to leave an independent review then click the icon.
Awesome service. The frame was broken and repaired very well and posted back on the same day. Can't fault that level of customer care.
Fantastic service at a reasonable price! When I checked this site I appreciated the no nonsense pricing structure. I posted my titanium framed glasses for a repair on Monday at 4 pm. Received them back today Wednesday at 10 am, repaired,cleaned and tightened up as good as new. Absolutely delighted with the service received and would recommend AlphaOmega to anyone.
Fanatastic service with very quick turnaround times. Customer service as it should be! Many thanks.
Highly recommended. For me a 1 day turnaround, competitive price, and whilst unable to replace with original arm the replacement was even better. Delighted with service and would not hesitate to recommend/use again.
Excellent efficient service. Thank you
Had a titanium frame with expensive lenses (high refractive index, varifocal, transitions) and a broken hinge. I was unable to source a replacement frame which would use these lenses. Superb repair. Posted Tuesday and received back by special delivery Saturday morning (prior to a Bank holiday — which I thought would cost extra). Really top rate service.
I can't believe the turnaround achieved for my repair,it must have been only hours, & a quality repair.
Well done, and thank you.
If you need a repair on your glasses or sun glasses you must try these good people. Three times they have repaired my glasses for a very reasonable charge in no time at all. Once when the bridge snapped I was going to throw them but they made them like new. Now look what they are up to! Posting me parts free of charge.
A week ago a local optician said my titanium frames could not be repaired. One of your competitors recommended by a nationwide chain of opticians was not transparent on their pricing policy. So I tentatively chose AlphaOmega. Brilliant service — 24 hour turnaround. Clear pricing. Very impressed and I will not hesitate in recommending your company. Well done and thank you
Hi Alpha Omega. Just received back my broken titanium glasses in 2 days. Must say I am very impressed !! Excellent fast and efficient service & the quality of the repair is excellent. It's like having a brand new pair of glasses but without the huge expense. Excellent value for money !!Having been "excessively" quoted around £150 !! by my Specsavers branch, I can't thank you enough for such a good and professional service. I will be "highly recommending" Alpha Omega repairs to family,friends & work colleagues who may encounter a similar experience to myself when visiting their own glasses branch. Thank you once again.
WOW!!!! What more can I say. Frame delivered to you on the Monday. Frame back on my face Tuesday Morning. it was so quick, it never had a chance to show up on your tracker page. Well done.....
Posted Monday, confirmed arrival Wednesday AM, delivered to Hereford a
ea Thursday 1030. Brilliant, fast service from you and the Post Office. Many thanks.
I just received my D&G sunglasses and I am thrilled with the results. Thanks you very much.
Amazing service i sent my prada sunglasses down to you with my fingers crossed as they have been all over the world with me and i really couldn't think about parting with them back two days later in perfect condition. Just brilliant! I will be telling everyone about this!
My 3 pairs of Ray Ban glasses were sent to you on wednesday 25th May and received them back fully repaired on 27th May. Congratulations for the work and speed.
Thank you very much, very quick and good repair.
An unbelievable service. My Lindberg titanium glasses were repaired perfectly with 48hrs. I don't even think my payment has cleared yet! I didn't think service like this existed.
Fantastic speedy service, will recommend you to family and friends, I never thought you could achieve a 24. hour turn-a-round, many thanks, Regards, Bob.
Thanks very much, was repaired like new and very speedy too!! Will be recommending to friends!!
I want to thank you for your quick work. A car drove over my glasses as I drop them on the road, I sent them on Thursday and received them on Monday, really fast , really cheap, just 17 pounds as a repair in the store I got them from would cost me over 90 pound for my broken arm and the other arm bended. Thank you
What a fantastic service! I sent my sunglasses off to you on Tuesday and received them, repaired and as good as new, on Thursday! Can't praise you highly enough for your very helpful staff and prompt service.
Incredible. Told no repair possible — need to replace glasses at £450. You repaired in 24 hours for £14.95. Absolutely brilliant, Many Thanks
Brilliant speedy service (4 days) full repair on my titanium glasses. They are as good as new. Many thanks!
Very rarely leave feedback, but thought I should this time. My Burberry frames snapped completely over the left lens. Every high street optician said it was impossible to fix, and I tried lots of places. Alpha Omega had the glasses back to me within a few days, fixed as new, for £33 instead of my needing a totally new frame and lenses. Brilliant.
I cannot commend your frame repair service highly enough! Thank you so much for the extremely prompt and quality frame repair/renewal you carried out on my pair of spectacles. Posted on the Friday and back with me on the following Tuesday — How good is that? You saved me having to buy a new pair! My colleagues have saved the website link for future reference.
Thanks for the excellent repair you did to my sunglasse, they are as good as new. I have used your service before and again it was second to none.
Will deinitely recommend your services to all my friends.
Just want to say a big thankyou for such a quick repair on my glasses. Will definately recommend you to other people
Would just like to thank you for your excellent service. Glasses are as good as new and your speedy turnaround service is remarkable. Highly recommended.
I broke the nose pad arm off my expensive glasses and thought I would have to buy a new frame. I found Alpha Omega and less than 48 hours later I had my glasses back perfect and as new. I am very pleased with the repair and the very courteous service I received. I would definitely recommend and I would use them again in the future.
I've just received my glasses and wanted to say thank you for a wonderful service. I will be sure to use Alpha Omega if disaster strikes again!
Dear AlphaOmega, I would like to thank you for your great service.
Have to say a massive thank you to AlphaOmega for their amazing service. Not only did they carry out a repair that two major High St. opticians were unable to do, but they also managed to return the repaired prescription sunglasses less than 48 hours after I posted them. I will always use AlphaOmega in the future and will gladly recommend them to anyone who needs work done to their glasses.
Brilliant, prompt, helpful and very reasonable costs.
Just a quick note to compliment Alpha Omega Frame Repairs for the excellent
and mega quick service. I am one very satisfied customer.
Sent my Oakley sunglasses off on Tuesday afternoon, got them back Thursday morning. Amazing service, thanks very much guys!
Had to leave some feedback. Such good service, Glasses better than new and really fast turnaround. Very impressed!!
I just wanted to say thank you for your excellent service. Absolutely first class...
Helpful Genuine advice, perfect repair, brilliant service, fast response, exceptionally reasonable price very nice people to deal with.
A few weeks ago, on a Monday, I sent you my favourite trusty specs
for repair. OnThursday they were returned almost invisibly
repaired, cleaned and adjusted. A very fine service at a very reasonable cost. Thank you!
My expensive flexon glasses suffered a broken bridge, they were posted, repaired (excellently i might add) and returned in the space of 2 days. Superb service and very high quality repairs. Very very impressed. Thank you alphaomega.
My Ray Ban Aviators were in a sorry state, 13 years had taken their toll. After a short discussion on the phone I sent them for repair, got them back today, as good as new. Very professionaly repaired. Your service is second to none. Thanks a million!
Just got my beloved Ray Ban Aviators back and can't stop grinning! Thanks very much for a painless and superb repair! Very professional and will spread the good word about your company! Cheers!
Sent my daughter's Armani glasses on a Monday, got them back all repaired on the Wednesday. Excellent service, will definitely recommend.
Broke the frame on my glasses on 7 Feb. used my spare set and did exactly the same thing on Thursday 11th. Did some research and posted both sets on Friday 12th — couldn't believe the postie delivered both back today 16th — brilliantly repaired.